Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and selling event tickets, praising its seamless Shopify integration and efficient check-in feature. It provides instant digital tickets via email, customizable for various events, and is particularly beneficial for high-value and recurring events. The app also captures extra data from customers purchasing multiple virtual tickets. Merchants consistently commend the responsive and effective customer support.

May 2, 2016

I have not used their service as I was needing additional information from them. After 10 days and 4 emails I've concluded that they have ZERO customer support. Their product could work just fine but if something breaks or you need to contact them, you are out of luck which is a deal breaker for me. I'd recommend looking into BookThatApp instead.

Mr Bs Necessities Com
United States
8 days using the app
December 22, 2022

This app is exactly what i needed to sell tickets to my event. I had it up and running in 10 minutes and sold 10 tickets as soon as i launched it. The experience is great for the attendees as well with Apple Wallet. Fantastic add on to Shopify and a must have for anyone having an event.

Mat Made Store
United States
About 7 hours using the app
Staytuned replied December 22, 2022

Thanks so much for the glowing review! We're excited to help you grow your events.

Edited February 18, 2023

This app had so many glitches once we went live. Customers can buy more tickets than inventory allows. No one to help during customer service hours. Very disappointed in this app and service. Had to update my 5 star review because we had SO MANY issues.

Bella Doña
United States
5 days using the app
Staytuned replied February 15, 2023

UPDATED REPLY: I'm so sorry about the problems you ran into over the past few days! Our team is working on this as a highest priority. I'm checking in on this along with our Team Supervisor, Sharky, several times per day. Thanks for your patience while we turn this experience around for you!

- Hannes Bez, Director of Customer Experience

PREVIOUS: Thanks for the kind words! Ron's a gem, isn't he? If you need anything else, he'll be standing by with the rest of the Evey team to make sure you're taken care of.

October 11, 2019

Pricing is really not intelligent. Company who organize plenty of events will never pay this price ! If you took a commission instead, all companies are happy to share success but not to pay that much with any guarantee of success. Brainstorm again guys you have the app, market it well now !

SAMOVIE
Switzerland
6 minutes using the app
Staytuned replied October 14, 2019

Thank you for your interest in our app!

We appreciate the feedback on our pricing model but we’ve found that this model is much cheaper for the vast majority of event organizers, as opposed to a commission based model (fees per ticket sold).

We see you had the app installed for a very limited time. We would love for you to give it a longer try to help show you its capabilities. Feel free to reach out if you have any questions.

December 6, 2021

We have been using Evey since 2017 to manage our events. Before that we were printing out our Shopify order list and managing Will Call tickets with a clip board as well as wasting tons of time dealing with all the ticket transfer requests. The Evey QR codes scanner and ticket transfer features are fantastic.

TheCalendar
Canada
January 16, 2024

Please
France
12 months using the app
Staytuned replied January 17, 2024

Hey team!

Thank you so much for taking the time to leave a 5-star review for our app! We appreciate this a lot.

Please reach out if you need any help!

January 11, 2024

'Sippsi Good Tea
United States
4 minutes using the app
Staytuned replied January 15, 2024

Hi 'Sippsi Good Tea and Team!

Thank you for your review! We'd love to hear more from you. Can you share your experience with our app? Is there anything we can do to make your experience better?

I look forward to your feedback!

April 30, 2024

Gifts Just Because
United States
Staytuned replied May 1, 2024

Thank you for the 5-star review team! We appreciate your support and partnership.