Reviews (570)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective synchronization between Shopify and Etsy, enhancing inventory management and order fulfillment. It features a user-friendly interface, easy setup, and supports bulk uploads and SKU management. The app's performance is reliable, and customer support is highly praised for its responsiveness and helpfulness, often resolving issues quickly.

Edited November 24, 2021

This APP does exactly what it is meant to do. Orders are synced from Etsy to Shopify fully automatically. I have had one or two issues but they have been resolved very quickly by the support team. There are some powerful features hidden in this app within the advanced settings.
Once you're familiar with the basics, it's well worth checking them out. In particular, I wanted to increase the prices between shopify and etsy to cover etsy fees which is in there. Updated 24 November 2021 - Continued good service from the team....

Jack Alpha Ltd
United Kingdom
Over 1 year using the app
Digital Product Labs replied October 18, 2021

Thank you Jack Alpha Ltd for your review! We're glad to hear that Etsy Integration & Sync is meeting the needs of your business.

We are happy to hear that you've found some advanced features in our app and hope they can help make managing your shop easier. If there's anything else we can do, please don't hesitate to reach out to us on email or on chat if it's urgent--we want to be sure every customer has a great experience with us!

August 18, 2020

An app worth considering. Support team very prompt and helpful. Highly recommend them and their app.

Trestina
Australia
Over 1 year using the app
August 6, 2021

I will say that the app is not the most intuitive that I've used. That said, the support is amazing and helped me through every step. I was able to get our ShareASale fTP feed up & running very quickly and am finalizing our Etsy integration now. They respond quickly to emails & chats - very impressed overall!

Whispering Willow
United States
Over 1 year using the app
Digital Product Labs replied August 9, 2021

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

March 16, 2021

My Etsy shop and Shopify channels have different currencies. When I first set up the integration I didn't notice that I had the integration syncing orders and inventory into Shopify. This made it so I had a different order total in my Shopify store than what was actually charged on my Etsy store. When looking through the app to see if I could update this feature it was not easy to find. So I jumped on the Chat feature and with the help of the support team I had it fixed in two minutes!

Coe112
Canada
Over 1 year using the app
May 3, 2022

Really useful app to sync my products easily and quickly. The developers are very helpful and respond very quickly if you need any help.

Himalnf
United Kingdom
Over 1 year using the app
Digital Product Labs replied May 10, 2022

Thank you for your review. We're so happy to hear that our app is making it easier for you to sell on both Shopify and Etsy.
You can always reach out to us whenever you have any questions or feedbacks for us and we'll reply as soon as possible.

Edited July 6, 2023

I was having problems with syncing a couple of items properly. The support I received from Nirmal & the team was 100%+++++. They took the time to understand the problem and then kept me informed of what was happening along the way. It is worth the cost of the app. They go above and beyond with customer service. Thank you Nirmal

Aussie Decor Transfers
Australia
Over 1 year using the app
March 31, 2022

Brillant customer service way better than Etsy, they will even help you to solve what you might have messed up in Etsy and chat with you for an hour until your problem is fixed. They are awesome and highly recommended

Sharon I Paris 1986 Fine Jewelry
Hong Kong SAR
Over 1 year using the app
Digital Product Labs replied April 6, 2022

Thank you for your wonderful review/feedback. Providing the best possible service to our clients is our top priority. And we're super happy that you found our customer service team helpful for you.
You can always reach out to us whenever you have any questions or feedbacks for us and we'll reply as soon as possible.

September 3, 2023

Amazing app helps me a lot to keep my stock correct between Etsy and Shopify. Customer care is also super reactive and always comes with a solution.

Wik-rom muaythai
Thailand
Over 1 year using the app
February 8, 2022

This app is fantastic and easy to set up and use. Once it is all set up, you make edits or updates to your products in Shopify (eg. price, title, keywords, image) and they will reflect over on Etsy without you needing to do anything more. I don't love paying for apps as I'm a small store (so far!) but this one is worth it.

Red Instead
Australia
Over 1 year using the app
Digital Product Labs replied February 8, 2022

Thanks for taking the time to review Etsy Integration & Sync, Red Instead! I'm glad you found it easy and worth the investment.

We're always looking for ways to improve our apps and if there's anything we can do to help your business grow, please reach out. We want all of our customers to be successful on Etsy so we welcome feedback from those who have tried integrating with Shopify.

Edited January 30, 2023

Syncing my Shopify with Etsy was very easy, and their customer service reached out multiple times to be sure I was happy and comfortable with the app. I wish I knew about this app a long time ago, especially as a new mother and small business owner. I can only imagine how much income I have lost by not using this app sooner and listing all my products on the Etsy marketplace. Thank you!

It's now January and I have used this app for 5 months now. Not only I have saved so much time syncing listings between Etsy and Shopify, their customer service is fantastic! Thanks again EI & S app team!

A N A G R A S S I A
United States
Over 1 year using the app
Digital Product Labs replied September 7, 2022

Hi A N A G R A S S I A, Thank you so much for taking the time to write a review on our app. Our main goal is to help online sellers sync everything between Shopify and Etsy and be always available whenever any of our clients need help. We are super glad that we were able to do that. We wish the very best for your business and look forward to growing together.

You can always reach out to us whenever you have any queries, and we will reply as soon as possible.