Reviews (2,322)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product importing and order management, integrating smoothly with Shopify. They commend the responsive customer support and fast shipping times, which enhance both customer and merchant satisfaction. The app offers a wide product range and branding options like custom packaging, aiding in professional brand development. Competitive pricing and no upfront costs also contribute to better budget management and profit margins.

March 19, 2019

The customer service and response time/rate to questions is AWESOME (thank you!) and the price of products is often cheaper than AliExpress, which is GREAT. Being able to speed up shipping times (for a cost) is FABULOUS, I don't mind paying extra for this at all.
I have just raised it with CS, so this may change, but when searching for products, it can get a little frustrating. It shows a small number (12) per page and sometimes doesn't show products I know are there (e.g. found them by accident and saved to import list, but can't then search keywords for the same or similar things). Hopefully this will be looked into and ironed out.
If you can live with that for now, this app is a very valuable resource.

Lucid Kingdom
New Zealand
About 2 months using the app
July 20, 2020

Aliexpress has been nothing but painful, and I have been looking at numerous alternatives for some time. Eprolo has been a game changer for me and and solves all the main issues I've had with other supplier alternatives.
Highly recommended.

EstArza
Australia
About 2 months using the app
Edited June 11, 2020

EXCELLENT APP, I LIKE IT HAS A SHORT TERM DELIVERY FOR MEXICO. IT'S JUST WHAT I WAS LOOKING FOR. FAST DELIVERY. ALSO THE AUTOMATIC SYSTEM HELPS A LOT AND IS VERY WELL STRUCTURED I ONLY OCCUPY ADD AND READY. FAST AND EASY. BUT STILL MISSING MORE PRODUCT.

inchulame
Mexico
About 2 months using the app
Edited April 21, 2020

Very good app and fast shipping.
I enjoy that I could import all the items very fast.
I tried and i am completely satisfied even if I needed to search first on Aliexpress.
I recommend it with pleasure. The customer service also is very pro.

dalisimo
Romania
About 2 months using the app
Edited March 21, 2020

awesome, i like it there are a lot of products we can love to. Hope my products are delivered on time even with the macro

My Splendid Baby
Canada
About 2 months using the app
Edited April 10, 2019

I am very excited about Eprolo!! Wasnt sure on processing and delivery time. Sent an email at 2:00 am and had a reply by 9:00 am. They provided clear details on what to expect and guess what? It happen just like they said and I was able to relay information to customer. My customer wrote a review of my Store and it was awesome. Thank you guys for making me look good.

Da Style Loft Boutique
United States
About 2 months using the app
April 25, 2020

very good app. It helped me with my shop and it made my work a lot easier. easy to use. i recommend

GrowYourChild
Ireland
About 2 months using the app
March 1, 2019

Not a bad app. Had an issue with one or two products where the images didn't get imported to my store. The kicker is they advertise free shipping and shipping times 5-8 days, but to get that shipping time you actually need to pay extra for express shipping. Otherwise they will just send via epacket which is 10-20 days. So just beware the extra costs of keeping your customers happy

Purrfect Cat Store
Australia
About 2 months using the app
December 22, 2018

This app saves a ton of time and energy so we can devote our attention to enhancing our store and concentrate on marketing and customer service.
When the Express U.S. shipping is available, it should result in increased traffic and sales. Thank you!

Enchanted Shadow
United States
About 2 months using the app
Edited April 19, 2020

has to be the best app, amazing for products to get to UK in such a short time. Very helpful and speedy customer support.

Creation Gifts
United Kingdom
About 2 months using the app