SB Estimated Delivery Date‑ETA

SB Estimated Delivery Date‑ETA

Reviews (341)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer experience by providing clear delivery dates on product pages, reducing inquiries about delivery times. It offers customization based on product tags and destinations, supports multiple languages, and integrates well with Shopify's ecosystem. The user-friendly interface and efficient performance are notable, alongside exceptional support through various channels, improving customer trust and satisfaction.

December 9, 2024

Quite a frustrating experience for shops with large inventories. Wanted to exclude the app from appearing on all my digital product pages as they do not require an ETA. But the interface provided by this app to exclude the digital products (I have more than 100+ items, not including archived items) is very lacking and needs major improvement. Filtering for the items by product type was very ...

SugarAndSpize
Singapore
About 3 hours using the app
SetuBridge replied December 10, 2024

Hey,

Thank you for your feedback. We have already addressed the issue, and merchants can now exclude products based on product type. If you're still encountering any ...

February 5, 2025

Maybe it works. However, set-up is super hard, not Global ETA rules available for free or Startup plas as advertised. Upgraded to Startup version to unlock Global ETA rules, but discovered that only Growth plan offers it.

Dudukhouse
Canada
11 minutes using the app
SetuBridge replied February 12, 2025

Hey, we understand how important clear expectations are, and I’d love to help resolve this for you.

The Global ETA rules are available in the Growth plan, and we apologize if ...

January 12, 2023

not working properly - cannot adapt to per variant instead of product. I think its good for small stores but forget about it if you plan to scale product amounts and work with variants. useless.

had the app for over 1 year.

Playoffside.com
United States
11 months using the app
SetuBridge replied January 16, 2023

Hello Playoffside,
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% ...

March 23, 2024

On the face of it, this looks a nice app, but sadly it doesn't live up to expectations. The setting for the cut-off time simply did not work, no matter what time we entered, and the calculation of working days was equally as bad. For example, we don't ship at the weekends, so we set Sat and Sun as non-working days; we would expect the app to know that we would next ship on Monday for orders ...

Diecast Model Centre
United Kingdom
1 day using the app
SetuBridge replied March 24, 2024

We apologize for the inconvenience you've experienced. Please reach out to us directly with your concerns, and we'll prioritize resolving the issues you've encountered with ...