Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify and Etsy integration, enabling bulk product uploads, inventory management, and order syncing. They commend its smooth performance, intuitive interface, and top-notch customer support. Features like real-time error notifications and bulk management of product categories, attributes, and shipping are also valued. Merchants report increased sales and appreciate the consistent inventory and pricing updates across platforms. The app's pricing is considered reasonable for its extensive features.

June 1, 2021

The App works Awesome and the Customer Service is Phenomenal. Highly Recommended App. A definite must have!

With Love To Infinity
South Africa
19 days using the app
March 17, 2023

The technical support was very friendly and efficient, really helpful. The team was very fast and professional. I would highly recommend this software.

My Store
United States
19 days using the app
May 11, 2021

great customer service always helpful and on hand at all times to help if you are stuck. great for bulk uploads

LucaBoo
United Kingdom
Over 1 year using the app
October 30, 2020

A few weeks in and so far everything is running smoothly with product and order integration. I couldn't work out how to do something so asked the chat box and a very helpful person sorted the problem for me and then wrote up instructions on how I could do it myself.

Moose Plant Shop
United Kingdom
18 days using the app
August 3, 2021

Brilliant app and customer service. I was struggling with adding products but the live chat help soon got it sorted for me. Would highly recommend

Crafty Trading
United Kingdom
18 days using the app
April 12, 2022

Customer service from Ritik was fast and he resolved my issue, went above and beyond to fix the order integration from Etsy to Shopify.

The Learning Station
Australia
18 days using the app
September 27, 2021

I like the app, I feel like it's a little pricey and I would like if it was a little more streamlined.

Awake Mamas
United States
About 1 year using the app
March 31, 2023

I think the App will be extremely useful going forward, as a newbie it was a bit confusing with the plans and how many active listings you can manage. I do find it odd I need to contact them to remove listings from the App! Still working out all it can do and yet to see it perform with sales so the review may change. The customer service does seem really helpful so far.

Wonderous Gifts
Australia
About 1 year using the app
September 5, 2020

So far so good, everything was easy to set-up. Will definitely leave a fallow up on this review when I have used for the trial.

3simplewrds.com
United States
17 days using the app
Edited January 31, 2020

UPDATE: I think they must write their own reviews as this app and the company CED Commerce are the worst possible and they just lie about everything. PLEASE don't waste your money, read the below review, they have cost us thousands of dollars in time and thousands more in lost sales

PLEASE READ THIS-YOU WILL LOSE YOUR MONEY
Do NOT for a minute even think about buying this app!!! It does not work. They refuse to refund us our money for their rubbish app. You can email us on info@brontemoon and we can give you full details. Please read our review to learn about all the damage they did to or Etsy shop. We can only guess that any positive reviews are written by them.

PLEASE READ THIS-YOU WILL LOSE YOUR MONEY
They still have NOT refunded me for their non-functioning app!!! I think they arrange all the positive reviews as they have a new one every time we update this negative review.

PLEASE READ THIS-YOU WILL LOSE YOUR MONEY
They still have not refunded us the $530.19 we paid them in January!!! The app still does not work. Orders don't sync, inventory does not sync, listing so not sync, these are THE BASIC functions of the app!!!! And please read through on how they lost all our 3 months of seo on nearly 500 Etsy listings. They should be removed from Shopify app store.

OK it now 2 weeks since CED Commerce lost all of my hard work (3 months worth of SEO) and all they have offered me is $90.00 refund for the 3 months that the app has not worked!!! And is still does not work...does not control stock levels at all!! This is the basic function of the app and it does not work....I'm fighting to get back the $500 I paid let alone compensation!!! WORSE COMPANY EVER!!! THEY ARE CROOKS!!
UPDATE: Within 5 minutes of posting this review CED Commerce phoned me (first time ever) and asked me to remove this review!!! I told them this will not happen. Pretty bad company

BUYER BEWARE!!!! They are crooks. Where do I start.....after almost 2 months the problems are getting worse by the day. First of all when you fulfill an Etsy order on Shopify it does not sync back to Etsy. This is the main function of the app!!! It stays on Etsy as not shipped and you have to manually have to complete it...so why have the app. Then not all of our listings on Shopify integrated over to Etsy. After being told "give us 24 hours" countless times it still does not work. Then we got a generic email from CED saying that all customers should re-integrate...we did this then some of our products got duplicated on Etsy WITH weird CED Skus!!! Also, the inventory does not sync over to Shopify and other platforms like it is supposed to do. Nothing works!!!!While trying to fix all these problems the the BIGGEST thing happened. We have over 400 listing on Etsy all of which I have been SEOing for a solid 3 months, that's lots and lots of time. Three days ago the person we were on live chat with said she was putting it to her team once again. They lost all our tags, descriptions, reverted back to old titles, deleted all attributes.....everything all gone. All SEO on Etsy GONE!!! All this happened when they were just trying to get the app to work. We paid them $500 as we also bought the Bonanza integration. BE WARNED!!! Now just trying to get our money back and trying to recover all of our lost profits and lost future sales as we now have a zero rank on Etsy!!!!

Bronte Moon
United States
About 1 year using the app