Reviews (285)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate delivery date predictions, which boost customer trust and comply with delivery regulations. It offers both free and paid plans, catering to various business sizes, and is easy to set up and integrate. The app features extensive customization options, allowing merchants to adjust delivery estimates based on customer location and display them on multiple store pages. Merchants find the app straightforward and enhancing the customer experience. The customer support team, including Emma, Nova, and Sophie, is often praised for their quick and effective responses and adjustments.

Edited December 2, 2020

It was working great at first, however, it became all buggy and is currently not showing on one of my products. However, we are sending a support request right now! Great app still!

Azoreo
United States
8 months using the app
Channelwill replied December 2, 2020

Thanks for your review. I just send you an email. Just to let you know, we won't show the ETA message if the product inventory is 0.
So if you want it show on the product page, please update the inventory quantity of that product.
I can't contact you through email. So let me know if anything else we can help.

September 15, 2022

contact agréable. a résolu mes problème d'affichage quand j'ai eu besoin. je recommande cette équipe

digital-noWmad
France
10 days using the app
January 19, 2021

AWESOME APP! AWESOME Support too! Perfect match! I recommend 120%. They provide me all the support i needed to enable the app and make it work.

i9 Shops
Brazil
10 days using the app
Channelwill replied January 19, 2021

Hey, thanks for your review, which motivates us to offer better customer service to customers like you^ - ^
Besides, we really appreciate your feedback, advice. They really matters to us and help us improve our product.
Finally, thanks you for being one of our customers. If you have any further questions, feedback, please just let us know.

July 14, 2022

Great app that shows estimated delivery date for free. Had a bit of issues with the technical stuff in the beginning, but got amazing service from both support and developers, who solved it for me. 5/5 app and team.

nChantu
Sweden
7 days using the app
December 30, 2021

It works and it's easy to figure out. I needed help customizing the placement of the eta information and customer service took care of it for me real quick like less than 10 minutes. I think her name was Anne. Really great for drop shippers you can tag etas for drop shipped products and or etas for local or domestic products. The app could use more features but for the monthly price it's a good deal.

Amusing Attire
United States
6 months using the app
Channelwill replied January 4, 2022

Hi there,

Thank you for your approval. We are so glad that we can help you. Your support brings us courage to move on. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your feedback. Have a nice day~

Regard,
Anne

November 7, 2022

Guter Support! Hat klar und verständlich kommuniziert und hat mir weiter geholfen. Ich werde das App nun weiterhin testen!

Rosslädeli
Switzerland
6 months using the app
June 3, 2023

Superbe application très facile d'accès et très pratique ! A conseiller pour tout ceux qui possèdent une boutique en ligne.

CONNECTED Streetwear
France
7 days using the app
Channelwill replied June 7, 2023

Merci d'avoir pris le temps de laisser un commentaire positif sur notre application! Nous sommes ravis d'apprendre qu'elle est facile à utiliser et pratique pour votre boutique en ligne. Nous apprécions votre recommandation à d'autres et espérons que notre application continuera à répondre à vos besoins à l'avenir. Merci de nous avoir choisis!

- Mariadel 💖

June 25, 2022

Easy to install, and great customer service when we needed help with setup. Would definitely recommend them to others.

Amber Swim
Singapore
7 days using the app
Edited January 15, 2021

Updated: I have tried several delivery estimate apps on Shopify and this one offers the most for the best price. It is also probably the easiest of the delivery apps to set up. It is the only app (I believe) that will also show the estimated delivery for each product under the item in the cart page as well as on the order history page. That is immensely helpful for customers. I've encountered a few minor issues, but customer support was more than willing to take care of them very quickly. Recommended.

Mochilo.co
United States
5 months using the app
Channelwill replied January 11, 2021

Thanks for your review. Sorry for the late reply.
We have fixed the issue you mentioned. You can enable your app now. Let me know if you still need other help.
Regards

September 18, 2023

Joewelyn was not only very efficient but also very kind and helpful, which saved me a lot of time and trouble. Her professionalism and friendly assistance made everything easy. Thanks, Joewelyn!

AtomArtColor
Canada
6 days using the app
Channelwill replied September 20, 2023

Thank you for sharing your positive experience with Joewelyn! We are thrilled to hear that she was not only efficient but also kind and helpful in assisting you. We will make sure to pass along your appreciation to her. Please let us know if there is anything else we can do to assist you in the future.🥰💕

-Sophie💗