Consentik GDPR Cookies Banner

Consentik GDPR Cookies Banner

Reviews (398)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its GDPR compliance features and Google Consent Mode V2 integration. They praise its user-friendly, customizable consent banners that support multiple languages and do not slow down website performance. The support team is also commended for their quick and effective assistance with setup and customization, making it a valuable tool for enhancing compliance and user experience on websites.

February 15, 2024

I recently had the pleasure of interacting with Omega Cookies' customer support team [Joyce], and I must say, the experience was nothing short of exceptional. From start to finish, they demonstrated an unwavering commitment to ensuring customer satisfaction, going above and beyond to address my inquiries with care and efficiency.

First and foremost, their responsiveness was truly remarkable. I reached out with a question regarding an order, and within minutes, I received a friendly and helpful response. It was evident that they value their customers' time and prioritize prompt communication.

Moreover, the level of professionalism displayed by the support team was exemplary. Despite the complexity of my query, they handled it with ease and clarity, providing detailed explanations and guidance every step of the way. Their depth of knowledge about the products and services offered by Omega Cookies was impressive and instilled confidence in their ability to assist me effectively.

What truly set Omega Cookies' customer support apart, however, was their genuine commitment to customer satisfaction. Not only did they address my concerns swiftly, but they also took the extra initiative to ensure that I was completely satisfied with the resolution. Their willingness to go the extra mile did not go unnoticed, and it left a lasting impression of the company's dedication to excellence.

In conclusion, my experience with Omega Cookies' customer support team was nothing short of outstanding. Their responsiveness, professionalism, and dedication to customer satisfaction exceeded my expectations, and I would not hesitate to recommend their services to anyone in need of assistance. Thank you, Omega Cookies, for setting the standard for exemplary customer support!

Thank you. :)

VivianFongDesigns LLC
United States
24 days using the app
Consentik replied February 16, 2024

Thank you so much for your exceptional review! 🌟😊 We're thrilled to hear that your interaction with our customer support team, specifically Joyce, was outstanding. Your satisfaction is our top priority, and we're delighted that we could provide you with prompt, professional, and caring assistance. 👏🎉

We pride ourselves on our knowledge and expertise, and we're glad that we were able to address your inquiries with ease and clarity. Your confidence in our products and services means a lot to us. 💡💪

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to provide you with continued exceptional support. 😊🍪🤝

August 11, 2024

Super Support und einfache einrichtung!

Visus Wear
Germany
34 minutes using the app
Consentik replied August 13, 2024

🌟 Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass Sie den Support als super und die Einrichtung als einfach empfunden haben. 😊 Wenn Sie weitere Unterstützung benötigen, stehen wir Ihnen jederzeit zur Verfügung!

April 23, 2024

I recommend this app, I was using a free app before but couldn't customize it to my needs. Consentik gives options for customization and has a nice clean look for relatively small cost compared to other apps. The support changed the coding for me to add the feature I requested for my website, I'm really pleased. Everyone on the team is lovely. Many thanks to Vincent and Anna.

cottonplanet.ie
Ireland
About 14 hours using the app
Consentik replied April 26, 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that Consentik has met your customization needs and that you're enjoying the clean look and feel of our app. Our team, especially Vincent and Anna, is dedicated to providing the best possible service and support. 🌟 We're glad we could help enhance your website just the way you wanted! If you need any more adjustments or have further requests, don't hesitate to reach out. Thanks again for choosing us and for your great review! 🙏💼

December 8, 2023

The support was quick and the adjustments worked wonderfully afterwards. I am very happy with the setup of the app. You have all the possible and important settings and can adapt it to the store colors.

ULLENBOOM Baby
Germany
3 months using the app
Consentik replied December 10, 2023

We're thrilled that the support team was quick in assisting you and that the adjustments they made worked wonderfully for your needs. Being able to adapt the app to match your store colors is what we would like to do. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 😊🌈

February 27, 2024

Works as expected! Great support by Andy. Definitely recommend!

ZARENA
Bulgaria
Over 2 years using the app
Consentik replied February 29, 2024

🌟 Thank you for the wonderful feedback! We're delighted to hear that the Omega GDPR/CCPA Cookie Banner app works as expected for you. 👍💻

A special shoutout to Andy for providing great support! 🌈💬 We're thrilled that our team member played a key role in your positive experience.

Your recommendation means a lot to us! If you ever have more insights to share or need further assistance, feel free to reach out. Thanks for recommending the Omega app! 🚀😊 #OmegaApp #CookieBanner #GreatSupport #HighlyRecommended 💙🌟

March 1, 2024

Tried installing this app.
Everything is going great so far, I'll keep an eye on it.
Colleagues are also very grateful to Tracy for her GREAT service.

CREABEST-DE
China
3 months using the app
Consentik replied March 4, 2024

👍 We're glad to hear that your installation experience went smoothly! 🚀 Thank you for choosing our app. Rest assured, we're here to support you every step of the way. Kudos to Tracy for providing exceptional service—she's truly a gem! 💎 If you or your colleagues have any questions or need assistance, feel free to let us know. Happy browsing with our Omega GDPR/CCPA Cookie Banner app! 🍪🛡️ #HappyCustomers #TopNotchService #OmegaApps

January 22, 2024

Great app and affordable for small business. Also they have super friendly and knowledgeable customer support especially Vincent. Totally recommended!

Kraftfinity Berlin
Germany
5 months using the app
Consentik replied January 26, 2024

Thank you for the fantastic feedback! 🌟 We're thrilled to hear that you find our app great and affordable for small businesses. 📈💰 It's wonderful to know that Vincent from our customer support team provided you with super friendly and knowledgeable assistance. 💬🤝 We truly appreciate your recommendation! If you ever have more questions or need further support, don't hesitate to reach out. Happy business-building! 🚀😊

May 3, 2024

Good app for customers that are in need for a Google Consent v2 app that is fully compliant with GDPR and actually works as advertised.

Also fast responses from the crew in case you need support. Would recommend this app.

Buro International
Belgium
3 days using the app
Consentik replied May 10, 2024

Thank you for your positive feedback on the Consentik GDPR Cookies Banner app! We're thrilled to hear that the app meets your needs for compliance with GDPR and performs as promised. 🌟 It's also great to know that our support crew has been responsive and helpful whenever you've needed assistance.

Your recommendation means a lot to us, and we're here to continue providing excellent service and support. If there's anything more we can do to assist you or improve your experience, please don't hesitate to reach out. Thanks again for choosing Consentik and for your trust in our app! 😊👍

March 18, 2024

I'm glad to hear that you found the Consentik GDPR Cookies Banner easy to use and efficient, and that you had a great customer service experience. Your feedback is valuable to the developers.

LureGenius
China
2 months using the app
Consentik replied March 19, 2024

🙌 Thank you for your positive feedback! We're delighted to hear that you found our Consentik GDPR Cookies Banner easy to use and efficient. 😊 Providing great customer service is important to us, and we're thrilled that your experience reflected that. Your feedback will certainly be valuable to our developers as we continue to improve our app. If you ever have any further suggestions or need assistance, feel free to reach out. We're here to help! 🍪👨‍💻

April 4, 2024

Really did spend the extra time to deal with my multi-layer issue and historical set-up. Thank you!

Crystal Cosmetics e-Store
Latvia
About 1 month using the app
Consentik replied April 8, 2024

🌟 Thank you for your kind words! We're thrilled to hear that the team at Consentik took the time to address your multi-layer issue and historical set-up with care and attention. Ensuring your satisfaction and meeting your specific needs is our priority. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! 😊🚀