Reviews (2,221)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, ideal for beginners in dropshipping. It offers seamless integration with Shopify, automating product, inventory, and order syncing, which boosts operational efficiency. The extensive product catalog caters to various niches, and customization options aid in brand building. Merchants also value the efficient order fulfillment, reliable shipping with tracking, and responsive customer support. Additionally, the app provides competitive pricing, robust quality control, and global warehousing, enhancing business growth and scalability.

May 9, 2020

Seems to be a decent app. Functionality is pretty easy when you learn how to use it. I think this app is proving to be somewhat useful. The downside to it for me is still the shipping times. Also, there seems to be a delay in communication with the service team.

Annelisse's
United States
3 months using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

September 2, 2019

I would be very careful as they don't provide refunds for items that dont arrive to the customer and the provide false tracking numbers.

The Guardian Alarm
France
4 months using the app
Edited March 4, 2020

I am very happy with the shipping rates. I can offer free shipping with no issues with my bottom line. I would like them to expand the remote control toys hobbies section. I've had no issues using this company.

Drone store pixel
United States
3 months using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

May 29, 2021

I've installed it but haven't really used it that much yet. I'll return at a later date to share my experience.

Box-E-Tronix
United States
3 months using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

August 24, 2023

So far I am quite pleased with Eprolo. Irving has been very helpful with all of my questions on products. I email him quite often and he has never once missed replying to me. I am hoping to have have my website go live on Sep 1st so I will revisit my review after I do test orders. One thing that is a little frustrating is that when an item imports into my Shopify, the weight changes from g to lbs but the number is not converted so I have to manually put it back to g. I wish I would have researched their AliExpress importing better. I wasn't aware that the price and shipping of those items aren't correct until you send a test order to Eprolo for a price quote. So I have quite a bit of editing ahead of me. But as long as Shipping and ordering run smoothly, I will continue to utilize Eprolo.

Stephanie's Tasty Treats and Party Supplies
United States
3 months using the app
February 3, 2021

Its useful & fast app for products adding. It will be more helpful for my store if I can remove the Eprolo written name on the top of my product.

Happyhomestore24
India
3 months using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

September 16, 2023

Apprezzo l'attenzione, la cura con cui l'area dedicata all'assistenza si pone nei miei confronti. Rispondono velocemente ai miei messaggi e fino ad ora hanno sempre trovato una soluzione ad ogni problema o disguido. Molto diligenti.

Anche nella ricerca di prodotti all'esterno della piattaforma si sono mostrati molto diligenti ed efficaci. Mi è capitato di fare diverse richieste nel merito e confesso che mi sono trovato molto bene.

L'unico appunto da muovere è nella tempistica un po' dilatata nella spedizione di alcuni prodotti, anche se nel mio caso, visto che faccio richiesta di prodotti non presenti nel loro inventario, può essere comprensibile.

In ogni caso, valutando tutti gli aspetti e criticità, mi trovo bene con Eprolo.

Fibralit 4.0
Italy
3 months using the app
July 20, 2023

I just started working with them and so far they have been reliable, Every complaint I had was resolved within 24 hours.

suavemart
Nigeria
3 months using the app
August 23, 2023

I do not have much to say yet as I have not fully launched my store! However, the communication and response with my agent is pretty great! Once my business take off and I have been with them long enough I would be back to give a better review! For now, as a beginner its a great place to start!

SeKrets Boutique
United States
4 months using the app
November 15, 2019

I'll leave this here!

Free Shipping
United States via ePacket ▼
Estimated Delivery Time:7-20 days (Ships from China)
Processing Time2 - 3 Business days

I have go thru the description / 5-8 days delivery USA-UK i said great / .
I have checked over 20 items form last 4-5 minutes i haven't saw delivery from 5-8 day . no where near 5-8 days delivery ..

Yes indeed it has nice products and good profit margins but ... if my customer see delivery time up to a month he will simply go to aliexpress / dhgate etc.. and will order from there . Believe me they all know how to do it . if you advertise 5-8 days i think this supposed to mean 5-8 days not 15-30 days .

Don't get me, wrong guys. I'm giving 2 stars because of the delivery times you stated and actual delivery times . othrwise ill give 5 stars

Eco Friendly And Organic
United Kingdom
4 months using the app