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Absolutely no service when having problems!
Zu der Meldung vom Anbieter als Reaktion auf diese Bewertung: Ja, nicht wir, sondern unsere Agentur war in Kontakt. Und nein, die Rückmeldung oder eine Hilfestellung gab es nicht. WIr haben inzwischen einen Weg gefunden, die Steuerproblematik via Tags und Rabatt zu korrigieren.
Zu diesem Punkt: "die Rückmeldung oder eine Hilfestellung gab es nicht": das ist glatt gelogen.
Sieben Emails wurden zwischen uns ausgetauscht.
Es ist äußerst ungerecht eine 1 Sterne Bewertung für eine Einschränkung der Shopify Platform zu vergeben, auf die wir keinerlei Einfluss haben (kein Steuerabzug bei Fixpreisen).
Rabattcodes und Tags - das klingt nach einer sehr professionellen Lösung. Bleibt zu hoffen, dass das Finanzamt, ausgewiesene Steuern, die dann per Rabatt wieder abgezogen werden, auch so sieht.
I had a special request regarding the price settings for the Comparison price, to be different from the settings of the Regular price.
This possibility was not available in the standard settings of the app, so I wondered if this was possible at all.
But Thorsten fixed it in a day for me, exactly the way I wanted it.
That is what I call "100% customer satisfaction by Exemptify".
Works perfectly and helps us manage VATID within the EU.
Easy installation and configuration.
The support is great as well if you ever have questions.
Highly recommend!
Die Einrichtung ist sehr gut und wenn etwas nicht funktioniert bekommt man vom Support innerhalb von Minuten eine Antwort. Vielen Dank! TOP
Great support from merchant
One problem after another. Zero manners and no attempt to help. Don't waste your time with this app.
Merchant uses some misconfigured E-Mail auto-responder, that sends me automatic receipt confirmations every time he sends me an E-Mail.
Unfortunately the merchant also lost track of what is going in this avalanche of useless E-mails, doesn't react to my E-Mails, and then vents his frustration here.
Fantastic app that we have been using for years and support queries and requests are responded to rapidly!
We sometimes need to trade with international buyers for our wholesale watches website www.sell4profit.co.uk
What we like most about this is is
1. It knows which counties are exempt from VAT
2. It zero rates the tax for each order
3. It retains the vat/eu registration number in the order for easy validation
4. Reasonable value
Hope this reviews help
Sell4profit LTD
www.sell4profit.co.uk
Wholesale Jewellery | Wholesale Watches
Installed this app yesterday on our site www.winchshop.co.uk, had quite a few problems with integration due to theme we were using, contacted Thorsten from extensions@modules4u.biz and he has done a 5* service sorting all the problems, would recommend as a great addition to your site.
Dave
UK Based
The app is decent I had some sales with VAT Registered customers, everything went smooth there is only 1 drawback once customers put their VAT ID prices do not instantly change only on the check out page before they make the actual payment which might be a bit confusing for the customers that they are not getting a VAT exemption.