Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for directing customers to external sites for events or affiliate marketing. It's praised for its easy integration, user-friendliness, and cost-effectiveness. Features like custom text replacement for the "add to cart" button and bulk editing are appreciated. The support team is often highlighted for their prompt and helpful responses. It's recommended for businesses that aren't product-focused but want to leverage Shopify's premium features.

August 28, 2023

I've been using Outlink for awhile now and does exactly what I need it to do! I use it whenever my shop hosts events, so I can create a product page with all of the info but direct customers to an external site to register. I like that you can easily replace the "add to cart" button with whatever text you want.

I recently switched my site to one of Shopify's 2.0 templates and couldn't figure out how to make Outlink work, so I emailed their support and they responded almost immediately and set it up for me. Couldn't ask for better customer service!

United States
Almost 2 years using the app
Thalia replied September 6, 2023

Thank you for the 5 star review. It means a lot to us. Wish you good luck!

November 9, 2023

The support team is probably the best team I've encountered on the shopify marketplace. They installed the code for me to begin with, the app worked really well during the time we needed it for our store and was exactly what we wanted. I don't like having unused apps on my store as a personal preference so when we needed to remove the app the support team helped uninstall it along with the code. Responses were very quick, they were honestly fantastic. 10/10.

The Supply Network
United Kingdom
About 2 months using the app
October 20, 2023

There team are fast, responsive and extremely helpful. I would definitely recommend. I had a few hiccups with the install - they jumped into my store and fixed on my behalf. I had some questions re some custom code to help add the Outlink to a different part of my website - they jumped in and did it for me no questions asked! Super helpful. If you have affiliate marketing links - this is the app you need :)

My Store
7 days using the app
October 23, 2023

Works well and very easy to use. Even better, they responded within a day when I had a question regarding my store integration. Highly recommended.

Irrelephant Gifts
United States
21 days using the app
September 25, 2023

I've used this app on a few sites and it's really simple to use. On top of that, the customer service is outstanding. As someone who is not the most skilled when it comes to shopify, even the most simple of issues they are happy to help with swiftly and professionally.

Angry Cat
United Kingdom
26 days using the app
Thalia replied November 2, 2023

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

September 21, 2023

Customer assistance is wonderful. If you're having issues setting up the code, one of their staff can do it for you and get you up and running right away.

Narrative Retail
United States
2 months using the app
Thalia replied November 2, 2023

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!

October 12, 2023

I wish that I had used this app when I first started with Shopify. I had installed it and got nervous because I couldn't figure out where to insert the code in the proper liquid file. So I decided to try another app. That was a mistake. After wasting lots of precious time struggling with a different app that wasn't working as efficiently as I needed it to, I decided to give this app another try.

I still was having problems figuring out where to put the code, so I asked for some help. The developers helped me with getting the code installed the same day. I've been using this app now for about 48 hours, and it has saved me so much time I can't believe it. This app is extremely well written, easy to use, and the features such as the bulk edit via search and CSV just really make this a wonderful tool to use. Thank you to the developers for offering this wonderful app.

United States
1 day using the app
October 6, 2023

The support is outstanding. Had an issue with a previous uninstalled apps code crossing over and the crew took care of things asap.
Is easy to use and understand and has more control than similar apps I tried, and at a very affordable price for what you get.
Loving the App and Support!

9 days using the app
September 15, 2023

Great service, we needed support with integration and service provided was supper efficient, leading to a solved issues. Would really recommend this app with any company, who needs external links incorporated in their platform.

United Kingdom
16 days using the app
Thalia replied November 2, 2023

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

August 28, 2023

Extremely easy to use with a great support team. I switched to an unpublished Shopify theme (Ella) and the team was able to integrate the app into the new theme in just a few minutes. Would definitely recommend it!

4 months using the app
Thalia replied September 6, 2023

Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!