Reviews (258)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing external affiliate links, particularly praising its simple interface and ease of use. The customer support team is frequently commended for their quick, effective responses and proactive help during installation, often customizing the app to meet specific needs. This app is especially favored by those in affiliate marketing for its functionality and exceptional support.

July 31, 2021

Great app! Easy to install, easy to use, and the button fits in with its surroundings while removing Shopify's Add to Cart button.

Bloody Wolf Tattoo Supply
United States
2 days using the app
Thalia replied August 5, 2021

Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!

September 27, 2023

Does what it claims to do, and with some of their brisk remote support they'll make it work with Dawn 2.0. Two thumbs up from this corner.

MobileX Web
United States
2 days using the app
Thalia replied November 2, 2023

We're happy you're pleased with the results and that we were able to help. And we really appreciate you taking the time to share your feedback - it makes our day special!

July 20, 2022

Very useful App. It works great and the team are very helpful if you have any problems getting it working. Highly recommended.

Djenerates
Australia
1 day using the app
Thalia replied July 29, 2022

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!

January 22, 2024

This App has the best customer service that I have encountered in Shopify by far! The Outlink buttons work great, and they have been very quick to respond when I have had questions! Highly Recommended!

PURPOSE PURSUIT
United States
1 day using the app
Thalia replied February 6, 2024

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!

October 7, 2022

This app was exactly what I was looking for. Customer service is amazing and super quick to respond and make requested alterations. If I could give it 10 stars I would. Thanks so much.

Angele Kamp
Netherlands
1 day using the app
Thalia replied October 12, 2022

Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

October 12, 2023

I wish that I had used this app when I first started with Shopify. I had installed it and got nervous because I couldn't figure out where to insert the code in the proper liquid file. So I decided to try another app. That was a mistake. After wasting lots of precious time struggling with a different app that wasn't working as efficiently as I needed it to, I decided to give this app another try.

I still was having problems figuring out where to put the code, so I asked for some help. The developers helped me with getting the code installed the same day. I've been using this app now for about 48 hours, and it has saved me so much time I can't believe it. This app is extremely well written, easy to use, and the features such as the bulk edit via search and CSV just really make this a wonderful tool to use. Thank you to the developers for offering this wonderful app.

Soaplabels
United States
1 day using the app
Thalia replied December 6, 2023

We're happy you're pleased with the results and that we were able to help. And we really appreciate you taking the time to share your feedback - it makes our day special!

August 17, 2023

This app was perfect for us wanting to have an item on the shop but linked onto our own page. The support team was very responsive and helped get everything set up for us.

Grand Hotel Mackinac Island
United States
1 day using the app
Thalia replied September 6, 2023

WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.

April 27, 2021

I guess it's supposed to work well...It doesn't. I was on the pro plan and it suddenly stops working. No support

iamlexisugar
United States
About 1 month using the app
Thalia replied April 29, 2021

Thanks for your review. Apologies for having a less than perfect experience with the app.

After receiving your email we replied back within a few hours but haven't heard back from you. The app is designed in a way that it works well with 100% of the stores. We are confident in resolving your issues.

You may reply back to our email or raise a new ticket at support@outlinkapp.freshdesk.com - we're happy to help!

December 30, 2022

This is EXACTLY what I was looking for to easily add a button to my products!!! And on top of it, the customer service was very fast and beyond helpful! I wasn't quite sure how to implement something in the coding, so I reached out and they took care of it immediately. I also asked for a few tweaks and they assisted with that as well. The app is easy to use for each product and the price point is spot on. Thank you so much for making this process smooth and easy. I highly recommend!!!

Algebra and Beyond
United States
1 day using the app
Thalia replied January 3, 2023

Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!

July 26, 2023

Remarkably fast support, less than 24 hours after my inability to integrate their team had us up and running. Works exactly as designed.

Borderlands Bakery
United States
About 22 hours using the app
Thalia replied September 6, 2023

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!