Reviews (429)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.

May 27, 2022

So far I like this app. I needed some css changes and developer was very quick to help me out. Thank you.

FullyVital
United States
About 1 year using the app
Avocados Lab replied May 27, 2022

So glad to hear that! Always happy to help.

Edited October 7, 2020

Great app and great customer support. Speedy response and went the mile to help me out. Totally recommend this app as it makes the FAQ page so much tidier and organised now!

Inuguni
Singapore
About 1 year using the app
January 11, 2022

Great app, simple to maintain, the free plan already offers a ton of possibilities, but by far the best is the customer service! Super quick reaction time, very helpful and friendly. Easy 5 stars in my book. Thanks a lot and keep the great work up!

Eagle is a Birdie
Switzerland
About 1 year using the app
Avocados Lab replied January 11, 2022

Thanks a lot for such a nice review! Always happy to help you succeed. Welcome onboard.

March 15, 2021

Fantastic app, really easy to use, does exactly what I need and when I had a small issue with it (my fault) they fixed it within the hour. Definitely recommended. Thank you!

PHOMOUK
United Kingdom
About 1 year using the app
June 8, 2022

We've been using this app for months and have been loving this FAQ app! Super easy to setup, have multiple different FAQs and apply it to where you need it.

Wonderful Waste
United States
12 months using the app
Avocados Lab replied June 8, 2022

So glad to hear that you've been such a long time merchant using this app along with enjoying it! Thanks a lot really!

November 28, 2022

This is the best FAQ you can get, and the support is even better!!
THNX for your super fast help and I would recommend this app to everyone.

sneakerspoon
Netherlands
12 months using the app
Avocados Lab replied November 28, 2022

Oh wow! Feels great when merchant leaves such a nice review! Happy to have you onboard and continued support.

March 8, 2022

Amazing app! I've created the best help & support page with incredible features to add to the cart page, drawer cart and checkout pages etc. Anytime I needed help I literally got an instant reply. Bhushan from support couldn't help me enough he was so delightful to deal with. Thank you!

staxxjewellery
United Kingdom
12 months using the app
Avocados Lab replied March 12, 2022

Your satisfaction is really valuable asset so glad to hear that. Always happy to help you succeed.

September 5, 2020

Amazing app that allows us to make changes to our FAQ on the fly without touching our page settings. The head developer Pratik is incredibly kind and personally reached out to make sure we were getting everything we needed out of the app.

brewsy - make wines & ciders at home in 5 days
United States
12 months using the app
October 27, 2023

Easy setup, great value for its price and quick + helpful support. Easily recommandable.

LA SIESTA
Germany
12 months using the app
Avocados Lab replied November 11, 2023

We appreciate your fantastic feedback! It's wonderful to hear that you found the setup easy, value in the pricing, and our support quick and helpful. Thank you for recommending our app – we're thrilled to have you as a satisfied user. If there's anything more we can do for you, don't hesitate to let us know. Happy navigating!

July 26, 2022

THIS IS A GREAT APP. YOU DO NOT NEED TO WRITE THE FAQ YOURSELF. IT HAS EXCELLENT TEMPLATE!!!!!!!!!!!!

Opoolala
United States
12 months using the app
Avocados Lab replied July 26, 2022

So glad to hear this feedback :) I recently launched that feature where merchants can auto add standard FAQs which would help you save time. Nice to hear that you loved the app! Welcome onboard!