Reviews (297)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer experience by providing clear, customizable delivery expectations on product pages and during checkout. It supports multiple languages and shipping methods, and allows tailoring of delivery messages. The app integrates seamlessly with Shopify without affecting site speed. Customer support is praised for its responsiveness and ability to quickly implement custom features, improving customer satisfaction and operational efficiency.

April 19, 2022

Amazing app!!!! The design looks very good and fits in well with my store. very kind customer service. highly recommend

cloudsharks
United States
Over 2 years using the app
SetuBridge replied April 19, 2022

Thank you so much for your kind words :) Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response.

May 25, 2022

I used this app to display estimated delivery date on my product page and it works perfectly. The "specific message" option that allows you to display dedicated message based on the countries is perfect for me and when I had an issue with the display, customer service has been great

talm
France
Over 2 years using the app
SetuBridge replied June 3, 2022

Thank you so much for your kind words :) We’re glad that you loved our app. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!

August 7, 2023

Navigating the e-commerce landscape and setting clear expectations for customers is pivotal. "Estimated Delivery Date & Time" is a beacon of clarity in this aspect! Since integrating this app into my Shopify store, not only has the customer experience been elevated, but the trust factor has skyrocketed!

The beauty of this app lies in its simplicity and accuracy. It transparently communicates delivery expectations, reducing the anxiety shoppers often feel pre-purchase. We have seen a reduction in pre-order queries of 'how long is delivery' after installing this app; functionality-wise, the app is robust and seamless.

It integrates effortlessly with the store's backend, extracting all the necessary information to make precise delivery estimates. The flexibility to customise it to match our store's aesthetics is the cherry on top, ensuring it doesn't feel out of place.

In the world of online shopping, where instant gratification isn't always possible, setting accurate delivery expectations is the next best thing. And "Estimated Delivery Date & Time" nails it perfectly! Kudos to the developers for creating an app that truly bridges the gap between customer expectations and reality. A must-have for every Shopify store aiming for transparency and stellar customer satisfaction!

Horse Cleaning Masters Of Shampoos ™
United Kingdom
Over 2 years using the app
SetuBridge replied August 14, 2023

We're delighted to read your positive review! Knowing we've made your experience memorable is incredibly rewarding. Thank you for choosing us, and we're excited to welcome you back soon 😊

October 26, 2021

I love the app I started getting sales on the app when installed i would recommend everyone to use the app Thank you

Bevelse
United States
Over 2 years using the app
December 19, 2023

I found the app very helpful and the customer service is excellent

Lumije
United States
About 2 years using the app
SetuBridge replied January 4, 2024

Hi Lumije,

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you found our app helpful, and it's fantastic to know that you had a positive experience with our customer service.

If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help!

Best regards,
SetuBridge team

April 24, 2023

The app works great and they have good customer support. They worked with me diligently on an issue I was having. I'll keep using it.

Soul Lift Cacao
United States
Over 2 years using the app
SetuBridge replied April 25, 2023

Your positive review means the world to us! Thank you for taking the time to share your thoughts and for allowing us the opportunity to serve you.

December 27, 2021

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Morocco
Over 2 years using the app
March 2, 2023

The app works as promised and support is always helpful and responds within 24 hours. Excellent value for the price.

San Diego Hardware
United States
About 2 years using the app
SetuBridge replied March 2, 2023

Your positive review is like music to our ears! We're so glad to hear that you enjoyed your experience with us and that our products/services met your expectations. We strive to provide the best possible service to each and every customer and your feedback lets us know that we're on the right track. Thank you for your kind words and for sharing your experience with others.

December 10, 2021

Great app! Support is great. Very easy to customize. No need to be tech savvy to implement. Definitely recommend!

Miami AutoSport Technik
United States
About 2 years using the app
February 18, 2022

Good app, helpful customer service, they made slight changes and modifications that I requested, highly recommend.

Blooming Floral
United Kingdom
About 2 years using the app