Reviews (167)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, effective customer support, and seamless Shopify integration. It is versatile in managing various events, including virtual and professional sports, with features like efficient check-in and ticket management. The responsive design ensures functionality across devices, and it is noted for competitive pricing and good value.

February 26, 2024

Easy to use, reasonably priced, full-featured, good people.

BostonGlory
United States
Staytuned replied February 28, 2024

Hey there BostonGlory and team!

Thank you for your kind words. It is these kinds of reviews that we always look forward to seeing. Thank you for making our day! We appreciate your support!

Please let us know if there's anything you might need assistance with!

July 25, 2021

Really enjoying the full integration of sales thru Shopify which streamlines the event-browsing and ticket-buying experience for my customers. Also, having the tickets directly thru Shopify, keeps the customer on my website instead of sending them to a 3rd party ticket site. Excellent support staff has answered my questions and fixed things for me in a jiffy. Thank you!

Q.E.D. Astoria
United States
6 days using the app
September 22, 2020

Used this app to help sell tickets for our community and virtual events. Support was awesome from the team in helping get setup.

GrandVenture
Canada
4 days using the app
August 29, 2023

I was struggling with a multiple choice Attendee Information question and am so happy with the customer service! They really took the time to test and figure out what was happening. I especially am grateful that I received assistance in the evening hours. For a newer app, they are really hitting the mark of our needs! Thank you Evey Events & Tickets!

Aldo Leopold Bookstore
United States
4 days using the app
Staytuned replied August 31, 2023

Thanks for an amazing review! We're glad that you are satisfied with our app. We assure you that this doesn't stop here, we will continue to improve our service to ensure we meet your needs.

Please let us know if there is anything else you need!

May 26, 2021

I installed the Evey app a week ago, after playing for a while I realized it was almost perfect for our ticket-selling business, so I deleted all the others that I was testing. As far as I have been able to test and compared to the other ticketing apps, Evey is, by far, the best. And his support, second to none (Jason has been helping us set up the app, including some custom features without charging, he is amazing). I am so pleased with this app, keep up the good work ;)

AVIUM JETS
Spain
4 days using the app
December 22, 2018

Good, but missing features that would make it great. Evey has definitely reached a minimum viable product, but sluggish support with a lot of "No, we will take the into consideration..." makes me wish they weren't the only company doing this on Shopify. Maybe some competition would allow this to be a truly dynamic Events plugin. Importing CSV functionality is pretty bare bones. Would be nice if you could download a template spreadsheet fill in the columns (including custom fields) and import. The supplied custom field functionality for the cart page was a nice addition, but doesn't go far enough by also including this custom field functionality to the manual attendee option. If you take registrations offline and need to collect more attendee information than Name/Email/Variation Type, you are at a loss for a solution. Also the check-in portion of the app seems to serve little or no additional purpose other than gauging attendance. You cannot add info to the guest at checkin, which would be a huge addition here, although I understand that might be an edge case scenario. With a lot of manual work this plugin will temporarily work for our Race Event Services, but with over 5 events going at any given time $100/month seems like a fairly steep price to pay for a product that doesn't fully streamline my attendee processing.

werunthistown
United States
About 2 months using the app
December 7, 2021

We used Evey to sell tickets for our 2000+ attendee event in Dec 2021. It worked very well, our front-of-house staff commented on how well the app worked at check in. As organizers we appreciated the event dashboard, managing attendees, seeing sales, and creating tickets was reasonably easy if you have a basic understanding of Shopify. We needed Evey to adjust our theme so we could work out timed-entry ticket variants and email support was super responsive and very effective. They are based in north america which is a huge plus. We will use this app again. Thanks Evey!

Royal Bison Fair
Canada
2 days using the app
April 14, 2023

The product does what I needed for tickets to our museum and will be helpful for all of the events that will be going on at the museum. The team was very helpful in helping to make sure that the theme I had worked with their app.

Discovery World on Market
United States
2 days using the app
Staytuned replied April 17, 2023

Thank you for your review! We are glad to be able to provide the services you need for your museum.

We place a premium on customer service here - our whole team aims for that same level of service, so please touch base again whenever you need more help!

November 29, 2023

Easy operations

Brickawire News
United States
2 minutes using the app
Staytuned replied December 4, 2023

Thank you for your honest review of our app! We're happy to hear that you find our app easy to operate. Thank you for supporting our app!

Please feel free to reach out if you need help with anything!

November 7, 2017

Very slow service! They charged me double for the same event. I contacted them for refund and still my problem isn't solved !!!

Riniabileta
United States
24 days using the app