Reviews (274)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate delivery estimates and customization options based on customer location and product type. It's praised for its ease of use, cost-effectiveness, and quick, helpful support. Ideal for stores with large catalogues, it can handle high volumes and displays delivery times at checkout, enhancing transparency. Some merchants noted improved conversions, and its Amazon-like delivery estimates are well-received. It syncs with Shopify and updates product settings.

November 7, 2022

Guter Support! Hat klar und verständlich kommuniziert und hat mir weiter geholfen. Ich werde das App nun weiterhin testen!

Rosslädeli
Switzerland
6 months using the app
June 3, 2023

Superbe application très facile d'accès et très pratique ! A conseiller pour tout ceux qui possèdent une boutique en ligne.

CONNECTED Streetwear
France
7 days using the app
Channelwill replied June 7, 2023

Merci d'avoir pris le temps de laisser un commentaire positif sur notre application! Nous sommes ravis d'apprendre qu'elle est facile à utiliser et pratique pour votre boutique en ligne. Nous apprécions votre recommandation à d'autres et espérons que notre application continuera à répondre à vos besoins à l'avenir. Merci de nous avoir choisis!

- Mariadel 💖

June 25, 2022

Easy to install, and great customer service when we needed help with setup. Would definitely recommend them to others.

Amber Swim
Singapore
7 days using the app
Edited January 15, 2021

Updated: I have tried several delivery estimate apps on Shopify and this one offers the most for the best price. It is also probably the easiest of the delivery apps to set up. It is the only app (I believe) that will also show the estimated delivery for each product under the item in the cart page as well as on the order history page. That is immensely helpful for customers. I've encountered a few minor issues, but customer support was more than willing to take care of them very quickly. Recommended.

Mochilo.co
United States
5 months using the app
Channelwill replied January 11, 2021

Thanks for your review. Sorry for the late reply.
We have fixed the issue you mentioned. You can enable your app now. Let me know if you still need other help.
Regards

June 14, 2023

amazing service and wonderful features in app. Mariadel is very helpful

TARFEEH-#1 Colored Contact Lenses Worldwide
United Arab Emirates
6 days using the app
Channelwill replied June 14, 2023

Thank you for your positive feedback! We are glad to hear that you are enjoying our app and that I was able to provide you with helpful assistance. Please let us know if you have any further questions or concerns.

- Mariadel 💖

December 11, 2022

Great app and fast customer service. Exactly what I was looking for. This app does exactly what you need.

NineTwoFive
Netherlands
5 days using the app
Edited June 3, 2023

Amazing Chat support. the app works perfectly well. It is much better to use for a better customer understanding about the delivery times.

Garb Coffer
Canada
5 days using the app
Channelwill replied June 3, 2023

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our chat support and that our app was able to provide you with a better understanding of delivery times. We're always here to help, so feel free to reach out to us if you have any further questions or concerns. Thanks again for choosing our app!
- Joewelyn

January 19, 2023

Support is ABSOLUTELY RUBBISH.. we're on a paid plan.

We've identified a bug, which we were told that it would be pass to their development team to fix and they will get back to us with an update..

We've sent EIGHT Chasing Emails, each time having to waste our time in re-explain everything over and over again... only to be fobbed off with the same "we'll fix it & update you message"..

15 Weeks of waiting, 8 times we've contacted them ... still the same..... Have uninstalled..

STORM Watches
United Kingdom
4 months using the app
Channelwill replied January 20, 2023

Hi STORM Watches,

Thank you for bringing your concerns to our attention. We apologize for any disappointment our service may have caused and appreciate you taking the time to share your feedback with us. We would like to address your concerns and would be more than happy to discuss the situation with you and our team. If you would like to do so, please let us know. Please note that our development team has already ensured that the data is synced to the correct cut-off time, but if you continue to experience issues, please let us know so we can further investigate the problem and resolve it. Thank you for your patience and understanding.

Sincerly,
ETA Support team

August 5, 2021

We encountered issue recently with the non-display of the Estimated Delivery Date message functionality when viewed from mobile on our store. However, it worked well when accessed from desktop. We engaged the support team with very fast responsive customer service. Bravo to the support team, namely CC and the developer, Yu in helping us to resolve the issue within a very short period of time. Much appreciated.

Life In Motion
United States
4 days using the app
January 4, 2022

Support is really good. App features are also good. Easy to use. One-click installation. Easy to use

CentreStep
India
4 days using the app
Channelwill replied January 4, 2022

Hi there,

Thank you so much for your approval. Your support gives us infinite energy to move on. If there is anything else we can help, please do not hesitate to contact us. We are very glad to help you.
Thanks again for your feedback and we will seriously consider your suggestion.

Regard,
Anne