Reviews (279)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to display estimated delivery dates on product pages and checkout, enhancing customer transparency and reducing inquiries. It offers customization options by product, collection, or location and supports multiple languages. The app is noted for its easy installation, seamless Shopify integration, and not affecting site speed. Exceptional customer support is frequently highlighted, with a responsive team that quickly handles customizations and inquiries. Merchants appreciate the increased customer trust and satisfaction derived from using the app.
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Overall, the app is OK. Allows you to fully customise your messaging and also target specific locations, even specific zip codes (important for multi-language stores) and also specific collections/products etc too. After some work, we've got everything set-up and it looks pretty good, and should help with conversion.
A few things to improve which would make things better:-
1. The general UI/UX inside the apps dashboard is really not user friendly. Very clunky and it just doesn't feel polished. Little things such as every word beginning with a capital letter, or icons not having a transparent background meaning it's fiddly when changing background colours of the widget.
2. Preview bar can be quite buggy and the messaging actually on your store can sometimes be different. An example is extra spaces put in places where on the app they dont exist. Frustrating.
3. Would be great if they could support multi-language better. I believe the "Advanced settings" such as showing message on Cart/Checkout/Thank You Page will only show in your store's default language.
Overall - the app is OK - you guys just need to focus on polishing things up, and it would be better.
Thank you for taking the time to share your detailed feedback. We’re glad to hear that you found the customization options and location targeting features useful, and that the app is helping with conversion.
We sincerely appreciate your constructive criticism as well. Your insights into the UI/UX, preview bar functionality, and multi-language support are valuable, and we understand how these aspects can impact your experience. We’re continuously working to improve the app, and your suggestions will be instrumental in guiding these enhancements.
Please know that we're committed to refining the user experience and addressing the issues you've highlighted. If you have any more suggestions or need further assistance, feel free to reach out to us. We’re here to help and would love to ensure the app meets your expectations.
Thank you again for your feedback and for giving us the opportunity to improve!
Best regards,
The SetuBridge Team