Reviews (297)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer experience by providing clear delivery expectations, which helps reduce customer inquiries and increase transparency. It supports extensive customization of delivery dates for different products and regions, and integrates seamlessly into Shopify, displaying ETAs on product pages, cart, checkout, and customer notifications. The app is noted for its performance, not affecting site speed, and its customer support is responsive, offering personalized and immediate assistance. This makes it a valuable tool for improving customer service and operational efficiency.

September 15, 2024

Good app, Mr. Jay helped a lot

Tamil Nadu Samayal
India
About 2 months using the app
SetuBridge replied September 17, 2024

Thank you so much for the 5-star review! We're thrilled to hear that you're happy with the app and that Mr. Jay was able to assist you effectively. If you ever need further support or have any questions, feel free to reach out. We're always here to help!

Best regards,
SetuBridge Team

October 21, 2024

Really clean looking app, integrated seamlessly. Looks professional on the front end. I had 1 minor adjustment needed to the size of this block and it was resolved within 15mins by support, Can't ask for better than that.

Emberforge Den
United Kingdom
35 minutes using the app
SetuBridge replied October 23, 2024

Thank you for the fantastic 5-star review! We're so glad to hear that the app integrated seamlessly into your store and that our support team was able to quickly resolve the adjustment you needed. It's great to know you're happy with the professional look and functionality!

If you need any further assistance, feel free to reach out—we're always here to help! 😊

October 18, 2024

The App features everything you need for your store due to Delivery Dates. Support is really helpful and takes the problems serious. Everything is well translated you have much options to modify! Thanks

Baumgartner Reinigung
Austria
About 1 hour using the app
SetuBridge replied October 21, 2024

Thank you so much for your fantastic review! We’re thrilled to hear that you find our app features helpful and that our support team was able to assist you effectively. Your feedback is incredibly valuable to us, and we're glad you're enjoying the customization options.

If you ever need anything else or have more feedback, please don’t hesitate to reach out. We appreciate your support!

August 7, 2024

Great experience overall!

Gun Safe America
United States
4 months using the app
SetuBridge replied August 9, 2024

Thank you so much for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you had a great experience 😊. If you ever need anything else, don't hesitate to reach out. Your support means a lot to us! 🙌

September 4, 2024

great customer service, jay was awsome, we were looking for many eta apps, this was one of the best one we have used so far, I can resure you that this app will get the job done, with a on demand team on hand

Kids On Wheelz
Canada
About 1 hour using the app
SetuBridge replied September 11, 2024

Thank you so much for the glowing review! We're thrilled to hear that you had a great experience with our customer service and that Jay was able to assist you effectively. We're also glad you found our ETA app to be one of the best you've used. Your confidence in our app and team means a lot to us. If you need any further assistance, we're always here to help!

August 1, 2024

App looking really good. Exactly what I am looking for. Great customer service. Thank you

Bathroom Passion
United Kingdom
6 days using the app
SetuBridge replied August 5, 2024

Thank you so much for your 5-star review! We're delighted to hear that our app is exactly what you were looking for and that you had a great experience with our customer service. If you ever need further assistance, please don't hesitate to reach out. Thank you again!

August 6, 2024

It's a very good app, the customer service is great

Glowcare
Canada
About 2 months using the app
SetuBridge replied August 9, 2024

Thank you for the ⭐⭐⭐⭐⭐ review! We're so glad to hear that you're enjoying the app and that our customer service has been helpful. If you ever need anything, we're here to assist you! 😊

November 7, 2024

Nice Support

Riwaz Trendz
India
6 days using the app
SetuBridge replied November 11, 2024

Thank you for the 5-star review! We're so glad to hear you had a great experience with our support. We're here anytime you need us! 😊

August 24, 2024

Très bonne app qui nous a permis d'indiquer clairement les délais de livraison en fonction des différents transporteurs, fonctionnalité que peu d'apps proposent. Le service client a été très rapide pour m'aider à l'installer et paramétrer, et l'équipe des développeurs a pu faire quelques modifications pour que les boutons soient parfaitement adaptés à notre site.

Chamaye
France
2 days using the app
SetuBridge replied August 27, 2024

Thank you for the wonderful 5-star review! We're delighted to hear that our app has helped you clearly indicate delivery times and that our customer service and development team were able to assist with installation and customization.

Your feedback means a lot to us, and we’re thrilled to know our app is making a positive impact on your site. If you need any further assistance or have more suggestions, please don't hesitate to reach out.

August 13, 2024

Great plugin and nice helpful customer service

Kreatív Kollázs
Hungary
3 days using the app
SetuBridge replied August 23, 2024

Thank you so much for the ⭐⭐⭐⭐⭐ review! We're glad you found the plugin great and our customer service helpful. We're here to support you anytime you need assistance! 😊