Reviews (554)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient syncing between Shopify and Etsy, improving inventory management and operational efficiency. The customer support, particularly from team members like Surya, Nirmal, and Pratik, is frequently highlighted for its responsiveness and helpfulness. Features such as bulk uploading and real-time syncing are especially beneficial for merchants with large product inventories. Additionally, the proactive customer service and comprehensive training sessions, including demo calls, are valued for helping merchants maximize the app’s benefits.

March 16, 2019

Absolutely terrible. Does not upload to Etsy as they state it does. No immediate support. Not worth it at all.

Automotive Vintage
United States
About 5 hours using the app
Digital Product Labs replied March 19, 2019

So you trail our solution on a Saturday late afternoon, run into something and then just decide to rate a 1 star? Why haven't you reached out for help? We have been gladly help you out.

We've been trying to contact you since Sunday, emails are not answered calls are going directly to voicemail and without contacting us your telling support is unavailable?

In case you're genuinely interested in having your products sold on Etsy, we're here to help you through the process of verifying your Etsy seller account, check if your assortment is up to Etsy's requirements as well as generating your feeds.

December 27, 2018

Horrible. Very cumbersome to use. Really slow. Wasted half a day on this. Reeeally bad app. Do not waste your time.. The documentation is not user friendly.

Slip Stitch Needlecraft
United States
About 4 hours using the app
Digital Product Labs replied March 17, 2019

Hi there, sorry to read you are not happy with solution. During December - January we had quite some development in place in order to comply with the new Shopify policy.

In case you're still looking into a solution we're happy to help you selling to your desired channels. Our support team is happy to do the configuration and feed generation.

July 14, 2022

I was helped by Jillian B. and she guided me through using the app, as we wanted to bring products from our shopify to etsy. With Jillian's help, I was able to sucesfully upload products and get my inventory synced. Plan on upgrading as soon as we go over 50 items!

The History Gift Store
United States
About 2 hours using the app
Digital Product Labs replied July 21, 2022

Hi there, Thank you so much for the review. We are happy that our app helped you export products and sync with Shopify. We want to provide the best possible support to our clients, and we are glad to know that Jillian guided you through the process.

Please let us know whenever you need help or have questions about the app, and we will reply as soon as possible.

Edited June 7, 2019

Caution - despite how it is advertised - you can only sync listings that you create from inside of the app itself. The help chat confirmed that is it not actually possible to sync quantities from an existing Shopify listing to an existing Etsy listing (for the same product). Customer service only solution was to recreate all my listings and not use my existing Etsy listings (so I would lose sales history and SEO).
Also heads up - their website pricing has different pricing for Woocommerce vs Shopify, so make sure you look at the right one.

EDITED: The developer did try and offer to remedy and help.

Safety Spot
United States
About 2 hours using the app
Digital Product Labs replied June 4, 2019

Thank you for your review.
As our support team mentioned, the products you have listed without using our app cannot be synced as of now. This functionality for Etsy will be available in the next update which should take around 2 weeks.
Also, about the false advertisement that you mentioned, we assume that you got confused with the pricing plan of WooCommerce packages on our site. If you're looking to use the WooCommerce plugins, we can provide you on the price listed on our website.
We welcome you and will offer our help you list your products on Etsy and other marketplaces.

April 26, 2019

This app is exactly what my clients have been looking for I am Shopify Partner I build Shopify Plus stores for my clients and some of them have a large amount of inventory and they need to sell on more than one sales channel.

With the help of Exportfeed, we are able to move product around so much easier to each sales channel like Etsy,eBay, Google.

If you want a one-stop shop than look no further.

There customer support team is 10/10 with live support so you will never be left in the dark.

Thank you Exportfeed team.

Websites by Jamie
Australia
Less than a minute using the app
Digital Product Labs replied May 8, 2019

Thank you for your review and let us know in case of any further concerns and issues. Remember we are just an Email away from you.

February 21, 2022

Kabin helped us to fix the issue to upload all our products that wasnt possible because we have products that have more than tree capital letter words

Poesie Veneziane
Italy
Digital Product Labs replied February 24, 2022

Thank you for taking the time to review our Etsy Integration & Sync, Poesie Veneziane. We're so glad Kabin was able to help you fix your issue and upload all your products!

July 27, 2022

It was super quick and easy for me to use it to create my etsy products on my shopify store. Thanks!

Crash! Jams
Canada
Digital Product Labs replied July 28, 2022

Hi there, thank you for taking the time to review our Etsy Integration & Sync app. We're glad that you find our app helpful in creating your Etsy products on Shopify. We hope it helps you grow your business further.

If you ever have any questions, or need help with the app, just shoot us an email and we will get back to you as soon as we see it.

August 20, 2024

Art Print Shop
United Kingdom
About 1 year using the app
Edited September 26, 2024

VAVS WOMENS STOP
United States
21 days using the app
August 14, 2024

imagineArtK
Türkiye
About 2 months using the app