EPROLO‑Dropshipping & Branding

I wish I could rate bellow zero this APP is untrustworthy!
My first 3 orders and they F**** up all of them the first one they couldn't source the product had to give a refund. the second one a costumer orders 2 cutlery sets and receives an a iron man phone case and the 3rd one is lost as never arrived!

Paid for duck tape with my logo and they don't even bothered.

This app is an insult and will ruin your name and company.
Costumer service is slow and just buys time and wastes your time.

DO NOT RECOMMEND EXTREMELY UNPROFESSIONAL AND UNTRUSTWORTHY.

I am importing products and noticed some glitches in the system. The markups aren't working properly even though I have the rules preset in the system. Also if inventory runs out I have it set in the system for the products to be automatically removed from the store. Well these two features work for some products not all. I reached out to support to try to get help with these two issues and still have not heard back yet. These issues are holding me up from my grand opening of my store. I don't want to start driving traffic to my store only to find out that pricing isn't working properly or to find out a customer ordered something and then later discover it's out of stock. These issues will cause problems not only for me but the customers as well. It will make them not want repeat patronage if they experience this type of issue. If I can get some help with this then I will update my review.

Highly efficient, easy to use, however the number of products to be imported is very limited and it make a lot of sales to have access to an unlimited number of product imports. Otherwise I think it's much better than Oberlo, importify or Dsers

I would give 5 stars, but I have not seen all aspects of EPROLO yet since we are still pretty new. I appreciate all that they are doing and I look forward to seeing what they will become. I would like to see better sizing charts or something more universal for clothing.

DO NOT USE THIS APP! They completely lie about shipping times. All they do is order from Aliexpress and ship to their California warehouse, and then they ship to your customer. Why would I do that when I can just add the product to Oberlo or literally dozens of similar apps and order myself. The hilarious part is, in order to maintain a positive reputation I ordered the items from a supplier on Aliexpress, and then Eprolo finally said my items had shipped(Lie by the way all they did was print a label. As of this review NONE of my orders have actually shipped.) When I clicked the tracking it brought me to an aliexpress order tracking from the SAME supplier I ordered from. What a Joke! Don't risk your reputation with this app.

Im coming here to warn you all before you waste HOURS downloading and editing countless titles.
The shipping guarantee that they promise is a full blown lie!
It takes 18 days MINIMUM for shipping
I hate to write such a review but I feel this needs to be said.
The customer service is terrible.
Good luck getting ahold of anyone when you need a answer quickly.
There are on a different time zone and it can take about 24 hours to get a answer and even then its not usually the correct question that needs to be answered. So you re-ask the question again and wait another 24 hours.
THEN here is the real kick in the pants.
If you import any items in the URL area ( importing Ali Express items etc.)
they charge you a extra fee on top of the original price as a "finder fee" because according to them theyre needing to "find" the item.
I had a item that normally costs me $3.50 they bumped it to $12.00
plus shipping.
I was forced to buy off-line because of this price increase.
I contacted Shopify right away and they contacted the company and the company said they didn't do it.
However I have copies and screen shots proving what they did and them also admitting to it.
Because of their 'finder fees" unethical business practices and lack of customer service I deleted over 600 + items , hours of time, including me paying someone to write beautiful descriptions on each product.
THAT should tell you right there just how serious I am.
1. your shipping isn't 4-8 days its 18
2. I also paid for speedy express shipping on one item because I was told the item would take a month and the item STILL isn't delivered., I now have a upset client. The express shipping was refunded to me however they admitted that it was never applied to the product and they're " sorry"
3. $400 down the tubes to hire someone to write product descriptions that cant transfer to a different company even if its the same product.
I wish someone would've warned me like I am warning you.
Use at your own risk.
DON'T IMPORT ITEMS THROUGH THE URL feature it will cost you extra.
Don't believe be :? see for yourself.

They have quality and wide range of products, the products have fair prices. It is user friendly , easy to navigate.

Very good choise of great products. I was looking for a certain cathegory of products to put into my store for a very specific niche and here I found what I was looking for at a fair price.. I'm very happy I found this tool!

This is my first store and so far the experience has been great. Their communication is on point and response time is quick. I look forward to grow with Eprolo.

I appreciate that they combine a lot of things into one. I do not like having to use multiple apps to run my business. The more streamlined it is the better for me personally.