SB Estimated Delivery Date‑ETA

SB Estimated Delivery Date‑ETA

Reviews (340)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer experience by providing clear delivery dates on product pages, reducing inquiries about delivery times. It offers customization based on product tags and destinations, supports multiple languages, and integrates well with Shopify's ecosystem. The user-friendly interface and efficient performance are notable, alongside exceptional support through various channels, improving customer trust and satisfaction.

January 3, 2025

Customer support was fast and responsive on fixing the issue of visibility of the animation template on my store.

DealXpress
United States
About 15 hours using the app
SetuBridge replied January 6, 2025

Thank you so much for your review! 🌟

We're delighted to hear that our support team was able to resolve the issue quickly and efficiently for you. Your satisfaction means everything to us! If you need any further assistance or have more ideas to enhance your store, feel free to reach out anytime. 😊

Thank you for choosing our app! 🙌

October 22, 2024

The support tried their best to solve my issues and patiently providing solutions until it is fixed.

The Future Rocks | Hong Kong
Hong Kong SAR
About 1 month using the app
SetuBridge replied October 23, 2024

Thank you so much for your review! We're glad to hear that our support team was able to assist you and provide the solutions you needed. If there's anything else we can help with to make your experience even better, feel free to reach out! We're always here to help.

January 21, 2025

great app

Bormioli Rocco
Italy
About 1 month using the app
SetuBridge replied January 22, 2025

We are happy receiving positive review & will try hard to attract 5 star in coming future. Every feedback is invaluable to us to get better! 😊

Edited July 14, 2023

Great App.
One of the most remarkable aspects of this app is its ability to show accurate estimated delivery dates that update on a daily basis.
While I did encounter a few issues with load time and formatting across general and specific messages initially, I was impressed by the prompt and efficient assistance I received from your live chat support. The support agent I interacted with swiftly resolved the problems I encountered and even accommodated my formatting requests.

JANYAS CLOSET
India
Over 3 years using the app
SetuBridge replied December 9, 2020

Hey, JANYAS CLOSET

We surely hear your opinion here. We are focused on features which can be helpful to all the merchants but at the same time, we are happy to help you out with custom feature which demands customisation cost. We will surely look back & see If we can turn your request into a feature

Thanks for the positive review :)

July 27, 2022

The app is very helpful to show out estimated delivery dates that update day by day. Had a few problems with load time and formatting across general and specific messages but got in touch with their live chat and they had it sorted there and then. Also added in formatting requests. Lovely and helpful, thank you.

Naturewall
United Kingdom
Almost 3 years using the app
July 26, 2021

Very helpful customer support! Would give it 5 stars if it had better support for multi-language stores. As a theoretical example, if I target Canada, half of my visitors would select English language and the other half would choose French. However, with this app I would have to choose whether to show shipping info in English or French for all visitors from Canada, regardless of their language selection in my store. Would also have preferred if it was synced with my Shipping Zones from the Shopify backend settings. Uploading and bulk editing the CSV file for all markets was a hassle.

Audeor
Sweden
About 2 years using the app
March 24, 2021

I took the basic plan and it is a good simple solution. The support too was prompt and good. I will recommend this app to others.

BorderTribe
India
10 months using the app
September 1, 2021

This app is invaluable to my business and overall I'm very happy. I would like to see a slightly quicker to navigate custom message list for use on a smaller 13 inch laptop. You have to hover over each line item to find out what you are looking at.
Great customer service and quick resolution after the app crashed once. Great template options!

Shedzy
United Kingdom
7 months using the app
SetuBridge replied September 1, 2021

Thanks for the review! Our team feels grateful that our app is of so much importance and helpful to you :)

We are working on the UI/UX improvement. Till it's ready, you can make use of the Import-Export feature for your situation. https://prnt.sc/1qydtxz

Edited May 25, 2022

- I had an issue with the charges. When they saw my negative review, they reached out to me and refunded me. So this is why I'm editing this review. I must say that despite this - the app is doing exactly what you need. So I do recommend this service.

Thrivilion
Israel
7 months using the app
May 11, 2023

All apps in Shopify can be a pain most times. Although they normally do what you need them to do, there is always a handoff. Element might not sit right on the page, fonts wrong, doesn't update, crashes. These are issues we all have to deal with. This is why it's super important to use an app developer that makes themselves readily available to always help fix these little issues and bugs. And that is something i found with this app. developers were always responsive to any problems i had through a very quick and helpful WhatsApp group. No emails, no waiting days and days for answers. Very happy with the level of support offered.

Kaiser
United Kingdom
4 months using the app
SetuBridge replied May 17, 2023

I wanted to take a moment to express my gratitude for your kind words and positive review. Your feedback means a lot to me, and I'm thrilled to hear that you had a great experience with the product.

It's always wonderful to receive positive feedback, and it motivates me to continue delivering excellent service to all our customers. Your review helps other potential customers feel confident in choosing us, and it's truly appreciated.