Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless product integration from Shopify to Etsy, praising its user-friendly interface and real-time inventory sync. It's appreciated for handling high order volumes, supporting bulk product addition, and automatic order fulfillment. The customer support is valued for their prompt and knowledgeable assistance. Merchants also highlight its cost-effectiveness and efficient management and synchronization of products between platforms.

February 20, 2023

Jillian was absolutely amazing. She was very professional, kind, and patient. She was able to clear up any confusion quickly. Jillian made sure that, even though I had to unfortunately unsubscribe, I was left a satisfied customer. Outstanding customer service and support is what I was provided, and I am absolutely grateful. I will be recommending your app and services to everyone, and when I am able, I will be subscribing to your app again.

MagicBlueberry
United States
4 months using the app
September 19, 2019

Great app. Good customer support. They stayed on the chat with me from 2:45 AM - almost 6:30 AM! I works great. I would recommend this app.

Sheer Faces
United States
4 months using the app
April 3, 2023

Die App synced quasi alles automatisch, sobald ein item mal gelistet ist. Auch bereits gelistete items können zurück-gesynced werden. Kein manuelles pushen und Nachbearbeitung auf Etsy notwendig (Bilder-re-Sync hat noch Potential). Insgesamt intuitiv und zuverlässig. Bis jetzt die beste der 4-5 apps die ich getestet habe.
Erwähnen möchte ich unbedingt auch, dass mir bei meiner einzigen Supportanfrage innerhalb von 2 Minuten per Chat jemand geholfen hat. Ich denke ich bleibe vorerst bei digital products labs... ;)

Orios Fashion
Switzerland
3 months using the app
September 14, 2022

So far so good after using for about 2 months. It has been great when adding new products to either my shopify store or my etsy store. It automatically syncs and those products are added to the synced store within minutes. I had questions on how to edit content and updating so I used their live chat feature. There was no wait time and they were very quick to respond with the information i needed to continue being productive editing my products. This has become one of the most beneficial apps in my arsenal.

Ichthus Graphics
United States
3 months using the app
Digital Product Labs replied September 19, 2022

Hi Ichthus Graphics, Thank you for your awesome review. We're super glad that Etsy Integration & Sync has been helping you add new products in Shopify and Etsy for you with the automated process. Also, we want to help out our clients with any of their queries instantly. So, we're happy that you found our support team helpful.
Please let us know if you have any questions, or any feedback and we will reply as soon as possible.

June 1, 2020

Finally I find an app which works in real time, this app is very accurate and sync the product in realtime. Their support teams are also very friendly specially Arpan who helped me a lot.
Thanks "Etsy, Amazon & 40+ Merchants" adn their Team.

norsemerch
India
3 months using the app
January 8, 2023

Their customer service is amazing, they are always quick in answering my questions via chat/email. I 100% recommend the app, it is easy to use and very convenient.

Izabella Boutique
United States
3 months using the app
January 16, 2022

Always a great service, I've used two Shopify stores for syncing, but I'd love if they had a bundled package, something like Dsers, which would be more convenient to manage the stores centrally than every time It would be much better to have to reopen another store. If the price could be a little more affordable, I'd be happy too.
But in any case, I hope to better optimize this plugin, because Shopify is always the base of business, and Etsy always has some inexplicable rules that restrict sellers, and it is easy to get banned or deleted.
Keep working hard, come on!

MrsYangPet
Hong Kong SAR
3 months using the app
Digital Product Labs replied January 19, 2022

Hi MrsYangPet, thanks for your review! We're happy to hear that you've had a great experience with our service so far.We appreciate the time you took to share your thoughts with us and we're sorry to hear that our pricing is a bit higher than what you would prefer.

We offer a variety of plans so it's important to find the right one for each business' needs, but I will be passing your feedback on to our team as well as those who manage our Shopify integration. Thank you again!

February 8, 2023

Jillian was such a help to me! The Etsy Integration & Sync App is a great tool to have, but can be daunting to some with little computer knowledge.
Jillian found multiple was to work around my inabilities to understand certain things, which I appreciated.
Wonderful Customer Service!

Shop Baby Boutiques
United States
3 months using the app
November 4, 2020

Way easier to use than other apps I've been on for the same purpose and wonderful customer support with astounding patience.

Ethi-Cali
United States
3 months using the app
January 20, 2021

Works like a charm. Excellent response from customer service as well. It out performed my expectations.

Oh My Crafty Supplies Inc.
United States
3 months using the app