FAQ+Contact us+WhatsApp+Track

Support FAQs,Track Order page,Contact us page,WhatsApp,Share

  • Popular with businesses in the United States

Free

Key values section

2-Mins to go live. NO Coding.

Comes with Pre-filled FAQs, Contact us Form ,order tracking, Integrates with Shopify chat, Tidio, Tawk.to, Messenger, WhatsApp, Pinterest

Automate your support

Faqprime instantly & autonomously answers tier-1 FAQs like “Where is my order” “Can I change my order” or self-service like Order Tracking.

Multi-user WhatsApp Chat

Provide quick & easy customer support service via WhatsApp Chat supporting multi-user with intelligent agent routing &WhatsApp Share button.

FAQ+Contact us+WhatsApp+Track

FAQ+Contact us+WhatsApp+Track

[NEW Feature] 1:1 Live Video Shopping to assist your online customers.

Wasting time replying to repeated queries?

Automate your Support with Multi-lingual FAQs, Help Center/FAQ Page, Order Tracking, Track order page, Contact us form page with Captcha, Social Share button, WhatsApp, Tidio, Tawk.to, Shopify Live chat, Pinterest "Pin it" button, No-code & 1-click Install.

Provide a great post-purchase experience on your e-commerce store! Keep your customers updated on the whereabouts of their orders until delivery through an intuitive self-service experience to resolve their issues instantly and autonomously without reaching your support agent.

Multi-language support*

Choose a language from the drop-down menu (in the admin>settings>Faqprime setup) and click save. Following languages are currently supported. (only UI Text would appear in the selected language)

  • English
  • French
  • Italian
  • German
  • Portuguese
  • Dutch
  • Spanish
  • Hungarian
  • Russian
  • Turkish
  • Indonesian
  • Japanese
  • Danish
  • Chinese (Simplified)
  • Korean
  • Norwegian
    • NOTE: The language for FAQs must be changed manually.

Why FAQPrime?

  • Resolve Customer issues (Instantly & autonomously).
  • Significant reduction in customer wait times
  • Increase in sales conversion
  • Save customer support costs

FAQ Page with questions/answers templates | Help center page

  • Beautifully designed, ready-to-use pre-filled FAQ question templates to save your time. Start providing automated support immediately.
  • Edit/Replace/Add custom FAQs or categories.
  • Rich media editor to upload YouTube videos(just paste the video link), images and links in the FAQs
  • Auto-generation of Help centre/FAQ page (custom footer with HTML supported)

Multi-user WhatsApp live chat

  • Unlimited WhatsApp Chats
  • Unlimited WhatsApp Support Agent numbers

Contact us Form with Captcha

  • Receive & reply to support inquiries via Email (helpdesk)
  • Auto-generation of Contact us page (with custom header & footer)

Order tracking page, Order status lookup, Shipping status (supports both email Id and phone number)

  • Simple UI with email/phone number and order number fields to view the status of their orders as many times as they'd like.
  • Integrates natively with (Shopify's order confirmation page)
  • Auto-generation of the Track order page.

Social Share button and icons on your store

Increase your social shares and drive additional sales

  • Choose the location of the Share button 'left or right'
  • Choose the share button size and style
  • Craft your custom text to accompany your shared content.
  • Social accounts including WhatsApp Share button, Facebook, Instagram, Twitter, Messenger, YouTube and Pinterest

Live Chat Integrations

  • Comes Pre-integrated with WhatsApp,Messenger,Tawk.to,Tidio,Shopify chat.

Launch date

Integrates with

  • WhatsApp
  • Instagram
  • Messenger
  • Pinterest
  • Facebook
  • tawk.to
FAQ+Contact us+WhatsApp+Track

FAQ+Contact us+WhatsApp+Track

[NEW Feature] 1:1 Live Video Shopping to assist your online customers.

Wasting time replying to repeated queries?

Automate your Support with Multi-lingual FAQs, Help Center/FAQ Page, Order Tracking, Track order page, Contact us form page with Captcha, Social Share button, WhatsApp, Tidio, Tawk.to, Shopify Live chat, Pinterest "Pin it" button, No-code & 1-click Install.

Provide a great post-purchase experience on your e-commerce store! Keep your customers updated on the whereabouts of their orders until delivery through an intuitive self-service experience to resolve their issues instantly and autonomously without reaching your support agent.

Multi-language support*

Choose a language from the drop-down menu (in the admin>settings>Faqprime setup) and click save. Following languages are currently supported. (only UI Text would appear in the selected language)

  • English
  • French
  • Italian
  • German
  • Portuguese
  • Dutch
  • Spanish
  • Hungarian
  • Russian
  • Turkish
  • Indonesian
  • Japanese
  • Danish
  • Chinese (Simplified)
  • Korean
  • Norwegian
    • NOTE: The language for FAQs must be changed manually.

Why FAQPrime?

  • Resolve Customer issues (Instantly & autonomously).
  • Significant reduction in customer wait times
  • Increase in sales conversion
  • Save customer support costs

FAQ Page with questions/answers templates | Help center page

  • Beautifully designed, ready-to-use pre-filled FAQ question templates to save your time. Start providing automated support immediately.
  • Edit/Replace/Add custom FAQs or categories.
  • Rich media editor to upload YouTube videos(just paste the video link), images and links in the FAQs
  • Auto-generation of Help centre/FAQ page (custom footer with HTML supported)

Multi-user WhatsApp live chat

  • Unlimited WhatsApp Chats
  • Unlimited WhatsApp Support Agent numbers

Contact us Form with Captcha

  • Receive & reply to support inquiries via Email (helpdesk)
  • Auto-generation of Contact us page (with custom header & footer)

Order tracking page, Order status lookup, Shipping status (supports both email Id and phone number)

  • Simple UI with email/phone number and order number fields to view the status of their orders as many times as they'd like.
  • Integrates natively with (Shopify's order confirmation page)
  • Auto-generation of the Track order page.

Social Share button and icons on your store

Increase your social shares and drive additional sales

  • Choose the location of the Share button 'left or right'
  • Choose the share button size and style
  • Craft your custom text to accompany your shared content.
  • Social accounts including WhatsApp Share button, Facebook, Instagram, Twitter, Messenger, YouTube and Pinterest

Live Chat Integrations

  • Comes Pre-integrated with WhatsApp,Messenger,Tawk.to,Tidio,Shopify chat.

Launch date

Integrates with

  • WhatsApp
  • Instagram
  • Messenger
  • Pinterest
  • Facebook
  • tawk.to

Pricing

Free

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    1% of ratings are 1 stars

g3gifts

I like this app a lot ! Clearly recommend it! The idea of contact us or shipping details inside the chatbot is awesome Some proposals to the developer:
1) allow social chat buttons to be moved from social floating bar to chatbot -what's up & messenger
2) add categories at your faq list with bullets a number of vector graphics like similar competitive apps
3) fix message next to chat button as it appears underneath the chat button sometimes
4) create many different chat buttons like other competitive apps.

dadapoppins

This app is amazing. It has a very good user interface and all the required additional pages like FAQs, Contact Us, Track Your Order pages. Highly Recommended!

uncletwoshop

This app is Simple and easy to use, and has helped me solve a lot of problems, I definitely recommend !!

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