Reviews (338)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for optimizing Facebook ads, praising its conversions API integration and reliable event tracking. They appreciate the user-friendly setup, straightforward interface, and helpful video tutorials. The app has improved store performance by enhancing conversion tracking and boosting sales. Customer support is responsive, with special mentions of staff like Anthony for quick issue resolutions. Merchants find it a cost-effective solution for managing multiple Facebook pixels, enhancing ad targeting, and increasing sales.
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I first used this app for 3 days and my tracking numbers went crazy, but after I talked with them support, I understood that I hadn't follow them instructions. I had to delete my Pixel from shopify store and put that into the FBTRACKING Pixel. Now I have installed 4 backup pixels (including the original) and the Pixels fire perfectly and the numbers shows exactly.
Great support and customer service, I switched to premium version.
This is a great tool when you have multiple niches in your stores, and want to use a different pixel for each niche, but it's also helpful if you just wanna have back up pixels, and be prepared in case something happens to your pixel on Facebook side, and you can't use it immediately. I have been there, not a very pleasant situation
Saya baru sahaja menggunakan aplikasi ini dan saya gembira dengan hasilnya. Saya juga suka betapa profesionalnya pasukan dalam menjawab kebimbangan saya. Memandangkan saya baru mengenali facebook pixels, saya tidak tahu bagaimana untuk memulakannya jadi pasukan membantu saya menyediakannya dengan segera.
I'm so glad for the developer's help with this app, I had a pixel issue with another app and couldn't solve it on my own but he helped me and made sure my issue was resolved. Now it's fixed and working properly and I'm so happy with the outcome!
The procedures are a complication we like that there is an automatic procedure even if it pays to save us time.
Facil De Usar
I just launched my website and ran into Facebook Pixel so I thought I'd try it out and I'm glad I did. Tracks my ecommerce events very well Like add to cart, Page view, cart event and purchase etc. Best choice!
Many bugs (many pixels intalled and cannot remove them). Support does not exist anymore. Too bad it used to be a good app
Dear store owner,
Our development team informed me that you faced problems due to using multiple Facebook pixel apps, and that they ultimately fixed the issue you were having. I assure you that everything is working well on our side. We are always monitoring our performance, and will be here to support you. Our sincere apologies for any inconveniences you have faced, and we invite you to reconsider your review if you wish
Best regards,
Fbtrack team
When I save a new pixel in this app it must corrupt another line of code because my add to cart button stops working on my website. very frustrating to fix.
Theme: Boundless vibrant
Hello there,
I checked and you didn't send us any support request so we can help. Please reach out, and our support will investigate your issue, and resolve it. Our app, in theory, can't make your add to cart button stop working. It also looks like the theme you are using is low quality, according to users reviews, https://themes.shopify.com/themes/boundless/styles/vibrant and it won't be surprising if it often bugs
Best regards,
Fbtrack team
Well worth the price, easy to install and the support was helpful! A much needed pixel tool and I highly recommend.