Reviews (37)

Overall rating
4.1
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
March 28, 2026

Die Einrichtung ist sehr gut und wenn etwas nicht funktioniert bekommt man vom Support innerhalb von Minuten eine Antwort. Vielen Dank! TOP

CNCKitchen
Germany
Almost 3 years using the app
June 13, 2026

Great support from merchant

ThermometerExpert
Netherlands
About 1 month using the app
Edited December 15, 2025

Absolutely no service when having problems!

Zu der Meldung vom Anbieter als Reaktion auf diese Bewertung: Ja, nicht wir, sondern unsere Agentur war in Kontakt. Und nein, die Rückmeldung oder eine Hilfestellung gab es nicht. WIr haben inzwischen einen Weg gefunden, die Steuerproblematik via Tags und Rabatt zu korrigieren.

www.spielmaterial.de
Germany
2 months using the app
daxanema replied December 11, 2025

Zu diesem Punkt: "die Rückmeldung oder eine Hilfestellung gab es nicht": das ist glatt gelogen.
Sieben Emails wurden zwischen uns ausgetauscht.

Es ist äußerst ungerecht eine 1 Sterne Bewertung für eine Einschränkung der Shopify Platform zu vergeben, auf die wir keinerlei Einfluss haben (kein Steuerabzug bei Fixpreisen).

Rabattcodes und Tags - das klingt nach einer sehr professionellen Lösung. Bleibt zu hoffen, dass das Finanzamt, ausgewiesene Steuern, die dann per Rabatt wieder abgezogen werden, auch so sieht.

January 19, 2026

Fantastic app that we have been using for years and support queries and requests are responded to rapidly!

STREET TRACK LIFE
United Kingdom
Almost 7 years using the app
July 25, 2025

I had a special request regarding the price settings for the Comparison price, to be different from the settings of the Regular price.
This possibility was not available in the standard settings of the app, so I wondered if this was possible at all.
But Thorsten fixed it in a day for me, exactly the way I wanted it.
That is what I call "100% customer satisfaction by Exemptify".

DVM International
Netherlands
10 days using the app
September 25, 2023

Works perfectly and helps us manage VATID within the EU.

Easy installation and configuration.

The support is great as well if you ever have questions.

Highly recommend!

Soundtrack
Sweden
6 months using the app
March 5, 2020

I did the installation myself with no knowledge of coding, it was rather easy. If you have no clue or are afraid, you can ask them to do it for you. It is very important for me to display both VAT and non VAT prices in my shop and this does it excellently.

It will most likely cause you some problem with currency conversion, but you can ask them kindly to make an auto-refresh when you change currency in your shop and it works like a charm. The staff was very helpful and responsive.

Worth the investment for sure.

Thenobleshoe
Sweden
8 months using the app
January 26, 2021

The app is decent I had some sales with VAT Registered customers, everything went smooth there is only 1 drawback once customers put their VAT ID prices do not instantly change only on the check out page before they make the actual payment which might be a bit confusing for the customers that they are not getting a VAT exemption.

TruckLedDesign
Greece
4 months using the app
June 10, 2022

Been using this app for a while now and despite a few hiccups in my configurations its now working great! We had a small issue at the cart page recently due to a recent shopify update and the support team replied to my query within 10 minutes and within 30 minutes they connected as a collaborator and the issue was resolved, excellent support service thank you.

Alans BMX
United Kingdom
Over 1 year using the app
March 13, 2020

Great App, very simple and a good solution to VAT issues that Shopify should by now have sorted for companies trading in Europe.
Easy to install even for someone with little coding expertise. I contacted the developper for some help as we wanted a small change and they got back to us within 24 hours, discussed what we needed and changed the code for us. Really can't fault their customer service.

PassionAutoFrance
United Kingdom
17 days using the app