Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with social media platforms like TikTok Shop, Facebook, and Instagram. They appreciate its real-time syncing, easy ad management, and keyword optimization features. The intuitive dashboard and automatic order syncing are also praised. The support team is noted for their prompt and knowledgeable assistance. The app's ability to sync additional product images for enhanced marketing is also valued. It's recognized for effectively connecting Shopify stores with TikTok and providing a reliable multi-channel experience.

Edited October 1, 2020

The app is efficient and beneficial to expend my online store to sell on other sale channels. But the most incredibly helpful is the customer service. The service and problem solving from the team is knowledgeable , professional, remarkable and diligently. I have the great and pleasant experience with the help from Ashish for my startup the app; also great support from Sonali to solve the issues whenever I had experienced. She is always there for me. What a wonderful and great team for making their effort and time to treat customers as their high priority!

Tobiah Inc
United States
About 2 years using the app
November 6, 2021

I needed help connecting my FB shopping/Instagram and Sonali was incredibly helpful and went the extra mile with her support. She was very patient with me and took a lot of time with me to make sure we figured out the root cause of the problem and then followed up with additional resources to make sure I could get in contact with Facebook for the additional issues I was having with my Facebook page. Thank you very much for taking the time to comprehensively address my problem and make sure we found a solution.

Honey Boo Designs
United States
About 2 years using the app
February 8, 2022

It was very easy to comunicate with harsh , good knowlegde of the system , also very good we were able to talk troutgh google metteing so the sharing of the screem made things easy to manage !

Canada Ontario Preppers
Canada
About 2 years using the app
August 10, 2021

They have really great support. I would definitely recommend it.
The whole team is great, thank you all.

Cachée Concept
Türkiye
About 2 years using the app
October 21, 2021

Très gentil et à l'écoute ! Encore merci :) Toutes mes questions ont été résolues. LE service est vraiment top

Occ Frip
France
About 2 years using the app
November 22, 2021

Awesome customer service support to get the job done. Love the service provided and up to checking the root cause. Will not send you policy link, straight solve the problem.

Jsecret Store
Malaysia
About 2 years using the app
June 24, 2022

thank you for your assistance with helping me get set-up i am looking forward to learning more and using the app

Christian Home Solutions
United States
About 2 years using the app
January 23, 2023

I had a great experience with customer service; I wasn't expecting anyone to answer my chat since it is 10:00pm! He responded within 1 minute and went over and beyond to fix my issue in less than 10 minutes>I would highly recommend this app as customer service means everything to me. My instagram shop is now active!

Xtreme Kurves
United States
About 2 years using the app
November 6, 2020

Their customer service is great as usual and willing to work with you every step of the way to get it setup properly. We just got it all configured with a new Facebook Commerce Manager, and we are now pending approval from the Facebook Marketplace. This is a great addition to have in our Shopify store.

Wear My Bible
United States
About 2 years using the app
April 29, 2021

very good app. anand is very supportive rep. We were at it for an hour but made sure it was done. Keep it up

GymX
India
About 2 years using the app