syncX: Order Export

syncX: Order Export

Reviews (139)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
    116
  • 6% of ratings are 4 stars
    9
  • 3% of ratings are 3 stars
    4
  • 2% of ratings are 2 stars
    3
  • 5% of ratings are 1 stars
    7
What merchants think

Feedback submitted

Merchants highly value this app for streamlining order fulfillment by reducing manual data entry and errors. Its customization options, including FTP/SFTP exports, email CSVs, and Google Sheets integration, enhance operational efficiency. The ability to add custom fields and filters, coupled with a responsive support team that quickly addresses customizations and issues, improves integration with fulfillment providers and boosts merchant satisfaction.

July 11, 2024

I was strunggling with my export field setup, their customer service was responsive and helped me resolve the problem.

Orapesce
Italy
About 2 years using the app
February 28, 2021

We have chosen this app as the recommended order export process for all customers using our dropship service. The guys are extremely helpful and fast to respond. Cheers
Greg

Adult Products In-Store
Australia
Almost 3 years using the app
July 28, 2021

Useful to export my daily’s orders.Hope to be more accurate in tracking.Hope to be able to track the source URL of the order payment.

Fiido
China
2 months using the app
April 25, 2024

Takes a while to set everything up the way you want it. But works well once it's set up. The support team is responsive.

Leos paw
United States
2 months using the app
October 12, 2016

So far so good. A shame it isn't bundled with uptracker as one works better with the other.

Wild Nutrition Trade
United Kingdom
About 2 months using the app
Edited October 26, 2016

Had some hiccups getting it setup. Initially support was unavailable, but eventually got in touch with us. We had made an error in the setup, and they were able to find it.

Better documentation, and error reporting to us beyond "file failed" would have made this a 5 star app.

Rbt Barware
United States
About 2 months using the app
May 20, 2020

We've tested this on our client's site, www.mobileigo.com. It's been a time saver for the fulfillment team. The configuration was a bit tedious and the test functionality a bit buggy, but the results were good once configuration was complete. Additionally our client experienced a bug that was causing frustration, but after some back and forth the support team actually updated the software with a simple new feature that resolved the problem nicely. Support was responsive and helpful. The only thing this app needs now is the ability to import tracking numbers and update fulfillment in bulk. We would recommend this for any sites that need to export and process multiple orders via spreadsheet.

mobileiGo.com
United States
About 1 month using the app
SyncX replied May 24, 2020

Thanks for letting us know about the issues. We will work on finding the issue and resolved it as soon as possible. We understand setting up might be a learning curve for some. We will continue to improve Exportible to allow most users to set it up easier. To import fulfillment in bulk, please use our other app UpTracker.

November 24, 2017

Very efficient app, easy to use and understand. Would recommend

Samarreta
Netherlands
9 days using the app
August 19, 2021

It would be great if the app can also support mathematical calculations from two different columns. But overall great app

ninjoo
United Arab Emirates
About 2 hours using the app
SyncX replied August 19, 2021

Thanks for the rating. Exportible is able to apply mathematical under merging and formating section. It is very flexible and uses commonly known Liquid syntax. Do reach us if you need any help in that.