Reviews (2,028)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for its time-saving features and sales boost, praising its real-time syncing, bulk edits, and customizable Etsy listings. They appreciate the user-friendly interface that simplifies order and inventory management. The support team is noted for their responsiveness and helpfulness, available 24/7 via chat, video calls, and screen sharing, significantly improving store management efficiency between Shopify and Etsy.

July 27, 2022

Helpful for our inventory count problem! And the support technicians were very helpful! Thank you for your help!

University Screenprint Inc
United States
About 2 hours using the app
December 25, 2023

They charged me $180 (years subscription) when I downloaded the software to test FREE TRIAL. So - there was no free trial, apparently. I immediately uninstalled and requested a refund. This money was earmarked for Christmas dinner - and because it was the holidays, no one was around to help. Shady. Unethical. Inexcusable, non-existant "support".

FullHeartArt
United States
About 1 hour using the app
Edited June 19, 2020

Initially, there was some issue. But Neha reached out and helped resolve the issue. Thanks, Neha. Manoons

Manoons
United States
About 1 hour using the app
CedCommerce replied June 19, 2020

Dear Manoons,

Thanks for your ratings. We will be there to help you anytime :)

Thanks,
Team CedCommerce.

October 9, 2018

doesnt work properly with variants, and they didnt even bother to create a dedicated etsy app, you need to create one manually.

Roarlay
United Kingdom
About 1 hour using the app
CedCommerce replied March 27, 2019

Dear Roarlay,

Thanks for sharing your concern.

We would like to inform you that in the earlier scenario we were with private app concept and you had installed the app at the ...

June 26, 2019

I definitely cannot recommend this app. I started the setup process only to find out that it doesn't make use of my DHL integration and that I'd have to insert all shipping cost manually, which isn't only a lot of work but inaccurate as well. I gave it a one-star rating because in my opinion it's useless without shipping cost. One day later I received an anonymous phone call from the developer ...

Aircrafttag
South Africa
About 1 hour using the app
CedCommerce replied July 11, 2019

Dear Aircrafttag,

Thanks for sharing your concern.

In the current scenario, Etsy Marketplace Integration App doesn't sync the Shipping template from DHL. Additionally, we ...

May 6, 2019

This app only lets you sync SHOPIFY to ETSY. Not Etsy to Shopify. Also, its VERY confusing either way. Wont be using.

Magnolia Melts
United States
About 1 hour using the app
CedCommerce replied May 9, 2019

Dear Magnolia Melts,

Thanks for sharing your concern.

I would like to inform that Etsy Marketplace Integration connects your Shopify store to Etsy Marketplace. You can simply ...

August 12, 2019

Instructions are in poor English and app is really slow. The support doesn't understand what is happening. The app completely failed to do the basic part of it's description. It immediately got my Etsy account suspended and didn't even upload product variants and only uploaded 9 out of 35 products.

MintyPeach
United States
About 1 hour using the app
CedCommerce replied August 22, 2019

Dear Minty Peach,

Thanks for sharing your concern.

It's sad to hear that your Etsy Account got suspended but we're afraid the app has nothing to do with this. We would like ...

August 16, 2021

Application is misleading it doesn't have a free plan for under 10 products. You should not advertise items you do not offer!

littlesammys
Australia
About 1 hour using the app
CedCommerce replied September 27, 2021

Hi littlesammys!

We are sorry to hear about your experience with the app. We offer ten products and ten orders in the free plan. But, to avail of this plan, you need to ...

July 8, 2023

This app has the worst customer service out of any Shopify App I've ever used. If you get someone named Ritik with a deadpool logo just end the chat. He misguided me, didnt answer any of my questions or listen to anything I had to say, consequently I wasnt able to use this app and deleted it. It's not very user friendly anyways, find a different app to list on Etsy with.

Realm of Wonders
United States
42 minutes using the app
CedCommerce replied July 10, 2023

Hi Realm of Wonders,
We apologize for the inconvenience you have faced.

We analyzed the communication between you and our support team member. We got that you are unaware ...

November 9, 2019

If i could give this app less than one star i would- only based on the lack of customer service. I installed this app- and i was unhappy with the pricing- due to only a 7 day trial being available, i did not feel comfortable paying $360 dollars up front for a years worth of an app that i did not like - nor did i feel comfortable paying $60 per month until i decide whether of not i liked the app. ...

Kinetic Closet
United States
29 minutes using the app