CedCommerce Etsy Integration , 1,747 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless integration between Shopify and Etsy, featuring bulk product upload, automatic inventory and price synchronization, and error notifications. Its user-friendly interface, efficient performance, and ability to manage inventory from a single warehouse are highly valued. The app also supports importing orders back into Shopify, creating shipping templates, and direct editing of the Etsy shop. Merchants commend the support team's quick responses and helpfulness, and appreciate the app's email alerts for unsynchronized orders.
Refine
-
By rating
For etsy - its a bit expensive and more manual then desired but it works.
Regarding their policy of emailing me spam, not a huge fan. On their privacy policy they claim "You could also unsubscribe to the email services of CedCommerce by clicking on the unsubscription link provided at the bottom of the email." but no such link exists. I wish they would respect my privacy and not send me junk like "[1 Day To Go] Live Webinar on Business Growth in Crisis | Experts from Google & CedCommerce".
Very high annual value for the gains we obtain with the integration.
If we have different prices on ETSY, we must always be aware that the built-in does not change them.
When importing, it does not distinguish between sales values of the item and includes taxes. This makes it impossible to integrate with the invoicing system.
When doing the Shipping we still have to go to ETSY to update. Because if we do it in Shopify, the order is not processed in ETSY.
And if we do the processing in Shopify, the notification that goes to the customer is not ETSY's, it's Shopify's and it gets confusing for customers.
If you're doing print on demand, forget about this app. If you have a store with many products, you will eat up the SKU limit quickly and need to purchase an additional subscription. Its a huge time sink with little documentation or help. If you cancel, zero refund and you still get bombarded with emails with no way to stop them.
Dear ZWA Customs,
Thanks for sharing your concern.
We would like to inform that the app is fully compatible with POD. In free trial period of 7 days for the app, you can list up to 50 SKUs and manage orders accordingly.
I sincerely apologize for the troubles you faced and still would like to get connected again with you.
Waiting for your coming back.
Thanks,
Team CedCommerce.
poor service. transactions are hit-and-miss with the integration. i do not recommend this app for use with etsy.
Dear Lonely Oak,
We feel sorry that we could not be able to meet your needs. We got that you were facing an order issue in-app but we would like to inform that your orders were showing in the failed category because the SKUs for that orders were not available in-app. To create orders in your Shopify store and in-app, SKUs must be available for the same and you didn't have the SKUs for that orders in-app.
We have refunded your amount and it's great to see that you are still connected with us.
Thanks,
Team CedCommerce.
Never really worked and when i decided to cancel and get a refund it took them 2 months to send me screenshot of the refund but haven't see any yet.
Waisted $$$ and time.
App doesn't sync properly which has led to products being oversold. App developer doesn't respond to these issues and other questions. I'll be looking for a better alternative.
Hi VivaMexico,
We are sorry for the inconvenience that you have faced. We were updating some functionalities because of which webhooks for inventory were taking time to work. We assure you will not face this problem again.
Thanks for stay connected with us.
Team CedCommerce.
I'm having constant errors with my product variants and the customer support takes FOREVER to get back to you. Running into error after error and not being able to sell my items is having a negative impact on my business. The product variants are uploaded correctly and show correctly but when purchased they all say the same variant. My variant inventory also isn't updating. I'm going to have to swap to a different app, paying for this app is literally like me burning my money.
No help at all, specially on the wekkedn when customers are buying the most. They will tell you that you have to wait for a bsuiness day to get help.
This program became an absolute nightmare, and tech support was less than helpful. Do not recommend.
Dear Girlfriend's Candle Co,
We heartily apologize for all the trouble you face. We also worked upon all your issues and improve the app as per your expectations. It would be great if we get a chance to serve you again.
Thanks,
Team CedCommerce.
The app would not sync with my orders that had been shipped out, and every time a purchase was made on etsy it kept defaulting automatically back to the listings in my shopify. So prices differences were altered and caused sales issues. Order limits did not reset every month so what am I supposed to do with this app once it maxes out? The number never went down and orders kept not syncing.