Reviews (2,195)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, ideal for beginners in dropshipping. It offers seamless integration with Shopify, automating product, inventory, and order syncing, which boosts operational efficiency. The extensive product catalog caters to various niches, and customization options aid in brand building. Merchants also value the efficient order fulfillment, reliable shipping with tracking, and responsive customer support. Additionally, the app provides competitive pricing, robust quality control, and global warehousing, enhancing business growth and scalability.

November 13, 2019

Im coming here to warn you all before you waste HOURS downloading and editing countless titles.
The shipping guarantee that they promise is a full blown lie!
It takes 18 days MINIMUM for shipping
I hate to write such a review but I feel this needs to be said.
The customer service is terrible.
Good luck getting ahold of anyone when you need a answer quickly.
There are on a different time zone and it can take about 24 hours to get a answer and even then its not usually the correct question that needs to be answered. So you re-ask the question again and wait another 24 hours.
THEN here is the real kick in the pants.
If you import any items in the URL area ( importing Ali Express items etc.)
they charge you a extra fee on top of the original price as a "finder fee" because according to them theyre needing to "find" the item.
I had a item that normally costs me $3.50 they bumped it to $12.00
plus shipping.
I was forced to buy off-line because of this price increase.
I contacted Shopify right away and they contacted the company and the company said they didn't do it.
However I have copies and screen shots proving what they did and them also admitting to it.
Because of their 'finder fees" unethical business practices and lack of customer service I deleted over 600 + items , hours of time, including me paying someone to write beautiful descriptions on each product.
THAT should tell you right there just how serious I am.
1. your shipping isn't 4-8 days its 18
2. I also paid for speedy express shipping on one item because I was told the item would take a month and the item STILL isn't delivered., I now have a upset client. The express shipping was refunded to me however they admitted that it was never applied to the product and they're " sorry"
3. $400 down the tubes to hire someone to write product descriptions that cant transfer to a different company even if its the same product.
I wish someone would've warned me like I am warning you.
Use at your own risk.
DON'T IMPORT ITEMS THROUGH THE URL feature it will cost you extra.
Don't believe be :? see for yourself.

Darkest Hour
United States
27 days using the app
Edited October 8, 2020

They have quality and wide range of products, the products have fair prices. It is user friendly , easy to navigate.

DALA ONLINE MARKET
Kenya
29 days using the app
September 19, 2023

This is my first store and so far the experience has been great. Their communication is on point and response time is quick. I look forward to grow with Eprolo.

Banx Fit & Glow
United States
About 23 hours using the app
October 9, 2020

Very good choise of great products. I was looking for a certain cathegory of products to put into my store for a very specific niche and here I found what I was looking for at a fair price.. I'm very happy I found this tool!

Teeny Little Paws
Italy
About 23 hours using the app
January 27, 2023

I appreciate that they combine a lot of things into one. I do not like having to use multiple apps to run my business. The more streamlined it is the better for me personally.

PleasantlyPlumpFashions
United States
20 days using the app
January 30, 2021

A very wonderful and easy-to-use tool with a very great flexibility in the options for preparing the product before importing it on my store.

Fatrina
Egypt
20 days using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

March 12, 2019

I just moved some product into my shopify store. I hope I get some conversion, I would like to be able to see the performance of the products before I import them

GoBullyMarket
United States
20 days using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

Edited March 7, 2021

This app provides all the support needed to get your dropshipping business started quickly, assisting with importing the right products, sold at the right time, delivered on time. Happy Store Owner+ Happy Customer= Increased Enagement=More Sales!!!! Find your niche & Give it a try!

Grunge Influence
Australia
About 22 hours using the app
Edited August 16, 2020

A friend told me about this app and I want to try it, it looks very good, especially with the shipments in 5 to 7 days, fantastic, I already recommend them! I think it can be a good growth opportunity for my e-commerce

MOCH STORES
Spain
About 21 hours using the app
Edited July 10, 2019

*UPDATE* I just recieved a message back saying they just found a new supplier and my items were restored back to Import List. I did get apology from them. I still rate 4/5 because the tracking number is not working.

It looked very promising at the start.
I made a mobile gaming nicehe and they have removed all the products when I had built my facebook page and got some traffic to the web.
No apologies, just all my shop is EMPTY THIS MORNING.
Now there is no gaming controllers available AT ALL!
There are only 2 available on the eprolo market at this time which are overpriced as f and not even worth selling.
Very angry as I have spent much money on advertising!!!!!!!!!
And the tracking number they have sent me is not available for nearly 5 days now and my customer is fuming.

Phone Gaming Gear
United Kingdom
19 days using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!