Reviews (864)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with platforms like TikTok Shop, Facebook, and Instagram, enhancing social commerce. They appreciate the user-friendly interface and real-time syncing that keeps product listings and inventory updated. The responsive and knowledgeable customer support is praised for assisting with onboarding and ongoing operations. Merchants also value the easy product uploading and multi-channel functionality, which simplifies managing sales across different platforms. Additionally, the app supports marketing efforts by optimizing product visibility and managing ads effectively.
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So easy to use the app due to the excellent customer support! Special shout out to Kartik for getting my Facebook up and running!
Amazing app
Wish it supported Instagram shopping for US Stores.
Prompt replies in chatbox.
Helped me with the onboarding process.
I used this app to help bring a larger platform to my store. Works great! Excellent customer support.
I received personalized service when I had trouble getting products uploaded. Highly recommend this app! Individualized service to help achieve longterm goals.
Great customer support. Kartik was very patient and informative. All of my questions were answered and the problems were fixed. Great app.
Great application, easy to use once installed properly and amazing support. I was struggling at first to install (which was my own fault for not choosing the right catalog), but a team member swiftly assisted me and continued to assist me until my issue was resolved. Thanks!
This is a very helpful app. I had some issues with inventory uploading and the support was very helpful and quick! Would recommend!
After nearly two years of using Ced Commerce, I regretfully need to voice my concerns. While the app functions well when things run smoothly, it becomes a different story when issues arise.
My primary disappointment stems from their customer service. Although they have consistently responded with courtesy, it often seemed that they lacked a deeper understanding of their own product. The solutions they offered were basic and unfortunately fell short of resolving my challenges.
This back-and-forth became a significant drain on my time, leading to missed sales opportunities and considerable frustration. Considering this is a paid app, the value proposition diminishes significantly when facing these challenges, as the customer service seems to do the bare minimum in providing support.
In the fast-paced world of online stores, time is of the essence, especially when you have active advertising campaigns. Every moment spent trying to troubleshoot with Ced Commerce was a moment too long.
My advice is to consider other apps. While Ced Commerce might work fine when there are no hiccups, be prepared for lengthy and frustrating endeavors should any issues emerge.
Would like to thank support for setting up the FB with me and helping me check my step up.
A good app, link Shopify to FB without having to repost all the products again
I am so happy with this company!!! Anand Agarwal is so so great!!! He has taken hrs of his time to get our shop up! We have had a couple of early mornings chatting and laughing while he walks me through my horrible computer skills! Thank you so much for all the help you have given us!!! Will definitely be telling other companies about you guys! Highly highly recommend them! Woosahh-