Matrixify

Matrixify

Reviews (535)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its effectiveness in data migration and management, especially when transferring large datasets from platforms like WooCommerce, Magento, and BigCommerce to Shopify. It simplifies bulk updates and managing extensive product catalogs, significantly reducing manual efforts. The app supports various data types including products, customers, orders, and metafields, and features like scheduled exports and customized data fields. Merchants appreciate its reliable performance for complex data tasks and the responsive, helpful support team. Comprehensive documentation further enhances the user experience, making it a favored choice for e-commerce merchants aiming to improve data management efficiency.

June 13, 2020

This one is fucking genius! Was supposed to do it manually. If you have weekly payouts, this is a total mess, you have to rename and order in folders manually for your tax accountant to book properly here in Germany! Thank youuuuu <3 (I came to you to clone my store because of a ownership dispute. But you gave me eyes how to operate the numbers side smoothly. I can see clearly now. Hail to my Excel God! You should not only explain your product but advertise on the huge benefit for the user. Now your price makes sense!

Focuscap
Germany
3 days using the app
ITissible replied June 13, 2020

Yee, thanks so much - from our whole team!
😱✌️🤸‍♀️❤️🇱🇻

Maris
Excelify Founder & Excel Maniac Too Like Yourself

November 29, 2020

I highly recommend. Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice!

Mayday Shops
United States
2 days using the app
Edited September 7, 2021

I was dreading migrating from BigCommerce to Shopify, but I followed the guide & everything came over 1st time! Thank you. I know you saved me a lot of time.
Sue VESTET.COM

VESTET.COM
United Kingdom
2 days using the app
ITissible replied September 7, 2021

Yeyaa, very glad to hear that you liked it!
Humble thanks from our whole Matrixify (formerly Excelify) team! 🥰
If there is anything more we can do for you, just let us know!

Maris
CEO & Founder

October 26, 2020

Simple to use, they have the best customer service, i highly recommend it. I highly recommend it!..!

Toy Visio
United States
2 days using the app
March 5, 2024

Very useful app, easy and straight-forward. The "updated" feature in case you repeat importing is awesome

Verano Clothing
Morocco
About 24 hours using the app
ITissible replied March 6, 2024

Amazing to hear your kind words.
Thank you from our whole team.

Edited April 8, 2020

Updating this review because shortly after leaving it I received a phone call from support. That's pretty rare in my experience. So I'm changing to 5-stars because the app really did get the job done well.
Needed to export customers with 'multiple addresses' from one Shopify store to import into another. The export went great. A paid subscription is supposed to cover two stores but I could only import a maximum 10 customers at one time into the second store. Support was non-responsive to email and chat. Tired of waiting after 24 hours and needing to get the job done, I made 16 separate imports. The imported customers exactly matched the original store's customers. If it hadn't been for non-responsive support and multiple imports I would have given 5 stars.

Dishmaster Wholesale
United States
2 days using the app
ITissible replied April 8, 2020

Hello!

Wow, very very sorry this happened - I assure you, we always respond to all the tickets within a couple of hours of waking time.

As Renars have already reached you on the phone - this case was a chain of unfortunate events.
First is that there was some glitch why your linked store was not having the same plan as the sponsor store - usually that happens if one of the stores get uninstalled, or the store gets temporarily put on hold.
The other issue was that you didn't receive our e-mail response, which we sent 1 hour after you sent us.
E-mail is not guaranteed service, and it sometimes might not get delivered, so please, if we don't respond within a reasonable time, please, just assume that the reply was lost on the network, and try reaching us via different channel, like the Slack, or Online Chat: https://excelify.io/contact-us/

Our whole team, we really are thankful you forgave us for this hickup.

Just in case, our chat is online right now, so we will be very thankful if there is anything else we can do for you to make it more right...

Maris
Excelify Founder

April 3, 2024

Excellent tool for import/export of products. Straight-forward and fully featured. Exceeded my expectations.

Curated Brands
United States
About 6 hours using the app
ITissible replied April 5, 2024

Excellent review - sincerely thank you for that from our whole team.
We are working non-stop to develop those features further. 👌

September 5, 2023

Really impressed with this app. Too bad i don't need it more often!

Blockchain Mint
United States
1 day using the app
ITissible replied September 7, 2023

Thank you so much for your kind words! 🙏
About not needing it more often… - that’s ok - we are here for you in case you do need! 👌🤪

Maris
Founding Engineer

April 5, 2024

The bulk tracking tutorial is outdated.

Moments & Co
Bosnia & Herzegovina
About 5 hours using the app
ITissible replied April 7, 2024

Sorry to hear about your trouble with Matrixify app tutorials. All tutorial logic is the same, only some UI elements might be outdated because the app is evolving, and we might have honestly missed something.

We have checked the tutorial that you might have followed for updating tracking numbers, and it is up to date, including Matrixify app UI.

Our support team has tried to reach out to you via Email and tried calling on your stores listed phone number.

Please get in touch with us so that we can better understand what tutorial is outdated exactly. Our Support team will assist you and provide details needed for you to use the app to the fullest.

January 30, 2018

Great app to bulk import product with multiple pictures.

Top notch customer service...

Lightup No
Norway
About 23 hours using the app