Etsy Integration ‑ CedCommerce

Terrible service, so confusing to use. Every time I tried to get help one of the team members would say they fixed it and would map to the wrong products on Shopify. These mistakes cost us money and mis-ships.

Do not hire Utkarsh and do not pay upfront for the yearly subscription. Very bad and unethical business practices — extremely unprofessional. I would not recommend hiring them for development work.

I hired this company for Shopify development on October 10th, with Utkarsh in charge. They assured me they would upload all of my 2,500 products to Shopify. However, they pressured me to buy a $700 yearly subscription, promising faster results and using high-pressure sales tactics.

They never provided a service agreement, which most reputable companies (like LitExtension or LitCommerce) do. After two months of work, they didn’t complete the project and kept asking for more time without ever giving me a clear deadline.

Eventually, after four months of delays, they told me I would need to spend an extra $2,500 per month because of Shopify’s “limitations.” This was a huge expense they never mentioned upfront. If I had known, I wouldn’t have started the project.

When I asked for a refund, they only gave me a small partial refund for the unused subscription — nothing for the incomplete development work. They kept extending the timeline and didn’t deliver as promised.

If you’re considering working with them, be very cautious — especially if they ask you to buy a yearly plan. Make sure you get a clear deadline and a written refund agreement before paying anything.

Overall, I found their practices to be misleading and unprofessional. I wouldn’t trust them with even a small project. There are better companies out there — I recommend choosing someone else.

I have reported them to Federal Trade Commission and Better Business Bureau (BBB) with proof.

You should report it to BBB so that they can be taken down if you face the same issue with their service.

Integration was easy. The support team was quick to respond but they overpromised and underdelivered. BE CAREFUL. There is no way to cancel my subscription except email; and i was charged for one extra month after i was told by their team that my subscription is cancelled (which they didnt cancel)

I took their SEO service for a hefty extra cost and the lady working on my listings, vaishali was extremely unprofessional. She had limited knowledge and made a bunch of spelling mistakes for keywords and did not do more than half the work promised by her co-worker Mhd Fahad.

Their app does NOT properly sync orders between Etsy and Shopify, especially if you're using it for automated fulfillment with suppliers like Printify. Once Etsy rolled out new API restrictions, CedCommerce became almost useless, and their only “solution” is a manual CSV import/export process that they want to charge $4000 one-time fee for this!!!!!

The whole point of using this app was to automate the fulfillment process, but instead I’m stuck manually entering shipping addresses and updating tracking numbers, defeating the entire purpose of using CedCommerce in the first place.

Support was no better. I was bounced between agents, given generic copy-paste answers, and told to fulfill manually... how is that automation?

Ok until you want to cancel.

Hands down the most frustrating experience ever. I decided I no longer needed the app and deleted it per CED instructions. They say that is how to end your account and stop billing.

They billed me again anyway. When I saw it on my pending Shopify bill, I reached out to have the charge removed rather than pay for it and hope to get a refund. They would not remove the charge. I ended up paying and hoping to get a refund. This whole process wasted so much of my time.

I'm zero for two on CEDCommerce Apps. I recently left their Amazon integration for another vendor because inventory would not sync from orders.

Now, with the Etsy integration Inventory has stopped syncing and I've handle to cancel several orders from Etsy... diminishing my compliance with their platform.

I reached out for support who said they were syncing my inventory and not to worry. I just took another order for a product that should have been zero inventory.

Time to leave, hopefully I can get a partial refund for the year I pre-paid.

I would call that HONESTLY - the worst plugin I have ever used. Uploading one listing takes ages and causing so many issues/errors.

I was trying to be so patient and do all step by step but after using that plugin for a nearly a year I still getting so frustrated to get some listings sorted

Used app only to import listings from Etsy. Is now demaning over $20/month for an occasional import. Insane. Give us pack the free option for occasional use instead of this useless free trial.

For etsy - its a bit expensive and more manual then desired but it works.

Regarding their policy of emailing me spam, not a huge fan. On their privacy policy they claim "You could also unsubscribe to the email services of CedCommerce by clicking on the unsubscription link provided at the bottom of the email." but no such link exists. I wish they would respect my privacy and not send me junk like "[1 Day To Go] Live Webinar on Business Growth in Crisis | Experts from Google & CedCommerce".

Horrible experience - do not recommend. Poor customer experience - each rep gives a different response and in the end absolutely no help.