Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient order fulfillment, rigorous quality control, and responsive customer service. It offers a variety of branding options, including private labeling and custom packaging, which helps maintain brand identity. The app's user-friendly interface, seamless integration with Shopify, and automation features save significant time. Its extensive product catalog, real-time stock updates, and product sourcing tool simplify inventory management. The app's order tracking feature and global warehouses ensure timely delivery, enhancing customer satisfaction. The customer service team is consistently praised for their prompt responses and helpfulness.

June 1, 2019

I searched for car accessories and absolutely every product I found with EPROLO, I also found it much, much cheaper on AliExpress. So, at least for me, it's totally useless. Uninstall.

Ruko Store
United Kingdom
37 minutes using the app
EPROLO replied June 3, 2019

Most of the products on Aliexpress are not included with shipping fees. At Eprolo, all products are free shipping. That`s why you may see the price is higher than Aliexpress. Also, Eprolo provides free supply management, quality control, customize invoice and packing. Which you will never find from Aliexpress. You have just installed Eprolo app for less than 20 minutes and leave this 1-star review and said this App is useless. This is not true and I believe thousands of Eprolo users can prove that.

September 12, 2021

At first glance, instant dislike. I narrow the search to the apparel>shirts category and I've got a birdhouse (among other things) showing up at the top of the list. Horrible organization/UI. Also, photos are not optimized for mockups, and some products already have designs on them. Deleting.

LYQ Apparel
Canada
16 minutes using the app
June 27, 2019

Do not use the APP to if you are planning on shipping to South Africa. It is not setup for South Africa. Repeat: Do not use the APP to if you are planning on shipping to South Africa. It is not setup for South Africa.

DazeSquad
South Africa
9 minutes using the app
EPROLO replied June 28, 2019

Hi
We were really confused about this 1-star review, Eprolo app supports worldwide shipping and this app is available for all sellers from any countries. You have just installed Eprolo app for 5 minutes and leave us this 1-star review, you could contact us via email or LiveChat if you have any questions. This is really a heartbreaker action since our developers are working so hard to create more useful features every day.

February 21, 2019

This app is a scam. Look at what they write in small letters inside the app (notice: Balance is $100): "What if I can not spend all the balance before I uninstall Eprolo? Processing the prepayment only when you want to choose Eprolo as a long term partner because balance cannot be withdrawn. You can order products from Eprolo for yourself to spend all the balance." ...In other words, they suck you up in $100 even if you make no sales. Shopify should ban these companies permanently. What an insult!!!!

Prime Desire
Lithuania
8 minutes using the app
EPROLO replied March 1, 2019

Hi
I think there is a misunderstanding. You have just installed Eprolo app for 2-3 minutes and written this review. This is not fair because you haven`t spent any time to experience the app before writing the review.
the prepayment feature is only for sellers who already have orders going on Eprolo. Paypal charges 3% fees from us of each payment, we offer this feature so that sellers can prepayment once to avoid the Paypal fees, and we return the fees to the seller. this is a win-win option for both sides.

April 23, 2024

My Store
United States
About 3 hours using the app
April 18, 2024

Bejbi.si
Slovenia
About 2 months using the app
April 25, 2024

PawsPerfect
Türkiye
About 1 month using the app
April 25, 2024

EvoGoods
Türkiye
About 1 month using the app
March 11, 2024

Fahad khan
Pakistan
About 2 months using the app
February 19, 2024

MırMırCat®
Türkiye
2 months using the app