Estimated Delivery Date ‑ ETA
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Reviews (398)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for providing clear and accurate delivery estimates, enhancing customer experience and reducing inquiries about delivery times. It features easy setup, a user-friendly interface, customizable options, multi-language support, and warehouse-based ETAs. The app integrates seamlessly with Shopify, maintaining site performance. The support team is praised for their responsiveness and effectiveness in resolving issues, boosting trust and efficiency in managing delivery expectations.
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A few hiccups during install but now working well. Support response is swift and efficient
Thanks so much for your feedback! 😊
We really appreciate you taking the time to share your experience. While we’re sorry to hear there were a few hiccups during the installation, we’re glad everything is now running smoothly 👍
Our team always aims to provide quick and effective support, so it’s great to know that our response met your expectations. If you ever need any help in the future or have suggestions for improvement, we’re just a message away. Thanks again for choosing us — we’re happy to have you onboard! 🚀✨
Great app with a clean interface and accurate delivery ETA display. Setup was quick and support is responsive. Highly recommended
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you love our app’s clean interface and accurate delivery ETA display. ✅ It’s great to know that the setup was smooth for you and that our support team could assist promptly—your kind words truly motivate us! 💪✨
We always aim to make things simple and efficient for our users, and hearing that we’ve hit the mark with you means a lot. 😊 Your recommendation is the highest compliment we could receive, and we really appreciate you taking the time to share your experience. 🙏💖
Thanks again for choosing our app, and we look forward to continuing to support you in making your store run even better! 🚀
I liked there are o lot of settings for customization.
Small tip to improve: add a title field for rules to make rule table more user friendly as when there are a lot of rules it's quite easy to get lost.
Special thanks to Priyanka from the support team for helping us quickly with SVG icons. Her response was fast, supportive, and professional, and she went the extra mile to ensure everything worked perfectly. Her friendly approach and clear guidance made the whole process much easier.
Thank you so much for your valuable feedback ✨ We’re glad to hear you found the customization options helpful, and we truly appreciate your suggestion about adding a title field for rules – that’s a great idea and our team will take it into consideration for future improvements 🙌
A special thanks for recognizing Priyanka 🌟 We’re delighted to know she could assist you quickly and make the setup smoother. Your kind words mean a lot to our team 💙
Great App.
One of the most remarkable aspects of this app is its ability to show accurate estimated delivery dates that update on a daily basis.
While I did encounter a few issues with load time and formatting across general and specific messages initially, I was impressed by the prompt and efficient assistance I received from your live chat support. The support agent I interacted with swiftly resolved the problems I encountered and even accommodated my formatting requests.
Hey, JANYAS CLOSET
We surely hear your opinion here. We are focused on features which can be helpful to all the merchants but at the same time, we are happy to help you out with custom feature which demands customisation cost. We will surely look back & see If we can turn your request into a feature
Thanks for the positive review :)
We were using another Estimated Delivery app for over a year when, suddently it stopped displaying in the shopping cart. After contacting their support, we were informed there was nothing they could do and recommended we find another estimated delivery app.
That's when we found SB Estimated Delivery Date ETA. We were having some problems getting this app to display the way we wanted it to in the shopping cart, so we reached out to their support team.
The SB support team did what we asked them to do and the Estimate Delivery Date is displaying perfectly!
The only reason we are giving this app 4 stars instead of 5 stars is the face that if a customer edits their product after adding to the cart, when they return to the cart, the Estimated Delivery Date is not showing.
SB support said it has to do with the app we are using for product personalization. We are reaching out to that app to see if they can address the problem.
We would recommend this app to anyone looking for a great estimated delivery app.
Thank you so much for taking the time to share your detailed feedback!
We’re thrilled to hear that you’re happy with how the Estimated Delivery Date is now displaying and that our support team could assist you in getting everything set up the way you needed.
We truly appreciate your understanding regarding the cart update issue caused by the personalization app. We’re always here to support you and are happy to collaborate with your personalization app provider if needed to find a solution.
Thank you again for recommending our app — it really means a lot to us! 🙏
If there's anything more we can do to help improve your experience even further, please feel free to reach out anytime.
The app is very helpful to show out estimated delivery dates that update day by day. Had a few problems with load time and formatting across general and specific messages but got in touch with their live chat and they had it sorted there and then. Also added in formatting requests. Lovely and helpful, thank you.
All apps in Shopify can be a pain most times. Although they normally do what you need them to do, there is always a handoff. Element might not sit right on the page, fonts wrong, doesn't update, crashes. These are issues we all have to deal with. This is why it's super important to use an app developer that makes themselves readily available to always help fix these little issues and bugs. And that is something i found with this app. developers were always responsive to any problems i had through a very quick and helpful WhatsApp group. No emails, no waiting days and days for answers. Very happy with the level of support offered.
I wanted to take a moment to express my gratitude for your kind words and positive review. Your feedback means a lot to me, and I'm thrilled to hear that you had a great experience with the product.
It's always wonderful to receive positive feedback, and it motivates me to continue delivering excellent service to all our customers. Your review helps other potential customers feel confident in choosing us, and it's truly appreciated.
The support tried their best to solve my issues and patiently providing solutions until it is fixed.
Thank you so much for your review! We're glad to hear that our support team was able to assist you and provide the solutions you needed. If there's anything else we can help with to make your experience even better, feel free to reach out! We're always here to help.
Two updates in this review – 1 update after initial installation, and 1 after the issues I experienced were corrected.
Update 1:
This app on the surface appeared perfect for my needs. And to save 17% on the price, I purchased the annual plan at $79.99. Sadly, since installed on May 14th, I’m still not able to use it.
Issue 1: May 15th: Tried to add a product specific message however no products would load when selecting the relevant Collection the products were part of. Raised a support ticket on May 15 and happily it was resolved the next day. However, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box.
Issue 2: May 20th. Cannot even view the app – just a blank screen when it is selected from Shopify > Apps. Raised support ticket on May 20th. On May 23rd was advised “We apologize for the inconvenience you have faced. We’re very sorry. We will take care of the “issue” on top priority for you. Please hold patience with us.” May 25th, asked for an update on this top priory tissue.
So, after almost 2 weeks (post app installation) I was not able to use it and only received an update after the day after this review was posted.
Updated 2:
On May 26th Support team contacted me and corrected the Issue 2 that was raised on May 20th . After giving them store access Issue 2 was corrected. Then after an uninstall and reinstall the app began to load again….but…..Issue 1 was now back and I could not find any collections in the “product specific message” section. After alerting their support team it was rectified within 24 hours. But again, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box (and also after it was previously corrected).
Now, all that being said, the app has worked flawlessly since. It took a while and support did fix finally the issues after a bit of prodding on my behalf. Would I recommend it ? YES. But, be aware that from my experience so far the support are not as attentive as other apps I have used.
Thank you for sharing your detailed feedback and providing updates on your experience with our app. We sincerely apologize for the initial issues you encountered after installation and the delay in resolving them. Your feedback is extremely valuable to us as we strive to provide the best user experience.
We appreciate your patience and cooperation in working with our support team to address the challenges you faced. We understand the frustration caused by the issues related to product messages and collections, and we have taken note of your concerns to further enhance our app's functionality.
We're glad to hear that since the issues were resolved, the app has been working flawlessly for you. We are committed to continuously improving our support services based on customer feedback, and we will ensure that we are more attentive and responsive in the future.
Thank you for recommending our app despite the initial difficulties. We value your trust and look forward to serving you with even better support and features in the future.
Hey , The customer supports was really helpful with some custimazations ! But I think they should insert these custimazations in the app as a standard feature.