Reviews (41)

Overall rating
4
Counts per rating level
  • 68% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
Edited December 15, 2025

Absolutely no service when having problems!

Zu der Meldung vom Anbieter als Reaktion auf diese Bewertung: Ja, nicht wir, sondern unsere Agentur war in Kontakt. Und nein, die Rückmeldung oder eine Hilfestellung gab es nicht. WIr haben inzwischen einen Weg gefunden, die Steuerproblematik via Tags und Rabatt zu korrigieren.

www.spielmaterial.de
Germany
2 months using the app
daxanema replied December 11, 2025

Zu diesem Punkt: "die Rückmeldung oder eine Hilfestellung gab es nicht": das ist glatt gelogen.
Sieben Emails wurden zwischen uns ausgetauscht.

Es ist äußerst ungerecht eine 1 Sterne Bewertung für eine Einschränkung der Shopify Platform zu vergeben, auf die wir keinerlei Einfluss haben (kein Steuerabzug bei Fixpreisen).

Rabattcodes und Tags - das klingt nach einer sehr professionellen Lösung. Bleibt zu hoffen, dass das Finanzamt, ausgewiesene Steuern, die dann per Rabatt wieder abgezogen werden, auch so sieht.

July 25, 2025

I had a special request regarding the price settings for the Comparison price, to be different from the settings of the Regular price.
This possibility was not available in the standard settings of the app, so I wondered if this was possible at all.
But Thorsten fixed it in a day for me, exactly the way I wanted it.
That is what I call "100% customer satisfaction by Exemptify".

DVM International
Netherlands
10 days using the app
September 25, 2023

Works perfectly and helps us manage VATID within the EU.

Easy installation and configuration.

The support is great as well if you ever have questions.

Highly recommend!

Soundtrack
Sweden
6 months using the app
March 28, 2026

Die Einrichtung ist sehr gut und wenn etwas nicht funktioniert bekommt man vom Support innerhalb von Minuten eine Antwort. Vielen Dank! TOP

CNCKitchen
Germany
Almost 3 years using the app
June 13, 2026

Great support from merchant

ThermometerExpert
Netherlands
About 1 month using the app
February 19, 2026

One problem after another. Zero manners and no attempt to help. Don't waste your time with this app.

ideas4lighting
United Kingdom
Almost 2 years using the app
daxanema replied February 19, 2026

Merchant uses some misconfigured E-Mail auto-responder, that sends me automatic receipt confirmations every time he sends me an E-Mail.
Unfortunately the merchant also lost track of what is going in this avalanche of useless E-mails, doesn't react to my E-Mails, and then vents his frustration here.

January 19, 2026

Fantastic app that we have been using for years and support queries and requests are responded to rapidly!

STREET TRACK LIFE
United Kingdom
Almost 7 years using the app
December 17, 2017

We sometimes need to trade with international buyers for our wholesale watches website www.sell4profit.co.uk

What we like most about this is is

1. It knows which counties are exempt from VAT
2. It zero rates the tax for each order
3. It retains the vat/eu registration number in the order for easy validation
4. Reasonable value

Hope this reviews help

Sell4profit LTD
www.sell4profit.co.uk
Wholesale Jewellery | Wholesale Watches

Sell4profituk
United Kingdom
3 months using the app
September 15, 2017

Installed this app yesterday on our site www.winchshop.co.uk, had quite a few problems with integration due to theme we were using, contacted Thorsten from extensions@modules4u.biz and he has done a 5* service sorting all the problems, would recommend as a great addition to your site.

Dave
UK Based

Winchshop
United Kingdom
1 day using the app
January 26, 2021

The app is decent I had some sales with VAT Registered customers, everything went smooth there is only 1 drawback once customers put their VAT ID prices do not instantly change only on the check out page before they make the actual payment which might be a bit confusing for the customers that they are not getting a VAT exemption.

TruckLedDesign
Greece
4 months using the app