Reviews (429)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.

February 22, 2023

Excellent app! Very straightforward and intuitive. Nice customization options. Quick to set-up. I had only one question and Bhushan answered it immediately. Can't ask for more. Highly recommend.

Clearly Loved Pets
United States
About 1 year using the app
Avocados Lab replied February 22, 2023

Happy to see such satisfactory review! Glad to hear that you found app easy to use and you were able to achieve your goals! Welcome onboard.

August 17, 2021

I searched for days on Codepen looking for a great FAQ; however, everything was very complicated. After installing this App I got my FAQ set up super quickly and easily.

Fungies
United States
About 1 year using the app
Avocados Lab replied August 18, 2021

We put major effort in simplicity! So glad you found us and got your work done :) Thanks a lot for review!

October 11, 2022

Great app! The customer support is spectacular. I would recommend this to anyone who is looking for a simple, straight-forward FAQ page.

Milk & Honey
United States
About 1 year using the app
Avocados Lab replied October 18, 2022

Always at your service! Glad you liked an app and it's features. Welcome onboard!

April 7, 2020

Simple app but well executed, and useable in the free tier. Does exactly what it promises. Wish more Shopify apps were built like this!

Tylko Zdrowe Produkty
Poland
About 1 year using the app
July 20, 2022

Did not know how to design my page. Submitted a ticket. Got an answer in 2 minutes, it was superfast and I am very satisfied

Rug the Rock
Canada
About 1 year using the app
Avocados Lab replied July 20, 2022

Very happy to see such satisfactory feedback! Just an email away if you need anything :) Welcome onboard!

Edited August 18, 2021

If you're looking for a professional app, this is the one. Many options also for an image suitable for every business. Superb app!

hhcd.shop
Netherlands
About 1 year using the app
Avocados Lab replied August 18, 2021

So glad you found us very professional helpful! Appreciate your feedback!

October 7, 2021

Great app! Helps our customers to get the answers on the most common questions, which saves us a ton of time. Smooth and beautiful integration. Excellent customer service.

N°129 concept store
Germany
About 1 year using the app
Avocados Lab replied October 7, 2021

Your satisfaction is always our top most priority! So glad you liked the app.

September 12, 2020

I am using this app to get my FAQ's in a better shape for my customers and must say, this is the best app ever for this. Easy to use, self-explanatory, great Job. The support of Pratik is outstanding. I really love this app and can suggest it without any doubts.

Stella-Bijou
Germany
About 1 year using the app
January 19, 2022

We use Easy FAQ since more than 1 year and on two stores now. We never had any issues. And the support is just mind-blowingly fast and competent. The 100% 5* rating speaks for itself. Absolutely deserved! Thank you for this great app.

bluu - EU
Switzerland
About 1 year using the app
Avocados Lab replied January 19, 2022

So good to hear from such a long time user! Appreciate that lovely feedback very much. Long way to go!

August 29, 2020

Simple and intuitive to use. Has everything you need to create a beautiful, clean FAQ page . The options for customization are great in order to create a unique design. Pricing is totally fair too.
I reached out to the support as I wasn't 100% happy about the appearance due to settings in my theme. Pratik answered immediately and helped me to adjust the theme within minutes. Thank you for a great app and service!

Kazai Studios
Germany
About 1 year using the app