Reviews (2,262)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies inventory and order management. They value the extensive product catalog and customization options that support unique branding, alongside competitive pricing and reliable shipping. The quality of products and fulfillment services often exceeds expectations. Customer support is also highlighted for its responsiveness and helpfulness, making this app recommended for enhancing dropshipping efficiency and customer satisfaction.

April 6, 2021

Todos os produtos vendidos pela Dm Prime Fênix tem um ótimo retorno de investimento. Um ótimo atendimento. Muito obrigado.

Dm Prime Fenix
Brazil
Over 1 year using the app
Edited February 5, 2023

Excellent app, they ship quickly and the customers service is always present for you. I did not know then until one of my friend spoke about them. I tested and can not separate anymore.

Turban Femme
Canada
Over 1 year using the app
Edited June 21, 2020

So far everything has been of good quality and they make it really easy to import products into my drop ship store... very responsive when I've had any questions... I had to cancel a fraudulent order one time and they caught it very quickly and saved me from a loss... I would definitely recommend using EPROLO!

Bedizzled
United States
Over 1 year using the app
Edited October 16, 2019

Eprolo's concept is great and I don't know any other company that offers this type of service. I've been using it for several months and tested the process by ordering products on my store. Two shipments arrived in the UK within 10 days which is acceptable. Don't expect orders to be processed on a Friday night or during the weekend. One order used the scotch tape branding and I was pleased with the results.

Zolotissimo
United Kingdom
Over 1 year using the app
June 7, 2021

I use this app to help me do drop shipping of my products on my shopify store. The products are good quality, I love it!

johnwalltech
United States
Over 1 year using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

Edited August 4, 2021

Been using it for months now and it's been a great experience. Shipping is faster than most other similar fulfillment companies. My agent Fiona is such an amazing person, always there to help me when I need her help.

AM APPAREL
United States
Over 1 year using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

Edited August 17, 2020

In recent days the Rick and co have improved there service level, so its back to 4 star now.
Shipping time still needs some improvement, pat of it is general Covid. Service time still needs improvment.

Plus Minus Co.
United States
Over 1 year using the app
January 29, 2023

very nice app. easy to use. most friendly app. Easy to import product to my store. east to set yp the account

F&D's Market
United States
Over 1 year using the app
November 5, 2020

Without a shadow of doubt, i can confirm that Eprolo is the best fulfilment service in china today. I have used almost 9 fulfilment centers and i can honestly say Eprolo comes first. Most fulfiment centers hide hidden fees in their fulfilments and many others ask you to pay a monthly fee which is expensive. Eprolo does hide any fees. they are very honest. My agent (Evelyn Guo) Is just too amazing. She has never ignored any of my queries. She ships out on time and is extremely polite. She tells me when to scale and when to slow down to avoid any congestions. Honestly i dont know why people dont know about Eprolo. Cj dropshipping always keeps adding shipping prices every single time. Eprolo is more stable. If you are wise, Eprolo is defiant the best way. Eprolo takes 5 to 12 days average from what ive seen. Most fulfilments charge you and still take longer to deliver. Eprolo is the way to go. My love and heart goes to my agent Evelyn. She made my business boom.

Get1solution
United Kingdom
Over 1 year using the app
July 28, 2022

It's my first time using eprolo and it looks very great service, I will recommend to all. Their prices are so low vs the other platforms.

MOVO
France
Over 1 year using the app