Reviews (428)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to streamline customer service by reducing repetitive inquiries with a detailed FAQ section. It offers extensive customization options for seamless brand integration and features like search functionality and keyword tagging, enhancing website professionalism and usability. The setup process is straightforward, and the app operates reliably without slowing down the website. Support is frequently praised for its responsiveness and effectiveness, especially in assisting with customizations and technical issues, helping merchants fully leverage the app's features for improved customer service efficiency.
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Amazing app with superb customer support!! - I had to make a few design changes for and their team helped me until every detail was perfect. - Keep up the amazing work:)
We are so happy to have you onboard! Thanks a ton for taking time to write a review.
Update: I wanted to use this app to see if it will work or will I run into an issu. Nope: as Pratik mentioned, this app is made well and it is. Makes life so much easier for the customer: This is a great app! Soo easy to use and takes minutes to set up. Great & quick support by Pratik..
Great to hear! Merchant satisfaction is one number one priority :) Glad you liked an app.
I had not even finished setting the app up and they contacted me through my own chat feature. Exceptional customer support and even better functionality! This is how an app and customer support team should operate.
Super easy to use and customize. I really enjoy the look of it on our website. At one point I had a question about how to use one of its features, and the response time from support email was immediate. So awesome.
What a great little app! Love it :)
Feels so great to see such review! Thanks a lot for your valuable time writing this review. So glad you liked an app.
I've tried many FAQ apps, but I think this app is the simplest and provides all the necessary features conveniently. I could set up all the functions very easily by myself, and once I set it up, I never had to touch it anymore since it was perfectly set up!
As my website was reorganized recently, I got help with the search bar color. I contacted the developer, and he fixed all the issues super quickly!
This app is really amazing and I am very grateful for the enthusiasm and service of the developers. Highly recommended!
Thanks a lot for such a nice & detailed review. Really means a lot. Merchant satisfaction has always been my top priority so thanks a lot for recognizing that. Appreciate it again!
The best FAQ App that you can possibly have. So many Design Options, you can adjust it to every Store!
I am using this app for my business. Highly Recommended. For all of my other stores I am planning to use this app. Easy to use and user friendly!
Thanks for keeping this app free. It really helps the Entrepreneurs all around the world.
I love the simplicity of this app. Took all of 5 minutes to set up my FAQ page and I LOVE how the overall layout works. I'm still wrapping my head around Shopify but this app was super easy and support was great with answering a question I had, a response in a few hours despite the time difference from Australia to the US. 10/10 recommend!
Your satisfaction is my top priority so glad you recognized that! Happy to hear that you found app really user friendly & easy to use. Welcome onboard!
The app is very good and easy to use, love it! Been using it for a while now and still happy with it. Also the customer service is amazing, Bhushan was so nice and helped me very quickly!
Support is very efficient & helpful in resolving our problem. The app is simple & is all that we needed. Recommended.