Reviews (280)

Overall rating
4.2
Counts per rating level
  • 71% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for seamlessly syncing Shopify products with Facebook, supporting up to 1000 products for free, which is ideal for smaller businesses. It's praised for its ease of use in generating product feeds and supporting dynamic retargeting ads, crucial for engaging audiences effectively. The app efficiently handles large inventories and is noted for reliable performance in updating Facebook feeds. Customer support is particularly commended, with team members like Aby and Daniel providing quick issue resolutions and helpful assistance beyond the app's direct scope. Merchants find it essential for integrating Shopify stores with Facebook and simplifying complex processes.

July 31, 2024

I installed the app and tried by my own to create a new language feed on Facebook. Unfortunatelly i faced issues and i could't finish the set up. I got really frustared until the team helped me out. Aby, the contact person was a professionist, very friendly and really helpful. I received guidance step by step with photos , screenshots and knowledgebase articles and within 1 day she managed to solve my problem. I recommend this app and in the future i will try the google feed also ! :)

TIARA CONCEPT STORE
Romania
Almost 3 years using the app
June 19, 2024

This app works fine. Their customer service is very responsive and resolves issues efficiently.

Madepants
Hong Kong SAR
Over 2 years using the app
June 30, 2024

The app offers a free version for up to 1000 products, making it affordable for smaller businesses.

Titan Grip
United States
2 months using the app
May 28, 2024

the app works great. it's cheap and works exactly as described. Aby their customer support was really helpful with my questions

Dr. Woof Apparel AU
Australia
About 1 month using the app
May 22, 2024

Aplicativo excelente! Se precisar de suporte eles estão prontos para ajudar!

Cardumi
Brazil
Over 2 years using the app
January 8, 2024

The app works fine for what it is intended for. Their team went above and beyond to help me arrive to a solution that their app was not meant / designed for. More than the app, grateful for their support and time!

RMS Beauty
United States
Almost 6 years using the app
Edited April 29, 2024

Customer Service was fast to resolve any issues I encounter. Thank you!

Adorbs Plushies
Canada
7 days using the app
October 23, 2023

Paid for the syncing to FB service for years from these guys. Shopify made it a free option. Flexify stopped syncing. They didnt notify me as per my settings. They wouldnt answer support emails. Poor actions

HOSS
Australia
Almost 3 years using the app
Flexify AG replied October 25, 2023

Hey, Dominik here, Founder and CEO of Flexify.

We believe that your problem is caused by a misconfiguration that happened when your meta product catalog was first set up – which was not done via Flexify.

Why the issue popped up now, years later:
Meta suddenly started enforcing correct username/password settings on data sources. They now reject feeds with inapplicable username/password settings. You should have gotten an email from Meta/Facebook notifying you about the issue.

Unfortunately, there is nothing we can do on our end. We can neither prevent, detect, nor fix the issue for you.

But we have tried to reach you several times with instructions on how to resolve the situation.

All feeds have been and are being generated without disruption.

Know that we want to assist you in any way we can. Just reply to any of the messages we sent you and we will jump right on it.

March 5, 2024

App works perfect and good customer support!

Forever Mine Collectables
Netherlands
Over 3 years using the app
November 3, 2023

Probably the best app for generating a Facebook catalogue feed. Easy to understand and it even has a quality check. Moreover, it's free!

Executive Vibe
Australia
10 months using the app