FAQPRIME: FAQ, WhatsApp, Track
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Highlights
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Based in United States
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Use directly in Shopify admin
About this app
Launched
November 12, 2020
Languages
English, French, Italian, Spanish, German, Portuguese (Portugal), Dutch, Hungarian, Russian, Turkish, Indonesian, Japanese, Danish, Chinese (Simplified), Korean, and Norwegian
Categories
Customer order tracking , FAQWorks with
WhatsApp, Instagram, Messenger, Pinterest, Facebook, InboxAI-powered Help & Support app :FAQs,Track Order, Contact us,WhatsApp,Chat, Video Call & Social Media
Faqprime Lite is the top rated all-in-one help & support app on the app store: The beautifully designed chat-style support widget lets your customer find AI-generated FAQs and Q&A, Find "where is my order" using order tracking app, connect via chat (WhatsApp, Messenger, Tidio, Tawk.to, Inbox) or email using contact us form or shop via live video call. Boost SEO ranking with native FAQ page, Contact us page and Track order page. Add Social media icons floating bar to boost social media likes.
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5-Mins to go live. No Coding. 1-click Install.
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FAQ Help center page comes with AI-powered Q&A templates to choose from.
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Contact us form with Captcha. Receive support inquiries via Email (helpdesk)
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Order tracking page (supports both email id and phone number)
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Add Social Media icons and Video Call option on your store
103 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ease of use and professional appearance it lends to their websites. The direct customer communication via WhatsApp chat is highly valued, as are the FAQ and order tracking features for reducing customer queries and improving customer experience. Merchants also commend the time-saving benefits and responsive support. However, they suggest enhancements like more language options, FAQ customization, and removal of app branding. Despite being free, it's favorably compared to paid alternatives.
This is one of those very rare aps that ad real value to our business. The chat function on a webpage is very important but this app did even one better. The replies now come straight to my phone via WhatsApp. BRILLIANT! This a an app I will pay for!
Unbelievable - This app is amazing. I am so surprised to see such a great app and most of all for FREE. I just uninstalled three paid app and got this GEM. Thank you developers for creating this app and for making it so easy to use. Love it !
AWESOME APP AND AWESOME SUPPORT PROVIDED BY RICHIE! TRULY AMAZING APP. KEEP IT UP GUYSSSSSSSSSSSSSSS!
About this app
Launched
November 12, 2020
Languages
English, French, Italian, Spanish, German, Portuguese (Portugal), Dutch, Hungarian, Russian, Turkish, Indonesian, Japanese, Danish, Chinese (Simplified), Korean, and Norwegian
Categories
Customer order tracking , FAQWorks with
WhatsApp, Instagram, Messenger, Pinterest, Facebook, InboxBuilt by Oneprime, Inc.
About Oneprime, Inc.
4.9 average rating
3 years building apps for the Shopify App Store
Support
Send a messagesupport@faqprime.com
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