Omega Facebook Pixel Ad Report

Omega Facebook Pixel Ad Report

Reviews (1,647)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Facebook ad optimization and increasing ROAS through advanced tracking and real-time reporting. It's praised for its easy installation and user-friendly interface, allowing effortless management of multiple Facebook pixels without technical expertise. Exceptional customer support is frequently highlighted, with team members like Ben and Joyce noted for their responsive assistance. The app also supports multiple pixels and reliable API integration, ensuring comprehensive tracking and data accuracy for informed decision-making.

March 16, 2023

They have very good service. I recently had the pleasure of using their application, and I must say I am thoroughly impressed.

Koolezt
United States
Almost 3 years using the app
Omega replied March 17, 2023

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

February 11, 2022

Customer support is prompt and friendly. The app is easy to use. With various guides. But we are still having a problem, and will ask for help again. Thank you.

purrtypet
Hong Kong SAR
Almost 3 years using the app
Omega replied February 15, 2022

Hi purrtypet

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

March 6, 2024

Amazing support!! Omega team rocks!!!

Recareu
Hong Kong SAR
Over 1 year using the app
Omega replied March 8, 2024

🌟 Woohoo! 🚀 Thanks for the awesome shoutout! 🌈 We're thrilled to hear that our support team at Omega rocks your world. If you ever need more assistance or just want to share your experiences, we're here and ready to rock on with you! 💪💬 #OmegaTeamRocks #AmazingSupport #CustomerSuccess 🌟🛠️

Edited September 11, 2023

The connection pixels are unstable, and I don't know when it was given a positive review.

Custype
Hong Kong SAR
Almost 3 years using the app
Omega replied October 20, 2021

Hi there!
Thank you for taking the time to update the review, We appreciate your feedback, and I'm sorry to hear you had a bad experience using our app. But we take this review update seriously since this is your experience with the app at the moment.

We have had an agent check your pixel on your store right after receiving your review update and still see the pixel is still working well on your store with the help of our app and no issue followed. We also contacted you via email to follow up on the case in further, could you please check your email and share with us the concern you are having with the pixel unstable connection? We appreciate any chance that we can have to support our customers.

Should you have any additional feedback, please share it with us via contact@omegatheme.com. Your sharing will always be treasured at Omega!

Sincerely,
Kaylee, Leader of Customer Support

Edited April 2, 2024

They fixed my specific issue very fast. Thanks to Tracy, she helped me a lot!!! Would recommend.

Unfrosen.com
Romania
8 months using the app
Omega replied April 4, 2024

Thank you for your feedback! 🌟 We're thrilled to hear that Tracy was able to resolve your specific issue quickly and effectively with the Omega Facebook Pixel Ad Report app. Our team takes pride in providing excellent support, and we're glad to hear that Tracy was able to assist you. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help! 👍👩‍💼

December 17, 2021

thanks for Joy's patience. I think my problems can be solved. Keep doing and bringing the best excellent experiences to us. thanks

DUKWIN
Hong Kong SAR
Over 2 years using the app
Omega replied December 17, 2021

Hi DUKWIN

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

November 1, 2023

The speed of service is rapid! Thanks a lot!

Novilla
United States
Over 2 years using the app
Omega replied November 6, 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

February 1, 2024

Five stars! The Facebook Pixel app is incredibly user-friendly, making it a breeze to navigate. What truly sets it apart is the responsive customer service – quick, helpful, and always ready to assist. Highly recommend!

Jverny
China
Almost 2 years using the app
Omega replied February 2, 2024

Thank you so much for the stellar review and the five stars! ⭐️ We're thrilled to hear that you find our Facebook Pixel app incredibly user-friendly and easy to navigate. It's fantastic that our responsive customer service has made a positive impact, providing quick and helpful assistance.

We truly appreciate your recommendation! If you ever have more feedback or need further support, don't hesitate to reach out. We're here to ensure your experience continues to be top-notch! 😊🌟🚀

April 6, 2024

Great customer service. Quick and helpful.

Huggables
United States
6 months using the app
Omega replied April 8, 2024

🌟 Thank you for your kind words! We're delighted to hear that you found our customer service quick and helpful. Providing efficient assistance is our priority, and we're here to ensure your experience with Omega Facebook Pixel Ad Report is excellent. If you ever need further support or have any questions, don't hesitate to reach out. Here's to your continued success! 🚀😊

April 29, 2024

it s ok

Shopmix
Romania
About 2 months using the app
Omega replied May 3, 2024

Thank you for your feedback! If there's anything specific you feel could improve your experience with the Omega Facebook Pixel Ad Report app, or if you have any issues you'd like us to address, please don't hesitate to let us know. We're here to help and ensure you have the best possible experience! 😊🌟