Reviews (570)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective synchronization between Shopify and Etsy, enhancing inventory management and order fulfillment. It features a user-friendly interface, easy setup, and supports bulk uploads and SKU management. The app's performance is reliable, and customer support is highly praised for its responsiveness and helpfulness, often resolving issues quickly.

Edited July 5, 2018

The support is not responding, the service is very poor. I would not recommend.

Freolic
United Kingdom
2 days using the app
August 2, 2023

Amazing support and help and the app is simple to use and will save me so much time. Love the syncing it's so helpful.

Coffee Cuff
Australia
About 2 hours using the app
November 2, 2021

Very nice app with clean workflow to sync between Shopify and Etsy. Support person was really awesome who helped me walked through everything, answered all my questions to my satisfaction :)

Bholi By Vartika
United States
About 2 hours using the app
Digital Product Labs replied November 10, 2021

Thank you for your review and feedback, we're glad to hear that you found our app easy to use and the support person helpful.

We hope this helps with your business needs so please let us know if there's anything else we can do for you.

June 29, 2023

I would defiantly recommend this app and their customer service is amazing. I am new to Etsy and Shopify so Surya has really helped me.

Kudu Apparel 2 Gear
United States
About 2 hours using the app
June 19, 2023

The app is very easy to figure out, syncing my shopify store to etsy store. Thank you again Surya Shrestha for the help!

9holer
United States
About 2 hours using the app
January 26, 2023

I am a beginner with Etsy and so far it has been super easy to navigate and when I did have any questions, the contact us button took me to Jillian B. who went above and beyond with answering all of my questions.

Badger Steel USA
United States
About 2 hours using the app
Edited May 11, 2022

This app does not work if you already have products on Etsy and if they have variations that do not exactly or precisely match the ones on Shopify. Also if you do not have SKUs on Etsy that would match with the ones on Shopify, this app will not be able to sync your products. However, they do respond very quickly if you need assistance. Since we had hundreds of products without SKUs on Etsy, we were not able to use this app.

South Horizon
United States
About 1 hour using the app
Digital Product Labs replied May 14, 2022

Hi South Horizon. Thank you for your review. We're sad that we couldn't meet the specific requirements you had, but we are grateful for the feedback you had for us. We've noted it down and will indeed work on it as it makes our app useful to more users such as you. We'll reach out to you once we offer exactly what you are looking for.

August 19, 2021

ABSOLUTELY AMAZING CUSTOMER SERVICE!! PLEASE DOWNLOAD THIS APP IT WILL SAVE YOU HOURS! KABIN WAS A DELIGHT TO WORK WITH! THANK YOU AGAIN

Ocean Babe Swimwear
United States
About 1 hour using the app
Digital Product Labs replied August 24, 2021

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

December 5, 2022

This app is great. I was having a little difficulty using it at first, but their customer service is amazing! Jillian helped me - she is great!

Freedom Rocks Shop
United States
About 1 hour using the app
November 15, 2023

This is the only app I can literally recommend to everyone. The first time I was able to complete a process so smoothly with the help of this app and amazing help from Surya.
Surya immediately answered my question when I was having a hard time uploading my products and he was so patient with me during that process and guided me until
I uploaded my products. I am very thankful for his help and this app. It saved tons of my time honestly.

Retouch Fine Art
United States
About 1 hour using the app