Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing high-value events, highlighting its efficient check-in feature and effective attendee information management. Its integration with Spotify and Apple Wallet enhances the ticketing process, and customer support is fast and reliable. However, some merchants report issues with scanning for last-minute purchases. The cost and surcharge may be a concern for those running daily, low-cost events, and the POS integration could be expensive.

Edited April 5, 2023

If you are looking for a way to sell tickets on your Shopify Store, look no further. You can customise absolutely everything including tickets, and Apple Wallet 'passes'. In addition to this, the support is just incredible. They will even go as far as fixing complex problems themselves, or send fully personalised videos that talk you through rectifying the issue.

The whole thing from start to finish has just been an incredible experience. Huge shout out to Ron for all his help getting everything up and running.

Pixlfox
United Kingdom
14 days using the app
Staytuned replied April 5, 2023

Thank you for leaving such a great review! You made Ron's day. Reviews like this are celebrated on our team, and we are really glad to hear about your satisfaction with our app. Please touch base again whenever you need more help!

Edited April 14, 2023

Very happy with the tech team sorting out my issue (Zac) took a little longer than expected but glad it's done! My only issue was the slow response from Customer services (emails only) and having to chase them for updates regularly. Otherwise, it's good.

Little Kid Town
United Kingdom
5 months using the app
Staytuned replied April 13, 2023

We appreciate your feedback! We'd also like to thank you for your patience while we were working on the issue. We understand that there were a few hiccups along the way but our team did their best to get everything fixed. We take your feedback seriously, and we'll make sure to work harder and provide faster responses through email.

Please let us know if there is anything you might need help with. Cheers!

July 25, 2021

Really enjoying the full integration of sales thru Shopify which streamlines the event-browsing and ticket-buying experience for my customers. Also, having the tickets directly thru Shopify, keeps the customer on my website instead of sending them to a 3rd party ticket site. Excellent support staff has answered my questions and fixed things for me in a jiffy. Thank you!

Q.E.D. Astoria
United States
6 days using the app
September 22, 2020

Used this app to help sell tickets for our community and virtual events. Support was awesome from the team in helping get setup.

GrandVenture
Canada
4 days using the app
May 26, 2021

I installed the Evey app a week ago, after playing for a while I realized it was almost perfect for our ticket-selling business, so I deleted all the others that I was testing. As far as I have been able to test and compared to the other ticketing apps, Evey is, by far, the best. And his support, second to none (Jason has been helping us set up the app, including some custom features without charging, he is amazing). I am so pleased with this app, keep up the good work ;)

AVIUM JETS
Spain
4 days using the app
December 22, 2018

Good, but missing features that would make it great. Evey has definitely reached a minimum viable product, but sluggish support with a lot of "No, we will take the into consideration..." makes me wish they weren't the only company doing this on Shopify. Maybe some competition would allow this to be a truly dynamic Events plugin. Importing CSV functionality is pretty bare bones. Would be nice if you could download a template spreadsheet fill in the columns (including custom fields) and import. The supplied custom field functionality for the cart page was a nice addition, but doesn't go far enough by also including this custom field functionality to the manual attendee option. If you take registrations offline and need to collect more attendee information than Name/Email/Variation Type, you are at a loss for a solution. Also the check-in portion of the app seems to serve little or no additional purpose other than gauging attendance. You cannot add info to the guest at checkin, which would be a huge addition here, although I understand that might be an edge case scenario. With a lot of manual work this plugin will temporarily work for our Race Event Services, but with over 5 events going at any given time $100/month seems like a fairly steep price to pay for a product that doesn't fully streamline my attendee processing.

werunthistown
United States
About 2 months using the app
December 7, 2021

We used Evey to sell tickets for our 2000+ attendee event in Dec 2021. It worked very well, our front-of-house staff commented on how well the app worked at check in. As organizers we appreciated the event dashboard, managing attendees, seeing sales, and creating tickets was reasonably easy if you have a basic understanding of Shopify. We needed Evey to adjust our theme so we could work out timed-entry ticket variants and email support was super responsive and very effective. They are based in north america which is a huge plus. We will use this app again. Thanks Evey!

Royal Bison Fair
Canada
2 days using the app
April 14, 2023

The product does what I needed for tickets to our museum and will be helpful for all of the events that will be going on at the museum. The team was very helpful in helping to make sure that the theme I had worked with their app.

Discovery World on Market
United States
2 days using the app
Staytuned replied April 17, 2023

Thank you for your review! We are glad to be able to provide the services you need for your museum.

We place a premium on customer service here - our whole team aims for that same level of service, so please touch base again whenever you need more help!

November 7, 2017

Very slow service! They charged me double for the same event. I contacted them for refund and still my problem isn't solved !!!

Riniabileta
United States
24 days using the app
Edited December 21, 2017

i installed the app, had a question, NEVER got an answer from EVEY. Reached out to Shopify, they referred me back to Evey, so basically, the run around. You are totally on your own if you use this.

In reply to the review feedback Evey left, please note, Evey did not reach out to us even after they acknowledge that we could not reach them in their review feedback. Another example of how they do not help. We really wanted to work with them but NEVER got a call or email from Evey.

New Media Film Festival
United States
24 days using the app