Reviews (429)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.

June 7, 2022

Super easy to use and customize. I really enjoy the look of it on our website. At one point I had a question about how to use one of its features, and the response time from support email was immediate. So awesome.
What a great little app! Love it :)

Brass And Winds
United States
Over 1 year using the app
Avocados Lab replied June 7, 2022

Feels so great to see such review! Thanks a lot for your valuable time writing this review. So glad you liked an app.

January 17, 2022

I've tried many FAQ apps, but I think this app is the simplest and provides all the necessary features conveniently. I could set up all the functions very easily by myself, and once I set it up, I never had to touch it anymore since it was perfectly set up!
As my website was reorganized recently, I got help with the search bar color. I contacted the developer, and he fixed all the issues super quickly!
This app is really amazing and I am very grateful for the enthusiasm and service of the developers. Highly recommended!

COLORCL
South Korea
Over 1 year using the app
Avocados Lab replied January 19, 2022

Thanks a lot for such a nice & detailed review. Really means a lot. Merchant satisfaction has always been my top priority so thanks a lot for recognizing that. Appreciate it again!

November 1, 2020

The best FAQ App that you can possibly have. So many Design Options, you can adjust it to every Store!

Next Scratch
Germany
Over 1 year using the app
January 14, 2021

I am using this app for my business. Highly Recommended. For all of my other stores I am planning to use this app. Easy to use and user friendly!
Thanks for keeping this app free. It really helps the Entrepreneurs all around the world.

Seo Digital Club
Australia
Over 1 year using the app
September 14, 2022

I love the simplicity of this app. Took all of 5 minutes to set up my FAQ page and I LOVE how the overall layout works. I'm still wrapping my head around Shopify but this app was super easy and support was great with answering a question I had, a response in a few hours despite the time difference from Australia to the US. 10/10 recommend!

Kayla's Candle Co
Australia
Over 1 year using the app
Avocados Lab replied September 14, 2022

Your satisfaction is my top priority so glad you recognized that! Happy to hear that you found app really user friendly & easy to use. Welcome onboard!

February 14, 2023

The app is very good and easy to use, love it! Been using it for a while now and still happy with it. Also the customer service is amazing, Bhushan was so nice and helped me very quickly!

Organista
Sweden
Over 1 year using the app
December 23, 2020

Support is very efficient & helpful in resolving our problem. The app is simple & is all that we needed. Recommended.

Blood (SG)
Singapore
Over 1 year using the app
Edited March 17, 2021

East 2 West Supply likes this FREE app, is pretty simple to configure and do the job. It will be great to see more than 10 FAQ support.

East 2 West Supply
United States
Over 1 year using the app
Edited April 29, 2021

THE BEST APP FOR FAQS! I tried a few apps for faqs before stumbling upon this, it is the easiest to use amongst the others. You've full control and choices from fonts to images within the layout. They are an email away, they don't just respond quickly, they actually fix the problem for you! It was an eppic experience. Get this for suree!

skinbeforeallelse
Canada
Over 1 year using the app
Avocados Lab replied December 12, 2020

Wow! Thanks a lot for going extra mile and leaving such a nice review. Cheers!

March 9, 2021

The App is really easy to use and implement it with our store. We had a spacing issue on mobile and the app support we're able to assist us in no time. We are very happy with the app and would recommend it as an FAQ to use on your Shopify store.

Bogart Man
South Africa
About 1 year using the app