Etsy Integration ‑ CedCommerce

Etsy Integration ‑ CedCommerce

Reviews (1,189)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient inventory management and syncing between Shopify and Etsy, praising its real-time product syncing, order management, and bulk editing features. They appreciate the user-friendly interface and reliable functionality that simplifies integration. The customer support team is noted for their responsiveness and helpfulness in both setup and ongoing management, making this a valuable tool for expanding online sales.

Edited October 24, 2021

Very high annual value for the gains we obtain with the integration.
If we have different prices on ETSY, we must always be aware that the built-in does not change them.
When importing, it does not distinguish between sales values of the item and includes taxes. This makes it impossible to integrate with the invoicing system.
When doing the Shipping we still have to go to ETSY to update. Because if we do it in Shopify, the order is not processed in ETSY.
And if we do the processing in Shopify, the notification that goes to the customer is not ETSY's, it's Shopify's and it gets confusing for customers.

Pacifique Sud
Portugal
9 months using the app
May 11, 2023

If you have a large SKU count I would NOT recommend this app. Linking current products on Etsy to Shopify products is not easy - the automatic linking for large number of listings is almost impossible. We have identical SKUs and titles on both Etsy and Shopify and the auto-linking still will not work. Support was not helpful in resolving and it felt like we asked the same questions multiple times with no resolutions. They kept telling us they would get back to us with a solution and never would respond. The process of manually linking products takes multiple steps and is very very time-consuming and near impossible - it would take over 2 minutes per product and the search feature to find the products to connect them is buggy.

Mill Wood Art
United States
8 months using the app
CedCommerce replied May 22, 2023

Hi Mill Wood Art,
We apologize for the inconvenience you have faced.

CedCommerce Etsy Integration App allows you to sync your existing Etsy store products to your Shopify products based on SKU matching. It is an automatic feature that we have provided to our customers to reduce their manual efforts. If you have products on Etsy and Shopify with different SKUs, you can link these products manually through the app.

You had the same products on Etsy and Shopify with different SKUs, so automated syncing was impossible here. And this was not feasible for us to match your 10k listings manually through our support team. It was something beyond the features and support of the app.

We have tried to reach you multiple times through email but couldn't get your response.

We will wait to collaborate with you again soon.

Thanks,
Team CedCommerce.

Edited May 14, 2024

NEVER use this app.
I REPEAT, NEVER USE THIS APP.
Not only it bugs, but they upload all your product (while you asked them not to do so) AND ERASE HOURS AND HOURS OF SEO WORK YOU HAVE DONE ON YOUR PRODUCT
TO AVOID AT ANY COST, TRUST ME!
There are also plenty of others new apps cheaper, which I will migrate once my contract ends with them.
Never again!

Koss Design
Ireland
Almost 2 years using the app
Edited October 25, 2021

the app is not performing well. if your listing has variants the product cant be connected with Shopify (which doesn't have any sense), they refuse to refund my money $40 directly to the trash

Memobrick
United States
7 months using the app
February 14, 2024

While the basic functionality works, it is a ludicrous $50 / month at their lowest tier for the most basic of functions. They also advertise other integrations (like Wayfair) that they don't actually offer a solution for. And when I contacted customer support, they didn't reply. I chose this solution because I was looking for a single service provide that provides multiple integrations and they fell short on both price and scope of integrations.ac

Mindsight
United States
6 months using the app
August 29, 2022

Never really worked and when i decided to cancel and get a refund it took them 2 months to send me screenshot of the refund but haven't see any yet.
Waisted $$$ and time.

LAGEMSHOPS.COM
United States
5 months using the app
January 8, 2020

App doesn't sync properly which has led to products being oversold. App developer doesn't respond to these issues and other questions. I'll be looking for a better alternative.

VivaMexico.com
United States
5 months using the app
CedCommerce replied February 7, 2020

Hi VivaMexico,

We are sorry for the inconvenience that you have faced. We were updating some functionalities because of which webhooks for inventory were taking time to work. We assure you will not face this problem again.

Thanks for stay connected with us.
Team CedCommerce.

July 18, 2024

Still charging a company for an annual subscription even after you stop selling on Etsy and can't use your app is not okay...hence the 1 star review.

If you're signing up for this app, I suggest going month to month so you are not locked in and in our position of no refund.

Glow Pups
United States
5 months using the app
January 8, 2021

I'm having constant errors with my product variants and the customer support takes FOREVER to get back to you. Running into error after error and not being able to sell my items is having a negative impact on my business. The product variants are uploaded correctly and show correctly but when purchased they all say the same variant. My variant inventory also isn't updating. I'm going to have to swap to a different app, paying for this app is literally like me burning my money.

Oreamnos Oddities
United States
5 months using the app
April 15, 2024

poor support

Altglas Upcycling
Cyprus
5 months using the app