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Exportible ‑ Order Export , 120 reviews

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
    100
  • 7% of ratings are 4 stars
    8
  • 3% of ratings are 3 stars
    4
  • 2% of ratings are 2 stars
    2
  • 5% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline the order export process. They value its high customization options, including rearranging and renaming columns, selecting specific export information, and creating custom fields. The app's seamless integration with Google Sheets and other applications, reliable performance, and mobile compatibility are also praised. Merchants commend the responsive support team and the app's affordability. Its automatic update and order information sending features are seen as beneficial. The app is useful in linking Shopify stores to fulfillment systems and tracking business performance. Its user interface is noted for being simple and easy to use.

Edited August 20, 2023

*Updating from 1 star to 3*

The app did cause me some problems which they finally fixed.

Unfortunately the support is slow and it took a while for me to get help.

A lot of orders were missed and it caused me some big problems.

WallPanels.com.au
Australia
About 2 months using the app
Edited May 18, 2019

I cannot find anywhere where I can combine two columns like shipping address 1 & 2? I don't know how to contact you.

RelicGate
United States
5 months using the app
January 4, 2018

Mostly works as intended, except we had an issue that orders when changed from "unfulfilled" to "fulfilled" would not automatically get exported (worked fine if we had it setup just to export 'unfulfilled' orders straight away).

And as other people have said support seems to be non-existent.

Waven Store
United Kingdom
About 2 months using the app
April 28, 2020

The app has useful features and is very easy to use. BUT that is when it is working. We relied on the app to export our orders for our fulfillment partner each morning and had huge problems because of how unreliable it is.

First day, the app did not want to load. I think they were updating something without any notice. In panic we had to load and setup another app (which took us a long time) just to get some orders out and fulfilled.

Second day, the app did not want to export orders again. We were getting a server error. Had to try three times to get it working - and you need to wait 10minutes between each time.

This app is ok for hobby stores but I do not recommend it for pro stores that require reliable exports every day.

Mingolo.it
Slovenia
6 days using the app
SyncX replied April 30, 2020

We are sorry for the bad experience that you had with Exportible. That day was really unfortunate that the server having an issue on that day. Our team is working hard to ensure all run smoothly to export over half a million orders daily. It has been increasing rapidly and we will make sure we grow along with it.

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