EPROLO‑Dropshipping & Branding

I am very excited about Eprolo!! Wasnt sure on processing and delivery time. Sent an email at 2:00 am and had a reply by 9:00 am. They provided clear details on what to expect and guess what? It happen just like they said and I was able to relay information to customer. My customer wrote a review of my Store and it was awesome. Thank you guys for making me look good.

very good app. It helped me with my shop and it made my work a lot easier. easy to use. i recommend

Not a bad app. Had an issue with one or two products where the images didn't get imported to my store. The kicker is they advertise free shipping and shipping times 5-8 days, but to get that shipping time you actually need to pay extra for express shipping. Otherwise they will just send via epacket which is 10-20 days. So just beware the extra costs of keeping your customers happy

This app saves a ton of time and energy so we can devote our attention to enhancing our store and concentrate on marketing and customer service.
When the Express U.S. shipping is available, it should result in increased traffic and sales. Thank you!

has to be the best app, amazing for products to get to UK in such a short time. Very helpful and speedy customer support.

very super and powerful application that I have seen during the past 2 year. I am very happy to find like this application which support me to increase my profit. If I can give stars I will give 10 out of 5 but because the highest marks is 5 out of 5 so I give 5/5

Nice APP!
this app is amazing, because it is very easy to use. It is also very cleare to use.
very recommended

The shipping and processing times are no where near what they are advertising. I have orders that have been waiting to process for over a week at a time. I have paid for express shipping and it is not express but I am scared to not pay for it because I do not want my orders to be further delayed. Even the shipments that are processed out of there Chino Facility take a long time. I am just disappointed.

Update: this supplier continuously fails to deliver then they beg you to remove the unfavorable review playing on your heart strings saying it effects their salary and their boss is going to be upset blah blah blah. Beg you to take it down before the resolve the problem with promises to do better. I refused. Business owners need to know what they are dealing with.

My recent issue is they shipped the wrong product and on top of that short shipped the order to boot. I provided pictures, reiterated the issue at least 6 Times, broke it down into bullets to make it easier to follow and understand in
various emails all for them to come back asking for pictures and asking me to confirm what size needs to be shipped. Because I wasn’t being clear. So not only did the order not ship timely, it shipped wrong and their customer service team is purposely being obtuse or they have a real problem. I now had to refund the customer for the entire order. I am asking for a refund for the i shipped product and an escalation contact. Let’s see if that goes anywhere. I’ll be back with a third update on how they resolved this

Third update: I was finally able to have this resolved. They reshipped the order ( fingers crossed it goes well) and provided me a refund since I also had to refund my customer. Lily the escalation contact stepped in and her communication is very precise and clear and I appreciate that. it went a long way with de-escalating the situation. I am satisfied with the outcome of my dispute

Great app, love the level up system, gives you something to work for, all the incentives are great! Can't wait to get to level 5!

i used this app to do my dropshipping business but some prices are very high compared to alibaba. overall good place to start dropshipping. thanks eprolo for fast shipping. would be better if you can match prices to alibaba or aliexpress.