FAQPRIME: FAQ, WhatsApp, Track , 105 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use and professional appearance it lends to their websites. The direct customer communication via WhatsApp chat is highly valued, as are the FAQ and order tracking features for reducing customer queries and improving customer experience. Merchants also commend the time-saving benefits and responsive support. However, they suggest enhancements like more language options, FAQ customization, and removal of app branding. Despite being free, it's favorably compared to paid alternatives.
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Awesome app) I am just at the beginning of the use of it. Even these first steps gave me much confidence in usefulness if the app.
It works great on desktop, love it. Helpbot doesn't show on mobile, anyone has the same problem? Oneprime please help. Update： Oneprime responded quickly. It turned out to be my internet connection problem. Great app!
Really helpful app with nice functions. The customer support is outstanding - if you want some script changes, they‘ll do it immediately. Thanks !!
Thanks, LightDesign-24 for a nice review and for giving us a chance to serve you.
Very usefull, help me a lot, very customizable...working fine with no bugs,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I use this app to track my store orders and Faq Q&A. I really like how this app is user friendly and the best part is-it is free. Awesome App. Highly recommend.
I encountered some problems, and customer service team is really prompt in giving solution to me, the app overall is quite useful and easy to use, thumbs up to the team and keep the good work!
Amazing App, just go for it! Literally all in one and free, and on top of that, the customer service is just great. I have suggested a feature to them, they've listened and added it. Thank you Oneprime!
Awesome and even better customer service. Fast, kind, professional, passionate and reliable. I fully recommend both the app and their customer service to all Shopify shop owners to enjoy the benefits provided. They are in my eyes very promising to be one of the leading apps in Shopify. Thumbs up!!! Keep doing what you are doing. Best regards, Johanna
インストール時は日本語対応がありませんでしたが、コンタクトしたところ迅速に対応していただきました。まだ日本語が完璧ではありませんが、これはすぐに改善されると思います。彼らチームのサポートは迅速かつ丁寧でしたので今後も安心して利用ができます。今後もよりよいappになっていくと信じています。、
A great free app! I needed my language to be added so I simly asked support, helped them translate into my language and a few days after the app supports Danish. Thanks.