EZ PreOrder: Presale Manager

EZ PreOrder: Presale Manager

Reviews (79)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
Edited June 14, 2024

Stopped working without any warning. Very sad

Ondro
Germany
4 days using the app
Casual Ecommerce Apps replied June 15, 2024

Hello,

We had an unexpected issue come up on the server side of the app on that day. Fortunately we were able to find and fix the issue within a few hours. We're sorry for the inconvenience. We have sent you app credits to cover any app charges.

December 16, 2023

This app does what it says and nothing more. I used it successfully for my first pre-order campaign and it was reliable and without any surprises. That may not seem like a big deal, unless you've tried other pre-order apps (many of which seemed more impressive than this one), to later find out... they are making your store dependent on them, while doing stuff like... emailing my customers from their branded domain... and not offering an option to disable these emails, edit the content, change the from address, or remove the app without affecting all orders (had to delete them). And that's just one example. Please, please, please take this as a warning if you are a business/store owner and exploring pre-order apps. There are some very impressive looking pre-order apps out there. With amazing support, and hundreds of five star reviews. Do your research and read the one star and two star reviews. I wish I did that before experimenting with these "dream come true" apps, because it would have helped me avoid the lurking nightmare. How so? There are a series of surprises that are not obvious or apparent until it's too late. But, as you may discover, these unusual design and features are in place, in my opinion, to keep you, the store owner, stuck using them and paying month after month with very little choice (especially if you are deep into it and have used them for a lot of pre-orders, already). The only way out will be a major pain and you'll wonder how you missed the red flags. Because they were hidden, delayed, only showing themselves when the pre-orders start. But NOT this app. The simple, unsung hero. It has fewer reviews but hopefully if you are reading this, at least one review that can give you proper warning about pre-order apps in general. Except this one, which has not shocked me or done anything sneaky. It does what it says, it's straightforward. I am thankful. The limited nature, and bare bones features, are a relief... and the reasons why I am so fond of this app, EZ PreOrder. I would say "does what it says and nothing more" is a compliment, but in this context — compared to the other fancy pre-order apps out there — it is the only one I want to emphasize, if this review is to be helpful at all. You've been warned, and if you want to test the others first... remember, EZ PreOrder is here to save you.

Urgent Research Store
United States
14 days using the app
Edited February 29, 2024

It worked great on the first few products/orders, but when we tried to add it to another product, the pre-order button showed up, but shows an error when the customer clicks it. So definitely try clicking that pre-order button before you share the link with customers!

There are a few bugs in how this app works with Shopify on the display side, but seems to work well on the order/financial side. You may have to play with settings on the product side to get things to work properly. Be sure to test it all the way prior to launch. Once it's all set up, seems to work well. Currently using this on 5-6 products for a few weeks.

Mozzie Style
United States
5 months using the app
April 30, 2024

easy setup for preorders on one item

works well with what I need so far :)

Studio Bonney
United States
19 days using the app
May 5, 2024

i'm using the free version and it works great! set up was really easy

Lotus Haus Studio
United States
17 days using the app
April 11, 2024

So far so good! Our pre-sale is running smoothly. Also, the team at EZ PreOrder went the extra mile to customize the set up for our store. Thanks!

Opus Art Supplies
Canada
About 1 month using the app
January 16, 2024

Love the ease of the app but so far, very buggy. I've sent messages to support without a response. Hoping to get this working smoothly as I love what it offers.

Balm Valley Co
United States
2 months using the app
Casual Ecommerce Apps replied January 18, 2024

Our servers were down at the time of this review. This was addressed promptly.

March 18, 2024

Easy to use platform with outstanding customer support. I emailed them on a Sunday with a couple quick questions about set-up and they got back to me within the hour...on a Sunday! I really appreciate the attention to customer service.

Ringerz
United States
About 1 month using the app
December 8, 2023

This is exactly what I was looking for! It's affordable and easy to use. Customer service is very quick and helpful. If you are new to Shopify, I highly recommend this app.

Bliss Abayas
United States
7 months using the app
November 9, 2023

Quite impressed with this app. It's very easy to set-up and use.
Fits well with our store theme. And we love that you can customise it to your specific pre-order needs. Simple and effective

SAKANYA
South Africa
About 1 month using the app