Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless product integration from Shopify to Etsy, praising its user-friendly interface and real-time inventory sync. It's appreciated for handling high order volumes, supporting bulk product addition, and automatic order fulfillment. The customer support is valued for their prompt and knowledgeable assistance. Merchants also highlight its cost-effectiveness and efficient management and synchronization of products between platforms.

Edited January 30, 2023

Syncing my Shopify with Etsy was very easy, and their customer service reached out multiple times to be sure I was happy and comfortable with the app. I wish I knew about this app a long time ago, especially as a new mother and small business owner. I can only imagine how much income I have lost by not using this app sooner and listing all my products on the Etsy marketplace. Thank you!

It's now January and I have used this app for 5 months now. Not only I have saved so much time syncing listings between Etsy and Shopify, their customer service is fantastic! Thanks again EI & S app team!

A N A G R A S S I A
United States
Over 1 year using the app
Digital Product Labs replied September 7, 2022

Hi A N A G R A S S I A, Thank you so much for taking the time to write a review on our app. Our main goal is to help online sellers sync everything between Shopify and Etsy and be always available whenever any of our clients need help. We are super glad that we were able to do that. We wish the very best for your business and look forward to growing together.

You can always reach out to us whenever you have any queries, and we will reply as soon as possible.

January 24, 2022

I started looking around for an APP that could integrate my Etsy store with Shopify to take care of my listings and orders. I had used 2 other Apps before but there prices where just getting way to high and still capped the limit of transactions. This is when I found this App and decided to give it a shot . I set up a demo call with them and found out that they were pretty new but it seemed they had everything covered and they were very friendly and helpful. During the trial period we have found some little issues which I could have given them 4-stars for instead of 5 but since they have been so great to work with and Kabin and Fazir always dealt with the situation within hours and got it sorted they totally deserve 5 stars!! I would definitely recommend this APP to anyone who wants to integrate there Etsy store and save a lot of money comparred to other Apps.

Philip Jones
United States
Over 1 year using the app
Digital Product Labs replied February 8, 2022

Thank you, Philip Jones, for your positive feedback. We are really glad that our support members Kabin and Fazir were able to help you through all of the issues you had initially, and set up the app properly now. Your words mean a lot to us and we are constantly striving to make our app better and more user friendly.
Do not hesitate to contact us whenever you need any help with the app.

November 22, 2022

Darpan did a great job in helping us choose the right plan for us and helping us get it set up on our computer. 5 STAR! Thank you Darpan!

TheOldBookShelf
United States
Over 1 year using the app
February 23, 2022

This is a great app that integrates with Etsy flawlessly and imports and syncs the products, quantities, and prices at a regular frequency. The developers and support team is very supportive and helpful.

Uber Furnish
United States
Over 1 year using the app
Digital Product Labs replied February 24, 2022

We're so happy to hear that you've found the Etsy Integration & Sync app helpful, Uber Furnish! We love hearing feedback from our customers and it's always rewarding when we can make a customer's day with an easy fix.

Thank you for taking the time to share your experience with us--we really appreciate it.

April 8, 2021

Kabin and his team are great! They are always willing to jump in and research any issues and take feedback on feature requests and implement if able. I've used other apps that require a lot of manual updates etc. this is set it and forget it!

PerkyThreads
United States
Over 1 year using the app
December 30, 2020

Amazing app and amazing support. Have helped us even with manual algorithms in quick turn around times. Recommend everyone who want to extend their business to etsy.

BrahmatellsStore
India
Over 1 year using the app
Edited April 20, 2020

I needed a way to get Shopify items into Etsy, HOWEVER, I have many custom attributes (metafields) that are not standard in Shopify.

Finding an app that can map my custom attributes to Etsy is not easy, there are only about two, maybe 3 at a normal price range that offer this.

I tried them all and decided on this one for one main reason, the support was very quick to reply and resolve any issues. Others would take three to 5 days just to reply. If your a business owner like me you know time is money.

The app is not perfect but they demonstrated to me that they are committed to helping customers, after all, setting this stuff up is not easy for most people and you likely will need help, no matter which app you use.

They also told me that a new upcoming release will auto update any changes from Shopify to Etsy and I think that is a fantastic add on.

Steve Madar - Get Better Clicks
Steve@getbetterclicks.com

UPDATE 4/20/2020
I had some very frustrating issue but I am happy to report that the support team was able to fix each one!

I do suggest when you need support to be detailed and to provide screenshots when possible to minimize the back and forth when resolving issues.

TRUVAL
United States
Over 1 year using the app
March 16, 2022

I'm thrilled with this app. I can finally sell my one-of-a-kind work on Shopify and Etsy at the same time! The learning curve to set it up was not hard. I had a few questions and got very fast and helpful responses from the app team. Now that it's up and running it's super easy. I still have to do some tweaking at the Etsy side of things but it's totally manageable. I recommend this app highly.

secret lentil
United States
Over 1 year using the app
Digital Product Labs replied March 23, 2022

Thank you for your review, secret lentil! We're so happy to hear that our app is making it easier for you to sell on both Shopify and Etsy.

We appreciate your feedback about the setup process and how easy it is once up and running. It's great to hear that we were able to help with any questions or concerns you had along the way. Thanks again, secret lentil!

June 22, 2022

Good Customer Support & Service. Quickly sync orders and fulfillment details. Live chat support is very good and instant.

Stylinsoul
India
Over 1 year using the app
Digital Product Labs replied June 29, 2022

Thank you for your wonderful review/feedback. Providing the best possible service to our clients is our top priority. And we're super happy that you found our customer service team helpful for you.
You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.

October 7, 2022

I used this app to help me with my Etsy store, Jillian was awesome! She helped me with my issue. She made sure to follow up and very patient. Thank you!

Shoetastik
United States
Over 1 year using the app
Digital Product Labs replied October 11, 2022

Hi Shoetastik, Thank you for your reply. Our team is happy to know that Jillian was able to help with the issue you had and provide the solution. We always want to provide our clients with the best possible solution and support, and we're happy that it was demonstrated.

Feel free to contact us if you need help, and we will reply as soon as possible.