Reviews (297)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer experience by providing clear, customizable delivery expectations on product pages and during checkout. It supports multiple languages and shipping methods, and allows tailoring of delivery messages. The app integrates seamlessly with Shopify without affecting site speed. Customer support is praised for its responsiveness and ability to quickly implement custom features, improving customer satisfaction and operational efficiency.

April 15, 2021

The app is so simple and does exactly what describes, we reached out to the support for some customization and they were quick, efficient and very professional

Glow By Me
United Arab Emirates
Over 1 year using the app
September 14, 2021

Probably the fastest support I have ever seen with an app. Impeccable! Very easy to use app as well, very good UX.

smartinhuis.com
Netherlands
Over 1 year using the app
December 24, 2021

I had problems while setting up the app, they inmediately send me a message and offered me support and helped me. Awesome customer support. Awesome app. Thank you.

Guntaro
Peru
Over 1 year using the app
May 12, 2022

Ok, this is a review after a very long time using SetuBridge services including their apps offered on Shopify. I have had this app for a little nearly to a year now and it does exactly what it says. I have the delivery estimation app and its work like a diamond, so easy to use and if there is any assistance needed. The team at Setubridge are always there to help you. The app it self is self explanatory and very simple to use, you can set up which products have which specific time, i have compared to others and this benchmarked the best compared to others. A huge special thanks to Suraj & Shifa who have always been responsive on WhatsApp and provided assistance when needed. Since, installing the app, i have now added this to two of my web stores and i have also provided further project to Setubridge in assisting & making my store overall better in performance and usage. SetuBridge had taken on a third project which is off the grid oppose to what is offered on Shopify. They quoted a reasonable 3 figure sum to speed up my site and make it perform a lot faster, again they excelled in their services and even when i noticed a minor mistake, they very rapid to rectify and ensure all my demands were met. Would i use Setubridge again? Yes Would i recommended Setubridge Apps? Yes Setubridge is responsive & has good customer service?
Yes Would i provide further projects to Setubridge?
Yes Overall 10/10. Thank you for your services and i look forward to long healthy fruitful business relationship.

Home Sofa Company
United Kingdom
Over 1 year using the app
SetuBridge replied May 12, 2022

Hi Moe,

Thanks a lot for writing such a well-drafted review for us. Our entire team is always looking forward to working with you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us and we’ll do our best to continue to give you the best possible solution & service to you as always.

Bless you & many thanks to your entire team.

November 21, 2022

Quality customer service via chat, and very good app, it fulfills most of my needs which I couldn't find in other apps

AREA8
Netherlands
Over 1 year using the app
June 15, 2021

This apps increased our shops conversions instantly. The support also reached out to us if we needed assistance with the layout. They made the appearance just how we wanted.

EV ME
Netherlands
Over 1 year using the app
March 1, 2023

fantastic customer service, prompt reply to email and query sorted in a quick and timely manor.
would happily recommend.

Cumbria Dj Store
United Kingdom
Over 1 year using the app
SetuBridge replied March 1, 2023

Thank you for sharing your experience with the app! It's great to hear that the app was able to meet your specific needs and that the team provided excellent tech support. We appreciate your recommendation and hope that your contact lens business continues to thrive with the help of this app.

October 1, 2021

I needed assistance I received help via chat the gentleman was very helpful he solve my set up issues and advised me on ways to complete my set up times for future use. Satisfied customer

That's Hittin - Best Health Store
United States
Over 1 year using the app
October 12, 2021

Their customer support team has been very responsive with our questions and customizations. We are very pleased!

LiveOakMed.com
United States
Over 1 year using the app
October 15, 2020

Increased our conversion rate giving our customers estimated delivery time. Very simple but works good.

Modern Motus
United Kingdom
Over 1 year using the app
SetuBridge replied October 15, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. :)