Reviews (1,584)
Refine
-
By rating
This was super easy to use. I had everything set up and running for a countdown timer for a sale that we were running with in maybe 15 minutes umm everything is customizable on the free plan you get I think it's 1000 views and then you have to upgrade which is not a big deal there's no branding or anything like that on the free version it looks great on the site and I would recommend this for sure
Thank you for your review!
We’re glad to hear you were able to get everything set up quickly!
It’s great to know you’re enjoying the customization options and that the app fits seamlessly into your store’s design.
We truly appreciate your recommendation and support!
Samuel
Excellent app and outstanding support experience.
We were facing an issue with our countdown timer placement on the product page, and Matas from the Essential Apps support team resolved it very quickly. He identified that the old timer ID was still connected and updated everything correctly without needing unnecessary access to our store.
The app works well, looks great on our Shopify store, and the support was fast, professional, and genuinely helpful.
Highly recommend this app to other Shopify merchants looking to add urgency and improve conversions.
Special thanks to Matas for the excellent support!
Thank you so much kind words!
We’re really glad Matas could quickly identify the issue and get everything working properly for your store.
Providing fast, efficient support while keeping things simple and hassle free is always our goal, so it’s great to hear that reflected in your experience.
It’s also wonderful to know the timer is fitting well into your store and helping create the impact you were looking for.
We truly appreciate the recommendation and your support!
Samuel
The app has been working like a charm. I encountered my first issue today on view count after upgrading my plan, which was quickly addressed and resolved by Wendyle. The prompt response and resolution was much appreciated, thank you.
I really like this add-on app; it is very easy to get started with and has been a great help to my online store's performance. I'm very grateful.
Your entire team have been so awesome to work with. I worked with a few of your support team members (Shammer & Andy so far) and they were extremely helpful, competent, swift, and willing to assist me. I sincerely appreciated that! These various apps by Essential that I've installed are fantastic! Thank you again so much!!
Thank you for your review!
We’re so glad to hear you’ve had such a positive experience with our team and apps. Shammer and Andy will be happy to hear your kind words, and it’s wonderful to know our support has made a difference.
We truly appreciate your support and are grateful to have you with us!
Samuel
Fast response and helped me solve my issue
Had a question and the response was almost immediate. I was able to fix the issue easily - (it was a user error issue). The customer service was excellent.
Thank you for your review!
We’re so glad to hear you had a great experience with our support team. It’s wonderful to know we could quickly help you get everything sorted and back on track.
We truly appreciate your support!
Samuel
Matas was extremely helpful and quick in getting my query resolved. thanks so much. it gives so much confidence knowing there is help whenever needed.
Thank you for your review!
We’re so glad to hear you had a great experience with our support team. Matas will be happy to hear your kind words, and it’s wonderful to know we could provide the help you needed.
We truly appreciate your support!
Samuel
The application is simple to use with tons of built in customizations. The support team works at lightening speed and Sebastian had a custom tweak in place for us within 30 minutes.
Thank you for your review!
We’re so glad to hear you’re enjoying the app and its customization options. Sebastian will be happy to hear your kind words, and it’s great to know our support team could quickly help with the changes you needed.
We truly appreciate your support!
Samuel
Highly recommend + the support team helped me with an appearance problem in minutes
