Reviews (554)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient syncing between Shopify and Etsy, improving inventory management and operational efficiency. The customer support, particularly from team members like Surya, Nirmal, and Pratik, is frequently highlighted for its responsiveness and helpfulness. Features such as bulk uploading and real-time syncing are especially beneficial for merchants with large product inventories. Additionally, the proactive customer service and comprehensive training sessions, including demo calls, are valued for helping merchants maximize the app’s benefits.

June 29, 2023

Helpful, kind and knowledgeable I was able to get everything intergrated with less than 30 mins of help

Shake Rattle & Sew
United States
About 23 hours using the app
Edited January 24, 2020

I write this to save others their time and sanity. Only 1 item uploaded to Etsy and got an error message for everything else, but with no way to figure out what to do. They're overseas so Live Help was always closed and the one time it was open, no response for the 40 min I was on the site. I'm MTN standard time and you can only schedule a session starting at 9:30pm and into the night. I emailed them on a Friday, got a response Monday, sent a follow up question and never got another reply.

Lama Foundation
United States
20 days using the app
May 26, 2022

I am very pleased with the app and Surya Shrestha is a great support guy. Thanks, Surya for a great job and for your help.

Enchant Queens
Germany
About 18 hours using the app
Digital Product Labs replied June 9, 2022

Hi Enchant Queens. Thank you so much for taking the time to write a review. We are glad to know that Surya was able to help you with your queries regarding the app.
If there's ever anything that you want to know about or need help with the app, please don't hesitate to reach out to us.

Edited November 19, 2019

Given that Amazon creates a lot of friction, ExportFeed does what they can to help you get your products online, as soon as possible.

Display and Jewelry
United States
15 days using the app
December 15, 2017

Horrible support. Just uninstalled today. The interface is clunky, and it has been a week and still no feed was setup. Customer support has stopped responding.

Look elsewhere.

Continentalwf Com
United States
14 days using the app
November 3, 2018

Only the operator can upload some products hard. Although variants are displayed in the products, but no more pictures except the main picture.
I was told that they are still working on the Etsy Channel. I find it quite inappropriate to deduct the amount for a whole year for an app that is not ready yet.
The "Premium" support is friendly but that does not help if the promises of the app are not met.
Anyway, I've been trying to upload my products to Etsy for almost a week - with no real success.
The promises on the website of the operator have not been respected !!!
100 bucks in the sand for almost nothing! I can only warn!

bennodo
Germany
11 days using the app
Digital Product Labs replied May 3, 2019

Hi there,
Sorry for the inconvenience. Regarding the variants, there are limitations in the Etsy API and we've regularly been updating our app as far as their API allows.
As for the images, Etsy allows to upload up to 10 images including the feature image. We had experienced the image upload issue but that has already been solved through the re-upload feature that we've added.
If you'd like, we can help you to upload your products to Etsy during a free demo session also.
Regards

May 19, 2023

Spent weeks trying to get the products to link with between Shopify and Etsy and it never worked. We had all our SKU, Product titles, variant titles, qty, and prices that match exactly and it never would link. Support is horrible and they kept telling us they would respond and no one would respond. Chat is fast to respond, but often that ended with them telling us they needed to have a developer help, and then nothing would happen. I would not recommend this app. We also had orders that failed to transfer over so we had to manually process orders.

Mill Wood Art
United States
8 days using the app
November 15, 2021

In the beginning I was very confused and I gave up. The support team reached out to me via email and google chat and LITERALLY walked me thru the ENTIRE process!!!!!!! 7 star review. Darpan was a great help and spent a lot of time assisting us as we navigated the system. Download this app!! This is the one you need.

Get Laced Laces
United States
About 8 hours using the app
Digital Product Labs replied November 22, 2021

Hi there, thanks for your review! I'm so glad to hear that our team was able to help you get up and running. We're always here to answer any questions you may have about the app or Etsy integration in general.

We hope you'll keep us updated on how things are going with your store, we love hearing success stories from new users :)

October 26, 2023

Surya was incredibly helpful and patient while helping me set up my integration. Thanks to stellar customer service, I just started using this app and I'll confirm my subscription.

Buzz Vintage Boutique
United States
About 8 hours using the app
May 13, 2020

I tried Export Feed, Codisto then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does Codisto. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.

Rug Love
United Kingdom
9 days using the app