Reviews (292)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for enhancing customer experience by providing clear delivery expectations, which helps reduce customer inquiries and increase transparency. It supports extensive customization of delivery dates for different products and regions, and integrates seamlessly into Shopify, displaying ETAs on product pages, cart, checkout, and customer notifications. The app is noted for its performance, not affecting site speed, and its customer support is responsive, offering personalized and immediate assistance. This makes it a valuable tool for improving customer service and operational efficiency.
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This app is fantastic, you can customize every detail, the support is very fast and very kind. I recommend it to everyone
Hello Elisendra®,
Thank you for your wonderful 5-star review! We're delighted to hear that you're enjoying the flexibility of our app and our fast, friendly support. Your recommendation means the world to us!
Thanks again for your kind words!
Best Regards
SetuBrdige Team
On the face of it, this looks a nice app, but sadly it doesn't live up to expectations. The setting for the cut-off time simply did not work, no matter what time we entered, and the calculation of working days was equally as bad. For example, we don't ship at the weekends, so we set Sat and Sun as non-working days; we would expect the app to know that we would next ship on Monday for orders placed over the weekend, but here we are on Saturday, and it shows our next despatch day as being Tuesday!
We also found some of the app's features difficult to find, so we contacted support for assistance. Two days later, we still haven't heard from them even though our subscription included 'priority' support.
As a Shopify user, you kinda get used to apps that don't work straight away and have slow support, but usually, you get a free trial period, so if it isn't for you, you can uninstall it without being out of pocket. Beware, there is no such free trial with this app, the developer is taking your money straight away and you won't get it back.
Finally, we are being bombarded with Spam emails about another app from this developer. We never signed up for their marketing emails, so yes, this is Spam.
We apologize for the inconvenience you've experienced. Please reach out to us directly with your concerns, and we'll prioritize resolving the issues you've encountered with the app's functionality and support. We're committed to providing the assistance you need to ensure a better user experience. Additionally, we'll investigate the spam email issue immediately. Your feedback is valuable, and we're dedicated to addressing any misunderstandings or confusion promptly.
we ensure a better experience with our app.
Helped me quickly with the right info
Thank you for your review! We're glad to hear that we were able to assist you promptly and provide you with the information you needed. If you ever have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!
Nice Team and good support
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and support. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
application installed in a few minutes, and it already works perfectly, very useful and nice widgets
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our application easy to install, and it's already working seamlessly for you.
Your positive feedback about the usefulness and aesthetics of our widgets is truly appreciated.
If you ever have any more feedback or if there's anything else we can assist you with, feel free to reach out.
We're here to help and enhance your experience further!
Die App läuft gut und der Support ist wirklich sehr hilfsbereit und macht sogar kleine Anpassungen bzw. hilft bei individuellen Wünschen. Ich bin begeistert und kann die App mit sehr gutem Gewissen empfehlen und wünsche weiterhin noch viel Erfolg!
Thank you so much for taking the time to leave such a positive review! We truly appreciate your support and feedback.
It's fantastic to hear that you found our app helpful and that our support team could assist you with your requests. We're committed to providing excellent service and ensuring that our customers have a seamless experience with our app.
Your recommendation means a lot to us, and we're thrilled to have earned your trust and satisfaction. We'll continue working hard to maintain the quality of our app and support services.
5 star for support & app, styling and other backend layout can be improved.
We greatly appreciate your 5-star review and your valuable feedback! It's fantastic to hear that you're satisfied with our app and support.
Regarding your feedback about styling and backend layout, we'll certainly take that into consideration as we continuously strive to improve our app and provide the best possible experience for our users.
If you have any further suggestions or need assistance with anything else, please feel free to let us know. We're here to help!
If I could give more stars I would.
We contacted the app to look into some custom development, as we have too many products to assign manually and other apps couldn't accommodate.
Sagar promptly replied understanding exactly what we wanted and his team were able to facilitate the updates across multiple stores.
Not only that, but has been quick to reply to any additional work and snags that we have found working on this new functionality.
We look forward to working with them in the future!
Thank you so much for your kind words and the fantastic 5-star review! 🌟
We're thrilled to hear that our team could meet your custom development needs and facilitate updates across multiple stores. Sagar sir and the entire team are committed to providing excellent service, and we're delighted to know that you appreciate our responsiveness.
We're excited about the opportunity to work with you in the future as well !
If there's anything else you need or any further enhancements you'd like, please don't hesitate to reach out. Your satisfaction is our top priority.
Hi Aditya Labels and Prints,
Thanks so much for taking the time to leave us a 5-star rating –
it's much appreciated!
Best regards,
SetuBridge team
I found the app very helpful and the customer service is excellent
Hi Lumije,
Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you found our app helpful, and it's fantastic to know that you had a positive experience with our customer service.
If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help!
Best regards,
SetuBridge team