Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its precise Facebook ad tracking, especially after the iOS 14 update. It's praised for its user-friendly interface, customizable event tracking, and clear dashboard. The app's ability to link orders to specific ad groups and track multiple pixels is also valued. Exceptional customer support and seamless Shopify integration are other highlights. Merchants report that the detailed insights provided by the app have significantly improved their ad performance.

January 3, 2024

the best tracking app i use them with my 10+ stores and the customer service is so friendly and professional highly reccomend thank you niel

Neblula
United States
20 days using the app
Omega replied January 5, 2024

Thank you for your wonderful feedback! 🌟 We're thrilled to hear that our tracking app has been the best one you've used, and it's fantastic that you're using it across multiple stores. We take pride in providing friendly and professional customer service, and we're glad that we could meet your expectations. Thank you for the high recommendation! If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app, and a special thanks from Niel! 😊🙌🎉

January 2, 2024

Absolutely perfect service, they even helped me with testing my pixel en purchase event. GREAT SERVICE!!!!

Memento Mea
Netherlands
About 2 months using the app
Omega replied January 3, 2024

We're overjoyed to hear about your absolutely perfect service experience! 🌟 It's fantastic that our team could assist you with testing your pixel and purchase event. Your satisfaction is our priority, and we're thrilled that you had a great experience with us. If you ever need further assistance or have more questions, don't hesitate to reach out. Cheers to great service! 🎉😊

December 28, 2023

Very good experience, accurate data tracking, and very patient customer service

ekyee
United States
7 months using the app
Omega replied December 30, 2023

Thank you so much for your feedback! 🌟 It's fantastic to know that our data tracking has been accurate and that you found it helpful. We're also delighted to hear that our customer service team has been patient and supportive. Providing excellent customer service is a priority for us, and we're glad we could assist you effectively. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing our app! 😊🙌📈

February 2, 2024

So far I like the Omega app and the customer support I received from Tracy and Niel has been incredible. Thank you!

Novenza.de
Netherlands
15 days using the app
Omega replied February 5, 2024

Thank you for your feedback! We're thrilled to hear that you're enjoying the Omega app and that Tracy and Niel provided you with incredible customer support. We'll be sure to pass along your appreciation to them. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your support! 🌟👍

January 3, 2024

Absolutely! Here's the revised review using "well done":

⭐⭐⭐⭐⭐

Well done, Omega Facebook Pixel! This app has truly transformed my Shopify experience. The seamless integration and user-friendly interface make tracking and optimizing Facebook ads a breeze. The detailed insights provided have significantly boosted my ad performance. Kudos to the developers for creating such a powerful and essential app for any Shopify store owner. Five stars without a doubt!

Preloved Labels
Pakistan
2 days using the app
Omega replied January 5, 2024

Thank you for your enthusiastic feedback! 🌟 We're thrilled to hear that our Omega Facebook Pixel app has had a transformative impact on your Shopify experience. We're delighted that the detailed insights provided have significantly boosted your ad performance. We greatly appreciate your five-star rating! If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Omega Facebook Pixel! 😊🙌🚀

February 2, 2024

Good app, excellent support!!

Espaço Mamã e Bebé
Portugal
About 1 year using the app
Omega replied February 5, 2024

Thank you for the positive feedback! We're delighted to hear that you find the app good and that our support has been excellent. If you have any further comments or if there's anything specific you appreciate about our support, feel free to let us know. We're here to help and appreciate your kind words! 🌟👏

November 26, 2023

I’m very happy you toke the time to help us. We were struggling with the

pixels. I have watched a lot of videos and instructions, but your help was

very more helpful. You toke the time to explained it also, I appreciated it

very much since I don’t understand much about pixels.

I give you 5 stars! Thank you very much.

Comly
Netherlands
5 months using the app
Omega replied November 27, 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tracy receives the recognition they deserve. Thank you again, have a great day!

December 11, 2023

Thank you so much to the omega team for their patience in interfacing with Tracy, who was kind and patient in answering my hair complex questions, I would definitely recommend filing all companies to use this app!

BABARONI
China
6 months using the app
Omega replied December 12, 2023

We appreciate your kind words! Thank you for recognizing the Omega team's patience and Tracy's helpfulness in addressing your complex questions. We're delighted to have your recommendation, and we hope your business receives more benefits from using our app. If you have any more questions or need assistance in the future, feel free to reach out!

January 31, 2024

My colleague recommended this app to me. Thank you so much to the 5-star customer service team-Anna for helping me with her expertise on how to install!

Pecute
China
7 days using the app
Omega replied February 2, 2024

We're thrilled to hear that your colleague recommended our app, and we appreciate your kind words about our 5-star customer service team, especially Anna! 🌟 Thank you for acknowledging Anna's expertise and the assistance she provided in guiding you through the installation process. If you have any more questions or need further support, feel free to reach out. We're here to help and glad to have you on board! 😊🚀

December 5, 2023

Great service from Joy. Super fast and very good!! All works now. Would definitly reccommend to other shopify users

Elivia
Denmark
2 months using the app
Omega replied December 6, 2023

🌟😊 We're thrilled to hear that you had a great experience with Joy and that our service was super fast and effective! We're glad to know that everything is working smoothly for you now. Thank you for recommending us to other Shopify users, we truly appreciate your support. If you ever need further assistance, Joy and our team will be here to help. Thanks again for choosing us! 👍🙌